Reliance Communications Complaints & Reviews

I have converted my number from [protected] from CDMA to GSM, however still my number is in active, I’m regularly paying monthly bills.
My bank account and my PF is linked with provided number -[protected]. Pls enable the number ASAP. And it is more than 6 month and no proper response from the company.

Need help to resolve this case.

Thanks,
Gaurav
+91 [protected]

I could not make STD calls since 2 days from my no [protected]. When I call customer care it get connected once and they said 90% of the reliance users are facing the problem.they just say to wait. They will resolve the problem soon. But even after 2 days I could not make single STD call. Even customer care also automatically disconnected. We are forbidden to make STD calls by reliance. I think they are running UNETHICAL practices as it is happening only with numbers which have recharged with unlimited calls offer.

Number [protected]
Bill dated 18/012017
Amy - 1032 out of which 923 is for internet usage of 113 Mba

have been informed by call centre personnel that I am charged 4 paise for 10 kb
According to same if I use 113 Mb I should have charged 452 rs only whereas my bill I generated with rs 923/-

Please justify my query and provide revised bill

More than 3 time I had mailed but till date no revert is received and now I am getting msg for make payment by tomorrow or I will be charge lpp charges.

It would be great if I receive revert else would strongly need to think about portability

Dear Concern

Mobile no. [protected]- suspended due to wrong address verification

This is to inform you that, my address is 11/21A MOLARBAND EXTN, BADARPUR PIN :- 110044

I.E. GALI NO. 21A
HOUSE NO. 11

But your field executive visited to gali no. 11 instead on gali no. 21 A
Request you kindly arrange field inspection again as this my only number and it is very difficult to doing daily routine with inactive number.

no one bother to mail me back or received my call, this is realy bad experience from Rcom

Thanks

Subhanker Diwedi
Mobile no. [protected]

Alternate no. [protected]

Myself Bhatt Nirav A.
Mr. Jayesh from Reliance communication Ahmadabad approached me for switching over to Reliance 4G network from Vodafone 15 days before,
Now my Vodafone mobile network is deactivated on 30/01/2017 but Reliance 4G is still not activated since 2 days i m loosing important business and social calls
Now there is No. response from Reliance specifically from Jayesh, his Mo.No.is +91 [protected] & +91 [protected]
My No. is [protected]
SIM NO. is[protected]
ISME No. [protected]
Circle: Gujarat

Regarding mob no [protected], on 31 jan around 11:30 am my balance was 80 rs, and data balance was 398 mb but after about 2 pm, my balance was reduced to 0, also data balance became 0, it means reliance has deducted balance due to unsuf. data although i had sufficient data balance, its details are also attached in this complain as screenshot, refund my money soon

Dear Sir,

Hi I am yuvaraj.s . I have a reliance GSM Sim which[protected]My issue is local call connect. but STD Call not connected any no. which is coming busy busy busy.. I Complaint last 27.01.2017 on words. they people are saying we have some network issues, we will solve as soon as possible like. but still i am not able to make calls. i am really totally upset. there no proper response. No proper resolve my proble.very worst network .even my signal strength also showing 1 bar, 2 bar like. Therefore, I request to you Please solved my issue as soon as possible because i want to talk urgent STD calls.

I Hope that you helped me.

This courent bill is excess Rs. 975/- Please rectify and send bill or sms than we will paid correct amount, and one no [protected] was out going facility not available last 4 days, details of excess given below. we are many times call to store, and costomer care but till date not respond and connectionn cutting etc. If you are not respond than we are change other network.

[protected]- Rs. 21x4=84/-
Rs. 30x2=60/-
Rs. 3x31=93/-
Rs. 60x1=60/-
Rs. 45x1=45/-
[protected]- Rs-7x2= 14/-
[protected]- Rs. 335.12x1=335/-
Rs. 60x1=60/-
Total- Rs. 761/-
Service tax Rs. 114/-
late fine Rs. 100/-
Total- Rs. 975/-

M using DND..BT even after that they are activating different different Services without any request and deducted the amount many times.. Since last three months they deducted money..When we are calling to them, they are not reachable..If it will happen again and not refund my amount then I will go for another network.And complaint to TRAI & Consumer Forum.
So plz solved my compliant.

Thanks for change my no [protected] postpaid to prepaid. After verification my no is activated .But now my outgoing calling is barred from 26 jan 2017 .As per customer care advise i submit my documents on 28 jan 2017at reliance store 2157 DESH BANDHU GUPTA ROAD, PAHAR GANJ 110055 .but not activate my no yet . Now i am unable to contact reliance customer care. I also sent Email on 30jan 2017 at [protected]@relianceada.com .Please check and take action urgently .

Dear Reliance,

I had raised consumer compaint against to you on Jan 24th but no body not responding on this issue.
Please see below updation details.

Reliance Communications Complaint Status Update [ID: 1478527]
Tuesday, January 24, 2017 7:24 PM
Mark as Unread

From:
"consumercomplaints.in"
To:
[protected]@yahoo.com

Full Headers Printable View
Greetings. Your complaint has been forwarded to Reliance Communications Ltd customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on www.ConsumerComplaints.in click here: https://www.consumercomplaints.in/reliance-communications-b100118?frommail=[prot...⇄ We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team

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Sir
I want call details and location of these no [protected], [protected] & [protected] on dated 07/10/14 to 13/10/14.
We have communicate many times to our customer care on 198 but they cant resolve our issue. They ask us to recharge our mobile no with some amount to get the call details and location, but we still not get any response. We have to submit evidence about our case regarding these mobile numbers. This information is related to our life span .
Kindly help me, this is a very serious issue.

Thanks

Sir/madam

i using reliance postpaid sim [protected] this sim lost November so i inform to reliance customer care blocked request in November month .but company not response. not blocking i calling sometimes in customer service not response but company very month bill generator .i very low class family but first time sim getting deposit amount 300 rs pay now call sometime dis-taping so please help . please solve this problem
reliance customer poor service please blocked to this sim [protected]

Sir, i am regular user of reliance communication services. This time i had balance of Rs 38 on my reliance no. [protected] . And on its own my balance gets reduced to Rs 08/-. And this not happened once its happened always when i make recharge after 1-2 week & for same i am talking many times with customer care Executive and they always replied that you will not get this problem in further and same is repeatedly happen again and again and now i m really tired from this. Almost i paid Rs 300 for recharge and my all balance is getting wasted. And whenever i check the balance remain reduced that it was earlier . Sir, because of this i m really feeling cheated i my trust on reliance service is pretty much shaking. And when i call 198 my call is not connecting to customer care . I am expecting as soon as possible response of you on this. If i will be cheated like this. I will definetely quit this service. Thanking you sir.

Dear Sir,

Hi I am Ilayaraja.m. I have a reliance GSM Sim which [protected]. My issue is local call connect but STD Call not connected any no. which is coming busy busy busy.. I Complaint last 26.01.2017 on words. they people are saying we have some network issues, we will solve as soon as possible like. but still i am not able to make calls. i am really upset. there no proper response. today also (15.00hrs) i called nodal officer bangalore . but no one pick my call. very worst network. even my signal strength also showing 1 bar, 2 bar like. Therefore, I request to you Please solved my issue as soon as possible because i want to talk urgent std call.
I Hope that you helped me.

Sir, i am regular user of reliance communication. My reliance no. Is [protected] . I had balance of Rs 92 on my this number. When i checked in evening my balance was deducted by an amount Rs 7 and it was just Rs85 remaining. And within few minutes again some amount of balance gets deducted and my balance was showing Rs82. message come on my no. I not subscribed to anything but my balance got deducted .sir, i am really feeling cheated and frustated of the service now. I had 92 rs as balance and on its own it become 82 rs . This kind of cheating is breaking my trust on reliance. I am feeling that i should quit the reliance telecom service.because of deduction of balance on its own and start if some service for subscription on its own. Sir please kindly resolve my problem and waive of my balance on reliance no. [protected] as soon as possible . I need it urgently . And when i called 198 my call not taking on. Its really frustating when u recharge your no. By 100 rs and balance deducts on its own . I am also sharing screenshot of the message which came on my no. That reduced my balance. And sir unblock my [protected] from 198 service so that i can contact reliance customer service in future. 198 is not working for my no. Thanking you.

I have recharge my phone number which is [protected] on 24/01/2017 from an online recharge (freecharge) they deduct my money from an account
still i didnt get the currency in my mobile phone if i call reliancecare no one is picking from complaint end i guess some one reply soon i am expecting and today is 31/01/2017 and i request you to please improve your network issues

Reliance gsm mobiles company is a big fraud company.
I was using reliance gsm no and I was paying the bill regularly.
In starting of new month after 10 days they have been barred my out going calls as they have been charged internet in my unbilled transaction and barred my no. Due to over limit.
Where as I had unlimited internet plan.
Due to this i have been suffered for more than 15 days without any no.
So resulting I ve not paid the bill and bought a new connection.

Now the collection department calling my family and threatened my father n frnds to pay the bill.
See how they r unorganised people.

My family receiving regular calls from Priya([protected]) and she is threatening him. Although they have my new no.

She is saying she will do it again n again.
Any one can suggest me how can I take any action against that girl.

I'm ready to pay the bill but some one answered me why should I pay the bill where I've not used it and also suffered. Due to this.
I will pay only a bill of 1 month where I've been used it others wise not interested to pay unwanted bill.

Regards
Neeraj Vishwakarma
[protected]e

Sir maine 4 din pahle complaint Dali thi ki [protected] mere iss number se out going call krne par (this root is busy plz try again letter) batata hai par abhi tak koi response nahi mila h na hi meri problem solve Hui h iss problem KO sahi krdo varna unlimited 152 ka pack hone me bad mai next recharge nahi karaunga our Sim Tod dunga plz plz 10 din se call nahi kar pa RHA hu next time request nahi galiya aur battmizi wrong word submit karne par mazboor kar denge ap log fir Sim bhai Tod dunga plz help me & call me

Team,

As per the last telephonic conversation with the representative from Mumbai, the issue was resolved quoting below email and i dont receive any email after that. But i keep receiving SMS stating still bill payment is pending. When i check with appellate authority they said it was still there. Where is the gap. Can anyone help to close the loop and get this resolved ?

On Saturday, 6 August 2016 1:32 PM, "[protected]@relianceada.com" wrote:
Dear Mr. Vijayan,
We have gone through your email dated August 1, 2016 for your Reliance number [protected] and regret the delay in response.We tried to contact you on your alternate number [protected]; phone was ringing however, there was no response from your side.We take this as a feedback to improve our services to meet your expectations.

For Billing: -

Kindly note that the adjustment of Rs.1293.03/- has already been posted in your account and it will reflect in your subsequent bill.Also note that excess payment of Rs.374.18/- is reflecting in your account and it will adjust in your subsequent bill.

For Termination: -

As per the details checked and verified in our records, the services of your number is suspended to stop the further billing.Your request has already been registered vide Service Request ID:[protected] and same will be resolved latest by 11:00 AM August 12, 2016.Currently, there is no outstanding amount reflecting in your account.Also note that excess payment of Rs.374.18/- is reflecting in your account and it will adjust in your subsequent bill.