Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 43%
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18251
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2459
down
1252
1800 3033 5555  [Reliance Network]
up
1281
down
731

Phone:
Phone:
up
935
down
515

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
43%
Complaints
18251
Pending
3810
Resolved
6901
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Reliance Communications related photos (1922)

Reliance Communications Complaints & Reviews

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Reliance — Sir i have lost my no 8687718382 so please block my no immediately [Resolved]

 sanamthakur09652
Sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no sir i have lost my no [protected] so pls block my no some one using my no so pls block my no. Pls block my no...
Complaint comments  Read comments Complaint category Online Shopping

Reliance Communications — Reliance Communications Channel Partner Great India Communication Reg: sim port in postpaid [Resolved]

 ashmeet.ssingh@gmail.com
Dear sir, I am Sanjay Goyal from Delhi, Currently i am using 5 connections under corporate plan which is of Idea network . I got a call from Reliance call centre no.[protected] was offered me for MNP. when i said that i am interested he forwarded the call to his senior person and he conformed the details.Same day i got call that reliance executive want to collect document for further process, i said ok and he came to me. His Name was JITENDRA ([protected]). he collected all documents along with mnp code and security deposit amount 1, 500/- rs. for 5 connections and issued a receipt having serial no.-8394...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — District Legal Service Authority - 004V -19/11/2016 [Resolved]

 Othisamy
Dear Sir,
My Reliance data card connection No: [protected]. I have been using this connection past 5.5 years. Due to CDMA to 4G upgrade I wen under lot of hurdles and raised many complaints..

During this time, customer care said your monthly rental will be waived off. But it as only half amount of my month bill though the entire month internet was not available.

Due to all these frustrations, I have decided to terminate my connection. Here after I checked with Reliance outlet, my connection was terminated.

after 2 months I got a called from Asha...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Non payment of refund [Resolved]

 amitava251
I have ported my reliance postpaid connection to BSNL in the month of August 2016. But it is more than 3 months and my security deposit money have not been returned to me. So I request you to look into the matter so that I get the refund as soon as possible. I have also cleared all bills before porting. My mobile no. is [protected]. My email address is amitava251@yahoo.co.in. Thanking you. Amitava Dey Purkayastha...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Regarding every thing [Resolved]

 Akashg2001
Sir i have postpaid connection which i am suffering since 2 yrs...they r not making me port out...every time i submit dociments to other company they declining every time saying technical reason...also i asked for convert to prepaid they not allowing that too...even i am asking for lower monthly rentals they r forcing me for 4g plan ...saying no other options u have ...plz help me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Conciliation as per provisions of Section 6 [Resolved]

 mahendra_sp
I had informed customer care to close my data card
3 month back (sept 2016) and customer care confirmed me the same
two days back i got a mail regarding the payment of 2628 rs as bill till november 2016

i got a e-mail
Ref No: Reliance ADV/DEC16/D2416374

To,

MAHENDRA SADASHIV PACHPOR

FL NO C-6 KRISHNA GARDEN MANIKBAUG

SINHAGAD ROAD PUNE PUNE.

Re: Invitation to Conciliation as per provisions of Section 62 of the Arbitration and Conciliation Act, 1996.

CAF[protected],...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Wrong special offers and no proper suggestions and no complaint solve [Resolved]

 surajkharvi
Called executive and asked about Internet recharge and also got message from reliance saying that 149 rs recharge get 1.5gb 2g data but once again i got same plan which was already done before.. And also registered complaint but not got resolved and also closed complaint without my knowledge after that called 3 person but nobody answered properly and haven't got any reply from them .. Just refund my amount or give me that data plan offer as per your message....
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Regarding Broadnet Service | 317556707934 [Resolved]

 dubeyd3
Hi,

Reference to reliance subscriber ID[protected], I am using broadband service about to 1 year.

In previous month my connection was not working so I had requested for terminate this in frustation, but now want to continue this service, in-between

Reliance broadband service got much irritating and I had logged lots of complaint regarding connection free flow . after logging complaint it

get closed and no one was called me, currently want to continue this service.

As I called you toll-free number an executive (AFREEN)...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Our reliance services has closed since 10 days [Resolved]

 hr@cyrus
We have converted our Aircel no in Reliance Postpaid. Postpaid is successfully but this is workable for 5-6 days but after few days this is not working. When we call to your company then they told us that our document is not submitted properly. Our company has submitted document properly but your company executive is not submitted our documents in your head office. Your executive says that I have already submitted your documents in the head office. But that no is not working. Your executive is confusing and he is not attending our call and not come in our office. So we can take any legal action...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Charge 300 for connection, and not yet activated [Resolved]

 Kerodi
I got a call from An agent named, Binod and Seema, calling from Reliance communications, to get me anew good number. They send their agent, took my documents and charge 300 rs..with a slip, address was A-17, ground floor, 60 foota road, pul pehladpur. Till now it is not activated and when i call them they do not receuve my call, and once in a while, agent named Alas Seema receicves call and says, till tommorow 7 your no will be activated..They are completlt fake..please take strict actions against them.....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Rupees 90 deducted from mobile balance and call not connect 198 [Resolved]

 sandeep8757
Respected Sir,
I have rupees 159 balance in my mobile no. [protected] on 1 Dec 2016.
I checked my balance on 6 Dec 16 at 12 AM then balance was Rupees 63.76.
I again check my mobile balance on same day 6 Dec at 2.50 PM then balance happened Rupees 33.76.

Rupees 60 Deducted between 1 Dec 16 to 6 Dec 16 at 11 AM.
and Repees 30 deducted between 12 To 3 PM on 6 Dec 16.

Total Rupees 90 (60+30) Deducted from my mobile balance by mistake of company.

So please see attached picture of balance and Refund my mobile balance 90 Rupees....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Deducting amount from my main balance [Resolved]

 Rupak Kishore
Hi,

Rupak Kishor & my reliance no. is +91-[protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted Rs. 40. And this is not once, this is done regularly. Which is frustrating. Repay back my balance, because this is not for once that has happened.

Please reply as soon as possible.

Regards
Rupak Kishor...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Reliance Netconnect False promise on 4G plans/ plan change without intimation / sending excess bill amount / reliance threatening by messages [Resolved]

 mayur9157
Since I haven't receieved any response to my porevious complaint from Reliance, I'am submitting a new complaint, please see all the details below as mentioned in my previous complaint. I am still receiving threatening calls and text messages from Reliance. Can anyone please help me in this case?

Hi Sir/Madam,

My name is Mayur S. Bhoj
My Netconnect Id: [protected]

I am also victim of reliance data card. (False promise on 4G plans plan change without intimation / sending excess bill amount / no response on service complaints / reliance threatening...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Bill recd even after termination of Landline. [Resolved]

 BlueBlends IndiaLtd.
This refers to our GSM No.[protected] (Old No.[protected]).
1)We refer to your email dated 14/11/2016 saying that the services of our number are terminated.
2)Also we have attached Reliance Customer Care Email dated 28/11/2016 acknowledging receipt of our payment of Rs.234/-.
3)Now we have received a bill for Rs.867.05 attached herewith.
Please note that at the time of disconnection, we were told by Reliance Communications Ltd. there is an outstanding of Rs.233.45. To this effect we request you to kindly refer your email dated 14/11/2016 which is attached herewith.
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Reliance Communications — No proper response from reliance customer care mail ID [Resolved]

 yuva147
I am using reliace 4g postpaid sim card from few days and I am not seeing proper network in Cognizant office located at F3 building, Manyatha tech park, Rachenahalli, Hebbal Outer ring road, Bangalore - 45. I sent a mail on 22nd Nov 2016 regarding this worst network service. and as per the last email I have got on 28th Nov 2016, the issue will be resolved before 6:35 PM on November 30, 2016. But till now its not resolved and no further update on my complaint. Worst network service and worst customer care....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Double bill payment. Kindly refund the one 389 rs. [Resolved]

 Shams Akhtar
Dear sir/madam,

Myself s. T. Akhtar using this ported airtel to reliance postpaid [protected] number from last one year.in the november month, bill generated of rs. 389. I was interested from postpaid to prepaid. So i visited r3 multiservices rourke la odis ha. They told me last month 389 rs bills and 91 rs of this month are due. Kindly paid it and submit your document within 3 hours this sim will convert from postpaid to prepaid.

I told them this bill amount is already deducted from my credit card. But they said sorry sir we don't receive any amount. Then i paid 480...
Complaint comments  Read comments Complaint category Other

Reliance Communications — Prepaid sim illegally deduct money [Resolved]

 Abhisek Karbonn
I didn't subscribed any services on my reliance prepaid sim still they deduct 5 rupees and sometimes 1.5 rupees. I don't know what's wrong with reliance sim. Are they so poor that they are doing illegal things, shame on their. My number is+[protected] northeast circle india. Can anyone have idea that how to get rid of these illegal deductions. I don't believe in this company but i wants to retain this number....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Bill is being charged in spite of terminating my netconnect connection. [Resolved]

 Sarang Chitnis
Hello,

My name is sarang chitnis. I was using reliance netconnect plus previously. I did the process of terminating (Closing) my netconnect+ number very long back. The process was carried out at the reliance outlet at bibwewadi - kondhwa road, pune, maharashtra.

Even though till date i am being charged for the bill of rs. 1265/- every month. As previously the bill payment was set as auto pay from my bank account, i could not come to know about this. Today, when i checked my monthly statements, i came to know about this.

This is ridiculous. You can check...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — I can change postpaid plan but not response [Resolved]

 ap4143
Dear sir,
I have use reliance postpaid contation for last 4 month, my mobile no [protected] & paln rs. 397.
But recently i have not use this plan i have many call to customer care & zonal manager but his are not response to me and i'm not seticfiy his company service,
Last 20 day's i visit reliance store but store are last 25 day's close,
My bill amount are 20 day plus rate,
I hope you slove this problm, i attecht image to call a customer care & zonal manager.
Thanks,...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Outgoing blocked in roaming [Resolved]

 Vishun Dayal
Hi,
I have [protected] postpaid number since last 5 years with reliance. This number is used by my wife. She is in roaming without me and outgoing has been stopped without any reason. I have even paid the last month bill on 1 dec. When talked to customer care, they are asking to visit reliance store. I asked why? For which they had no answer. I also have idea number while i never had such issue with them. Its very frustrating that a lady is roaming and its outgoing has been barred. She is not able to communicate with the family. Please unblock the number at earliest and in case any query,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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