Claimed

Reliance Communications Complaints & Reviews

3
Last updated May 18, 2024
Complaints 22891
Resolved
12596
Unresolved
10295
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Communications

Having problems with Reliance Communications?

File a complaint and get it resolved by Reliance Communications customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Communications reviews & complaints page 658

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Chennai, Tamil Nadu

I bought a reliance 3G data card, # - [protected], by first week of March-2015. I bought the data card based on the advertisement given stating that it would deliver up-to 14.7 MBPS and me hoping to get at least 2 to 3 MBPS speed. After activation, I came to know immediately that it is not capable of delivering even 10 KBPS in my locality. I complained in the customer care and they wanted 3 days to solve the speed problem, complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi All,

I want to draw your attention that I have tried calling your customer care many times, but it seems that every time all your customer executives are busy.

The reason of calling your customer care was that whenever I recharge 200 rs(prepaid connection), a major portion of the amount is deducted the next day, and this has happened twice. Also after that, I am not able to place any calls even though the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
yogeshwar1234
from Dehra Dun, Uttarakhand
Report
Copy

mobile recharge not done

Address:Ambala, Haryana

I have recharge my reliance mobile no.Rs 64/-and recharge have succesful at dealar but after some time i check my balace was nil so i call customer care and they says that me rs 64/-([protected]) my complaint no.[protected]/04/2015 recharge only for new customer but why recharge done successful.They says that me its your foult and we cant do something about that.

Sir please solve this issue as soon as possibe.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sha@123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper services and customer care

Address:Kannur, Kerala

Improper consumer care Regarding bills, conveying false information and finally extracting unaccounted payment --Kannur Reliance broadband shop near caltex junction.

There are couple of things into consideration:
1. No ontime intimation of bill for payments.
2. Bad Services -- speed of broadband as said in the beginning, was there for first 4-5 months. After that comparatively very bad and getting disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohitkumarsingh
from Hyderabad, Telangana
Report
Copy

Unlimited unknown deductions.

Address:Gautam Buddh Nagar, Uttar Pradesh

I have been using my Reliance number from past 3 months now and from the day of purchase I have been facing issues regarding Unknown deductions every time I get my phone recharged with amount>200. Services in reliance for customer support can only be found at SERVER DOW N STAGE and nothing is heard for same plus my number has been blocked for customer support as well .Every time I have to talk with any other reliance sim to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pinder Kular
Report
Copy

customer care against

Address:Barnala, Punjab

My contact number [protected]. Customer care are not providing me there service. Plz i want to use the customer care service. Whenever i call 198 then while talking to customer care the call is rejected Or say this service is not available to u. I want justice....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sagarsingha
Report
Copy

Misguided and cheat

Sir, I am using reliance service From 8 years...recently they send a Sms T20 offer...They Told me that if I am recharge my mobile 177 rs...I get 1 gb 3G data and extra 500 mb data..but I get only 1 gb..I told them about this Sms..they told that they send no such Sms..Pls help......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
loganathan kalipalayam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to connect 198 - Offen receiving tone of "" Currently services on this no are on hold"

Address:New Delhi, Delhi

My Reliance no is: [protected] I am not able to connect to the complaint no 198. The call to 198 was ended automatically when pressing 9 to speak customer care executive. And the new and very critical issue is, Whenever anybody called to my no, they are receiving the tone of " Currently services on this no are on hold". And I am not able to receive sms instantly. For example banking OTP....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sengupta a k
from Hyderabad, Telangana
Report
Copy

wrong billing received from Reliance in April,15

Address:Hyderabad, Andhra Pradesh

I am holding post paid reliance connection for last 11+ years bearing no.[protected]. I have opted for zero plan (Unlimited calls/data/sms etc) by paying Rs.9999/- online for one year in March, 2015. Reliance confirmed receipt of payment & informed that the new plan will be effective from 06.03.15. I have received March bill on 13th March wherein they have mentioned new plan as "RIM-12MAR_ZEROPLAN NW & did not charged calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
T
Tripti Mehta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding worst reliance 3g network

Team This is regarding the 3g plan i activated on my no [protected] on 11th april but was totally disappointed by the network. It was worst than my previous 2g network even after changing to sim compatible to 3g. Even I didnt get any proper support from customer care after Registering complaint. Now even my call to customer care gets disconnected. I would like to change my network provider as no support from ur end...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
JackieManuja
from Pune, Maharashtra
Report
Copy

Did not get refund since 3months.

Address:Pune, Maharashtra

My connection request got cancelled on 01/02/2014 and I had done the payment on 13/01/15 through cheque( cheque no:485564- HDFC bank). Its been a more than 3 months and I have been following up reliance executives since than, but they don't even bother to pick the call either. User ID:[protected] This is a last reminder!! Jaiky Manuja [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh

I have registered with DND 2 months back.But i'm still getting messages from RM-eNews. While tried to call to Reliance care on 198, call is getting disconnected automatically. Really Frustrated with these messages and Reliance too. I have raised a complaint also.No :[protected] on[protected] Reply came as ..Your complaint has been processed. But problem not solved. I need an immediate response from your side as i'm totally fed up with...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
anil4smart
from Ichchapuram, Andhra Pradesh
Report
Copy

about recharge

sir reliance sent a messege today to my mobile number [protected], i.e dear customer, special offer only for you, Rs.76 = Rs.100 talktime. paye 132% Talktime Rs. 76 ke recharge par. reliance GSM. but i am recharged that amount and no benifit found found. I am speak the customer care member, she spoke there is no messege sent reliance to your mobile number. please look at this matter. Anil kanta maharana [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
boyofkashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim zero balance automatically

Address:New Delhi, Delhi

Hi, Hi have two reliance prepaid sims [protected] and [protected]. Both sims got zero balance automatically.sim balance was Rs33 & rs42 simultaneously.When i call Customer care they said same answer "Due to technical problem we cannot see your status kindly call again" 4 times i call same ans.Next day early morning i found they desabled my customer care, then i call customer care from diff number they said i sent ISD, sms but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
avi raz
from Kolkata, West Bengal
Report
Copy

No signal inside and outside of the house in village

There is no signal
inside and outside of the house in village -Dularpur, Ps -Punpun, Po-Lakhanpur-
Dist-Patna State-Bihar from[protected]. We have registere various complain on
198 but no resoulution came till now.Due to no signal from last 6 days we are unable
to make single outgoing or incoming calls from last 6 days . However when we
ask to 198 representative they only say to wait and not provides anybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
avi raz
from Kolkata, West Bengal
Report
Copy

No signal inside and outside of the house in village

Address:Patna, Bihar

There is no signal
inside and outside of the house in village -Dularpur, Ps -Punpun, Po-Lakhanpar-
Dist-Patna State-Bihar from[protected]. We have registere various complain on
198 but no resoulution came till now.Due to no signal from last 6 days we are unable
to make single outgoing or incoming calls from last 6 days . However when we
ask to 198 representative they only say to wait and not provides anybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit5374
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About false balance deduction

Address:Kota, Rajasthan

Sir 50 rs has been deducted from my sim for net usage but at that moment I was having 2MB net balance in my account When I checked my balance after net usage I was still having 2Mb in my account & 50 Rs was already deducted from my a/c. I also didn't received any message regarding this My no is- [protected] Date[protected] Time-1:50 AM Amount-50 So I request you to take proper action to solve my problem I had tried to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amitrokx
from Delhi, Delhi
Report
Copy

incoming call stoped

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, This is Amit Ghosh. I am complaining on behalf of my father who uses Reliance Smart GSM service having number [protected] of Hyderabad, Andhra pradesh Suddenly before 7-8 days incoming call facility stopped. Whenever tried, it is informed that THE NUMBER YOU HAVE DIALLED IS SWITCHED OFF where as he is making outgoing calls normally. We have tried to contact customer they says it will be solved by 20 april 2015, but there...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudershanjit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnecting the calls by Reliance Customer Care

Address:New Delhi, Delhi

I have called Reliance Customer Care number 198 Ten Times they are disconnecting my calls. Even though I have told them that I am recording the call in my mobile through Call Recorder application from Google Play Store, they are least bother of that and still disconneting the calls. I had a word with 18 Representative including Supervisor and Team Leader . I have the names of all the names of all the Reprensentatives. Please check the names...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khilan Shah
from Pune, Maharashtra
Report
Copy

poor broadband service

Address:Pune, Maharashtra

my broadband connection is not working, i complain in Customer care multiple time, but no resolution provided, when i call technician he said we are not going to provide service to your socity, your problem is not going to solve .you can call customercare and take refund .....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy