Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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22272
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2410
down
1228
1800 3033 5555  [Reliance Network]
up
1255
down
719

Phone:
Phone:
up
907
down
502

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22272
Pending
5719
Resolved
7247
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Communications related photos (2145)

Reliance Communications Complaints & Reviews

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Reliance — Regarding gold coin of customer id 160115

 mani shankar pathak on Nov 10, 2016
My customer ID of Reliance my Gold Plan-160115. My Subscription Registration Details:- First Subscription Date 26/07/2013, Last Subscription Date 10/07/2018. The subscription amount 12000/= paid by ICICI Bank check and amount debited from my account on date 27/07/2013. I received Maturity Advice and I paid Rs.1311 as Total fulfillment Payments via Check No. 732192 of ICICI bank which was debited from my ICICI bank account on July 15, 2016. Since I not received gold coin till date....
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — My balance was 177 rs now my balance is 12 rs only [Resolved]

 Totaly on Nov 10, 2016
My balance was rupees 172 and then i saw that my balance is showing only rs 12 where is my money which i have recharged and i have not use the internet also then also reliance have cut my balance how you can do??? With your customer i eant my balance now or i am going to the police station write now then your goodwill will be low only i request yu if yu have not give in 2 hours then i am going to complaint. My phone no is [protected]....
Complaint comments  Read comments [1]Complaint category Education

Reliance Communications — Regarding e notice [Resolved]

 royspartha on Nov 10, 2016
Hi,

I have already put a compliant regarding mails / sms that i am getting for some outstanding bill. On my previous complaints, i received a call from your office on Monday who told me actual outstanding is 465 instead of 1178. I asked that person to drop me a mail on the same which he hasn't.

To my surprise i recevied another mail today. PFB the same.

E-Notice reli.zen.enterprises@gmail.com via relianceswift.com
11:40 AM (48 minutes ago)

to me


APPENDIX – M

Notice U/s 20(2) of Legal...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Refund of my money [Resolved]

 Narendra1303 on Nov 10, 2016
Reliance Communications — Refund of my money

1 Review
Na Narendra Vadlamani on Nov 10, 2016
Mark as Resolved

Hi dongle number is [protected], i have terminated by connection at the time of termination i asked customer care that will receive by billed amount of -2300 back or not? He said i will!! But when after termination they are saying that i will not receive my money back and if i want my money i should reactivate my dongle connection.Please do needful help, it is already 60 days please refund my money. My mobile numbers are [protected], [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Refund of my money [Resolved]

 Narendra Vadlamani on Nov 10, 2016
Hi dongle number is [protected], i have terminated by connection at the time of termination i asked customer care that will receive by billed amount of -2300 back or not? He said i will!! But when after termination they are saying that i will not receive my money back and if i want my money i should reactivate my dongle connection.Please do needful help, it is already 60 days please refund my money. My mobile numbers are [protected], [protected]...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Did not receive 10 GB offer on recharge of 359 via offer on *129# [Resolved]

 wizmagic on Nov 9, 2016
I checked offer on *129# offer Paisaa Vasool Recharge of 359 rupees with 10 GB 28 days validity on 8 Nov 2016 and recharged with 359. But I only received 2 GB data. This is bad it shows cheating and not providing the mentioned data of 10 GB. Request you to resolve this issue my no [protected] and provide me the offered 10 GB 3G data with 28 days validity on rupees359 via offer on *129#...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Regarding Late Payment Charges [Resolved]

 san_sal12 on Nov 9, 2016
Dear Team,

This Regarding the late payment charges impose on us from Reliance Communication.,

As We recd this your message on our mobile that Pay Rs.186.3 due on you’re a/c by 28/10/2016 to avoid late payment charges, I already wrote to customer care that the every time payment updated in your system is too late.

We already paid on time & your representative collect the cheque on 27/10/2016, refer attached copy of this receipt of cheque., if this cheque deposit late in your system, why this late payment impose on us..
Relationship No.[protected]
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Fake notice sent [Resolved]

 dakshathmk on Nov 9, 2016
Reliance is trying to harass its customers by sending fake court notices...firstly they cheated people into buying their modem with fake promises and charged for suspended services ...

my reliance number-[protected]
my contact number -[protected]

they contradict with respect to the amount to be paid and the last date of payment on the mails and sms they send...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Not Receiving SMS from Banks after Porting [Resolved]

 ajoo24 on Nov 9, 2016
Dear Sir
I am Ajay
I am a new Reliance Gsm Postpaid National MNP customer who comes from Vodafone Postpaid Network.
I had port-out my Vodafone network numbers to Reliance network.
Now my problem is, after port-in i am not able to receive incoming SMS from Banks (OTP & Balance Messages).
I am Receiving other non bank messages also partly. And outgoing sms is also working partly with only few other networks.
There is no problem in incoming and outgoing calls.
I visited many times in Reliance Store Changed sim again and registered complain for the same...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Fraud [Resolved]

 dattatray tembhekar on Nov 9, 2016
The executive of reliance called me when i started procedure for porting to another network, and tell me that u don't change your network as they will give me good plan with benefits. she told me plan as per given below

monthly rent - 149
free calls - 400 minutes after that it will cost 0.30 rs. per call
free data - 1gb of 3G data and after that unlimited 2G data

so i am impressed with it and told her to activate this plan on my number on 27th day of Oct, 2016.
but today i got message that " your account usage is high plz pay rs. 981.38 to enjoy...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Reliance sending statements for closed services and customer services not responded threatening to send legal notice [Resolved]

 Mageswaran N on Nov 9, 2016
Dear Sir,

This is regarding my Reliance Data: [protected] & [protected].

I tookthis connection during month of April 2016 for Rs 1000 and reliance upgraded their services from 3G to 4G elite no one asked me to get buy new dongle to continue their services during the month of Jul 2016 net work signal was disconnected afterwards walk into their store & informed to buy free 4G SIM & go to online to know about new dongle price & surprised they offered worth of 3600, i had informed them that i cannot spend to my new dongle, hence asked to close the services if they cannot...
Complaint comments  Read comments [2]Complaint category Broadband

Reliance Communications — Reliance Broadband not working for third time in continuation of one month [Resolved]

 Alok Malhotra 77 on Nov 9, 2016
I am really pissed off complaining about my net connection[protected] not working again and again week after week and me keeping on complaining and company not coming to any resolution.

local representatives of ADAG Ahmedabad Prahladnagar Mr. Jaimesh Bhatt does not respond after personally calling him. The complaints are totally ignored. My complaint No. is[protected].

I am really not happy with the services provided by the company.

Please get my complaint cleared on immediate basis else I would now be forced to take out the connection. Already there...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications Limited — False mobile bill [Resolved]

 Pravin 1987 on Nov 9, 2016
Sir I have submitted my mobile Bill on 6-9-2016 because of a call received from number [protected] from R Gill of Delhi customer care.But I am still told to pay more money regarding the same Bill from another number to pay more money to get the Bill clear .he told me months ago to 1250 rd to get all dues cleared which I have submitted but now that phone number is switched off and I am getting still call about phone bill repayment.I am being told by New customer care number to repay the Bill or police will be sent to get me to jail.I am being harassed by the customer care regularly his phone number...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Wrong deduction and stubborn behaviour [Resolved]

 anup choudhary 87 on Nov 9, 2016
Hello team

i am anup choudhary from jaipur, using realiance gsm sim card with no. [protected].

on dated 4 NOV 16at 10o clock approximate my balance was 30 inr . at 12 am they deducted my all money, i raised the compaint and after one day they refund my money and on the same they deduct it back .

on dates 6 nov 16 i recharged with rs 150 at 11.32 pm .and on 8 NOV 16 they again deduct my all money by saying i have used internet, at the same time i was having 945 mbs left in internet balance,

this reliance people cheat every time by doing...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — VAS Services charged more than Rs1000 [Resolved]

 Rexson Rego on Nov 9, 2016
Hi,

Very Annoying services received from Reliance.

I have been marking emails to stop my VAS services which I have mentioned in my trail mail however again I have been charged more than Rs200/- for VAS services which I had requested to be stopped.

Also when I back tracked my Rental plan which was earlier Rs350/- per month has changed to Rs399/- per month without intimation.

Would request to track from when I have been charged Rs50/- extra for Monthly Rental & reverse the same with service tax levied on it. I have attached 2 bills in which...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Activation of 3G Postpaid GSM mobile number 9396584944 after porting from Andhra Pradesh Circle to Delhi NCR Circle [Resolved]

 Raj Naresh Gopal on Nov 9, 2016
Ef: My Email dated: 25 & 26 Oct. 2016 and Your reply Email Dated: 27th, Oct. 2016

Respected Sir,
I am a postpaid user of 3G reliance mobile and tiring to PORT my mobile 3G GSM mobile number ([protected]) from Andhra Pradesh Circle to Delhi Circle from 15.10.2016 but facing lot of problem. I have submitted all the document as per instruction of your Reliance Mobile store, Ekta Communication, Shop No. 2, Devi Palace, Oppsite Raj Cinema, Prem Nagar, Sector 13, Delhi Road, Gurgaon, Haryana 122001 on 15.10.2016.

My existing sim got deactivated at 12:28 AM on 21.10.2016...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — To make reliance tower working

 shahrahul086@gmail.com on Nov 9, 2016
Dear sir my complaint is regarding network problem in our village, Desar, Di-Vadodara, state-Gujrat.There is a tower of reliance in our village but it is not working. When we heard about "jio digital india" we became so glad and wanted to be the part of digital india but due to network problem, it was not possible.we only wanted from you to send technical experts in our village and repair the tower. I shall be very thankfull ......
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — My sim is not working [Resolved]

 kalyan_19 on Nov 9, 2016
My SIM card is not working from today evening and I coudnt get the customer care for reliance post paid services
I tried changing the
my phone is showing no sim, I tried changing with other sim and found that the slot is working
tried calling reliance toll free number and also the local support number but couldn't get it solved
kindly look into it and do the needful in time....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance GSM — Reliance GSM-Balance reduction due to ADPAYStrmgMlySubs [Resolved]

 John Maria Sekar on Nov 8, 2016
Madam/Dear sir, An amount of Rs 90 has been deducted from my reliance GSM mob no-[protected] as ADPAYStrmgMlySubs on 08 Nov 2016 while there is no any such service is activated on my number.Customer care also did not reply accordingly.Please refund my amount. Otherwise I'll port my number to another network.Note: This is second time happening to me....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Dont chage r world charges [Resolved]

 Khanazam on Nov 8, 2016
I am using the reliance postpaid service . Right from my very first bill I am being wrongly charged for unused RWorld usage for which I complain to the customer care every month. Every month after my complaint they provide me with an adjustment ID deducting the amount from the bill. This has really been irritating me a lot as I have to call the customer care each time I get the bill.

Now, 1 year months have passed with the problem being persistent and becoming more brazen. Untill last month the amount charged would be around Rs 50 every month. This time, on my aug 2016 bill, however...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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