Reliance Communications Complaints & Reviews

User id :[protected] contact number : Falak Thakkar - [protected] Alt. no. Mahesh Thakkar - [protected] We had not accessibility of net from 29th march, even after 15 days we didn't get any solution except false statements.. we applied for termination on 14th April. Company has registered it on call. Now we are receiving bill for unused net in fact inaccessible net.. And after that company tells now that however you have to pay this. why do we pay for unused and terminated net connection.. We have taken advice from CERC, Thaltej Ahmedabad (Consumer Forum) .. If we will not get any type of solution and receive deposited money then we will go there to take further steps.. but it will better for both company and me that without any matter we will be given solution. Will save our time and save your reputation.. Neither well complain on your monetary risk and responsibility in consumer forum

Hi, I am very disappointed with reliance customer care and their connection problems. This month they deactivated my connection for 6 days and i lost 2, 500 to 35, 00 Rs. because of this. I asked customer care and they told the time period, my connection is not working they will less some money from my bill.But after that when i saw my bill they are charging full bill. I complained about it but they are not agree to give me waver. My connection was deactivated from 4th of April to 9th April. And after that there are 4 times when their connection was not working for the whole night, but they are not willing to give me any waver. If I am late to give their bill even 1 day they will deactivate my connection.But if their connection is not working even 4-6 days they only said " Sorry." Is there not any value of customer? They only want their bill. Whether customer is getting connection or not or customer losing his money because of them. They are even not agree to give him waver. But in any condition they only want their bill. I am asking again "Is customer's money is worthless?'' I am losing my money because of them, but every rule is there for only company not for customer. When customer lose his money, he is going to receive only " Sorry" from customer care. But this time i want waver because of their attitude and my continuous loss.

User ID :[protected] Contact number - [protected] (Falak Thakkar), [protected] ( Mahesh Thakkar) We had net problem from 29th March ... Company made false statements instead of solving that.. In fact we didn't get solution after 15 days. So we applied for termination on 14th April and company told that we are accepting your termination request and our person will call you in 2 days for that. But no one called us from company and we are receiving bill for no use even for no internet accessibility. Now company tells us that however you have to pay for the unused and terminated connection too.. Due to inaccessibility of net we have to bear a huge loss in our business . Now we want to talk nothing with company if company will not reply us wIth guarantee to return our full deposit amount and cancelling our bill we have taken advice to take further action from CERC (Consumer Education and Research Centre - Consumer forum) ... It will better to get solution without any dispute matter because it will waste our time and harm your company's reputation too... So it's my request to give solution for this matter..

Hi, I have purchase new Reliance Internet dongle(MDN number [protected]), sales executive (Thakur [protected] and Sanjeet [protected])given false promise stating It will get activate in 6 hrs now its more than 30 hrs but still my Internet dongle is not activated. Also tried to call sales executive but their number is not reachable now, so I WANT MY MONEY BACK IMMEDIATELY. Regards Nihar Chogle Mob - [protected]

I am Kumar Abhishek, my mobile number is [protected](RelianceI am Kumar Abhishek, my mobile number is [protected] (Reliance GSM, Bihar). I had recharged with Rs. 247 when I recieved an SMS from company mentioning 1 GB 3G and 150 talktime in main balance.. I live in Delhi permanently.. and now I recieved an sms mentioning that complain has been processed, but problem is not solved...

pallavi thakur.i have recharged my phone of 80 rupee on 03/2015, i didn't make any calls, suddenly check my balance on 21/04/2015.my phone balance was 0.then I recharged my phone of 160 rupee.suddenly i checked my balance after 2hrs and there was 3 rupee deduction, i called 198, they didnot return my money.they said that our RELIANCE COMPANY GIVE THAT SERVICES WHEN YOU BUY SIM.without my knowledge services were activated and still after my complaint they are deducting money.moreover they have blocked my number on 198 and i am unable to talk with customer care. Very bad experience with reliance.i was not expecting this behaviour. They are not returning my money and further after My complaint my money deducting.I am totally unhappy and portable my number soon.

I had a problem of no signal & slow speed. I have lodged three complaints vide id no.:- [protected] dated 18/03/2015, [protected] dated 20/04/2015 and [protected] dated 21/04/2015. In mean time I have connected with reliance customer care executive id no.:- 24/03/2015:- [protected], 25/03/2015:- [protected], 30/03/2015:- [protected], 02/04/2015-: [protected], 23/04/2015:- [protected], 26/04/205:[protected] but my problem still continued. please help me.

Last night I made 5-10 calls on customer care. Every time I called they just put me on speaker n didnt respond. They were all watching IPL that time. after many tried they finally picked up d call n some dinesh picked up my phone n when I was talking to him he again put me on speaker n then disconnected myphone after some ttme. What kind of services are u givinggiving? Please look iinto tthis matter

Hi, I have applied for a reliance broadband connection Internet connection. They took 1650 Rs from me and then after some times they canceled the connection saying they have not enough wire to do connection. This connection was cancelled in the month of OCT 2014. I send 6 to 7 mailes asking them for the status. They just send the reply saying that they will rectify soon. Today I called customer care they told money has refunded in JAN2015. But I dont know to whom they refund. User ID :[protected] Name :Loyed Preetham DSouza. Please help me in this matter. Thanks, Loyed

I had a Data Card bearing no. [protected] from Reliance Communication and I had been paying the Monthy Rentals regularly. As the service was not good and I was not able to use the Internet I decided to change to other service provider. I had officially closed the above number with Request ID.[protected] and paid the out sanding of 608 Rs. Even after paying the dues and closing the number, I was getting the monthly bills for 2 months. Now I am getting threat letters from R. Venkatesan M.A, LLB Advocate Madras High Court on behalf of Reliance Communication saying they will initiate a Criminal and Civil proceedings for Non Payment of the Dues of Rs 1604. Below is the email R.VENKATESAN.M.A, LLB Advocate- Madras High Court To, Mr/M/s :RAJESHKUMAR G Sir/Madam, M/s. Reliance communications Ltd, # 6, Haddows Road, Nungambakkam, Chennai-600006 (hereinafter referred to as “ our client”) have instructed us to issue the following notice: Our client is engaged in the business of providing Telecommunication services to its subscribers. You had approached our client for availing the services provided by our client and on the basis of the information furnished by you and on execution of the requisite documents containing the terms and conditions, our client had issued you the mobile phone service by issuing a Reliance Mobile /Land Line (FWP) bearing No [protected] with corresponding account No.[protected] One of the important conditions specified by our client for providing the service was the payment of the bills raised by our client by the indicated date in the statement of account/bill in respect of the services availed by you. That towards the value of the services received by you from client, you are liable to pay a sum of Rs.1604to our client. However, having availed the services. You have not paid the said amount to our client and thus the said amounts continue to remain due and outstanding from you to our client. Our client has provided the mobile phone /FWP services to you on the assurances given by you that the bills would be promptly paid by you in respect of the services availed and that on the basis of such representation our client was induced into providing the mobile phone services, in respect of which the bills have been raised by our client. That your action of availing the services by misrepresentation and the fact that you have not paid the amounts due despite the various demands made by our client clearly discloses an intent on your part at the inception to defraud our client. That your action of availing the services provided by our client on inducement by misrepresentation and your further action of non-payment of the said charges dues payable to our client amounts to an offence of criminal breach of trust under Sections 415 E and 417 of Indian Penal Code. Please take notice that if you do not pay the said sum of Rs.1604 to my client within (3)days from the receipt of this notice, our client would be constrained to initiate appropriate legal proceedings, both civil and criminal against you by holding you responsible for the costs and consequences thereof Note: If you had already made the above payment before receipt of this notice, you may please kindly ignore this notice. R Venkatesan Advocate This is leading to Mental Torture and Harassment from both the Advocate and the Service Provider's part by sending threat letter.

I had already sent email to reliance customer care thrice from last 2 month but haven't got any reply.This is the worst service i have ever experienced.My no-[protected] when ever i recharge my main balance it deducted.Even now my 3G data also reduced today i recharhe 177pack and i received only 597MB data instead of 1GB 3G. Almost I my 200-300rs deducted from main balance till now. Please help. Neeraj

Sir, I took a new postpaid connection and activated successfuly after that i purchased GSM Zero Plan 12 Months Plan on it. After a week on 15th April, i got a sms from Reliance that my connection has been suspended due to negative address verification. I submitted my Voter Card issued as for my Address Proof, I complained to Reliance office at Imphal, they said it will be solve in 24hrs but it didnt. 10days has been passed still my outgoing service is suspended. What i was told by Reliance Office, Imphal : 1. We dont have the address verification agency here in imphal, so the reason mentioned for the suspension is wrong. 2. They sent mails and called up to Shillong about my problem... still they are waiting for their reply from Shillong Main Reliance Office. What i want from Reliance is either refund the amount which i have paid for GSM Zero Plan 12 Months Plan (Rs 10425) or resume my outgoing service. Sharma

why you ppl have kept customer care no when it doesnt work. tried 10 times today on *333, 198 and [protected] and tried around 100 times from past few months. it never connects me to cc representative. i have been charged Rs 3 on 24th and Rs 5 on 25th April for VAS which i never activated. I even tried calling to deactivate the value added services but that also failed. Are you guys doing FRAUD. Now i dont even remember how many times you have charged it. My no is [protected]. Just because of this reason i even stop using you no and switched to IDEA. I am not the only one complaining about this issue. Please check the whole forum is loaded with this issue. I should not suppose to say please to you since you ppl do not deserve it, but please refund both the amount immediately.

Hi Customer Care Agent, My name is Mrinal and I am facing a serious problem while using your services.My reliance number is [protected].For the last 3 days I have been getting messages of amount charged for those services which I did not ever use.I have been charged Rs.5, Rs.3 and Rs.3 for VAS.I did not opt for those services.I have tried to reach you on *333 and 30333333 but it seems you don't want to respond to my query as I had waited for 10 minutes and did not get any agent on the line.I have taken Relaince services for getting a reliable and good service and I did not expect such a poor service from a brand name like reliance.Please give back my money as it is my hard owned money and make sure you don't deduct balance or send any message to me without taking my concern. Waiting for your reply.Thanks in advance. Regards, Mrinal Haldar

I recharged my account on[protected] With 296 Rs of plane 6gb 2g net data. So i had 2g data approx 6gb with validity of three month. But when I recharge my at[protected] with 9 Rs 3g plan… then my 2g net data with validity 3 Month is combine with validity with my 3g net plan validity of 1 Day …… So I loss my 2g data having cost of 296 and also I lost my 200 TT in my number, , My reliance no is [protected]

I bought new reliance net connect Pro 3, 3 months back this is the third time this product is giving me problem. All of a sudden this product gets stuck & Dongle Light Does not blink but it is constantly on & am unable to connect to the Internet.Every time I will have to travel to Customer care service office in order to get it repaired...????? plz give me permanent solution

i m your customer([protected]) for last four years, but facing acute connectivity problem.the last disgracing blackout of network from 6 pm of 23/4/2015 to 7 pm of 24/04/2015 made me compel to lodge this complaint. it would have been better if you had informed us prevalently so that we can take alternate measure.i will be thankful if you take some reasonable action to resolve the problem. Thanks

Dear sir/madam, I bought reliance pro 3, 3 weeks ago the time we activated and recharged.I clicked on connect button and all we can see is it shows progress then automatically disconnects itself.Then i contacted the service provided and they told to bring the device and i bought and still they are not able to solve the issue, so they gave a new device the another reliance pro3 and still the problem is there.BECAUSE OF THIS KIND OF PROBLEM WE FEEL NOT TO CONTINUE ANY OF YOUR PRODUCTS AND MADE US FEEL DISTRUST AMONG YOU.If you can solve this problem fast please try to resolve this problem.And I forget to mention that i am from Kerala, thrivandrum, mukkolakal and my device number is [protected].

Dear Sir, My reliance no is [protected]. On 20 Apr 2015 I have successfully recharge of Rs 41 Minutes Pack & I have got 85 STD Min. There is total balance Rs80 in my Main Balance account.But when I am calling to STD numbers my main balance got deducted & it's now showing Rs 37 & STD mins is showing 0(ZERO). This is really a poor worst service by Reliance GSM. Kindly I request you to please update my Main Balance & STD Mins in my account ASAP. Regards Vinay Kumar [protected] Pune

I tried to contact Reliance cust care on 198 on[protected] from my mobile No-[protected] but failed. As soon as I was directed (by the computerised voice call) to press 9 to talk to cust care secretary, the call got disconnected abruptly merely informing me my balance and and thanking to call. Then I tried to build up contact from another No-[protected]. Luckily the cust care secrretry picked up but informed me that I could contact with cust care secretary only for 3 times from a particular number. Then when I wanted to talk to the senior Executive, my call was promptly put in a waiting mode for more than 30 minutes(from 1534 hrs- 1604 hrs) without any answer. The secretary to whom I talked to was Subhashree. I would like to know if there is any such rule as told by the secretary and why the call was put into waiting mod for such a staggering 30 minutes. Do they value time or not?