Jan 20, 2015
Updated by singhalok83 From: Alok Singh <[protected]@gmail.com>
Date: Tue, Jan 20, 2015 at 2:36 PM
Subject: Reliance Netconnect Poor Service ...Complaint of - Reliance No. [protected][protected]/[protected]/[protected]/[protected]
To: Netconnect.[protected]@relianceada.com, Reliance Customer Care <rcom.[protected]@relianceada.com>, [protected]@relianceada.com, datacard.[protected]@relianceada.com, [protected]@relianceada.com, RCOMAppellateAuthority.[protected]@relianceada.com
Dear Reliance Team,
I am using Reliance Data Card - [protected].
Its been more than 20 days since i am unable to connect my data card, I have been calling your service support & filing my complaints but none of your team members have rectified my issue so far.
I spoke last with Subhankar at Toll Free number on 18th Jan @2.00pm & was promised that my concern has been noted & higher authority from technical escalation team are working & will get my data card activated soon.
Occasion called Reliance customer support - 6th December/29th Dec/10th January/18th January Ref Complaint IDs[protected]/[protected]/[protected]/[protected]
None of technical service team has visited so far to me to check my data card nor i received any call from Reliance team.
Reliance team has left no option for me .
This is a ongoing issue of neglecting a consumer complaint from reliance & which is forcing to go & register this with Consumer Forum of India.
Very poor support & service from Reliance.
Regards,
Alok
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications