Reliance Communications — 3G data of around 19 GB vanis

Address:Kamrup Metropolitan, Assam

I have recharge of Rs. 1499(20GB) to mobile no [protected] on 1st of Jan, 2015. After using around 1 GB balance 19 GB got vanis all of a sudden on 4th of Jan 2015. I contacted customer care and they not response well. Only given me a service request no. My Service Request No is[protected]. Kindly help me to revert back my 19 GB Data. THANKS indrajit
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Indrajit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Thanks for your initiative I have got the 19GB back to my account today. But it has transferred from 3G fair usage to 3G Net Balance. Any way no problem. I got the data back. Once again Thank you. Validity also revised to 02.04.15

With Regards
Indrajit Kaman
[protected]
Dear Indrajit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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