Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 44%
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18023
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2447
down
1247
1800 3033 5555  [Reliance Network]
up
1273
down
729

Phone:
Phone:
up
932
down
512

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
44%
Complaints
18023
Pending
3817
Resolved
6893
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Reliance Communications related photos (1912)

Reliance Communications Complaints & Reviews

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Reliance Communications — Reliance Pro 3 not deactivated and bad service [Resolved]

 Prabhagar Tamizhselvan on Nov 29, 2016
Dear Sir/Madam,

I am Prabhagar, I purchased the relaince Pro data card for Rs.2000 and my plan is 40GB - Rs999/month. (Reliance No : Data card no :
[protected] and [protected]).

I paid all the bills till my usage and due to connectivity issues, i requested for disconnection of my plan. I dont know, why you guys upgraded me to a 4G plan. And more over due to the connectivity issues, i cant able to access the reliance pro datacard for one month, i raised a complaint against it, you guys replied " we will refund you the money". Now its a kind of i paid extra money...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Phone no. went OUT OF SERVICE after MNP to Reliance [Resolved]

 faisalbhat on Nov 29, 2016
I received a phone call from a Reliance Communications call centre on the 23rd of October, 2016'. I was offered a postpaid mobile connection with 10 GB of data. Since, I was already on Airtel, the agent from Reliance Communications gave me the option to port my existing phone number from Airtel to Reliance via Mobile Number Portability procedure.

Before proceeding further, I explicitly mentioned that I have a residence proof (Passport) with J&K address as my current residence in Gurgaon is rented by my housemate (therefore the rent agreement is on his name). I further mentioned that...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — I had regitered a complaint regarding disconnection of my services.. [Resolved]

 ybhandari_ms@live.com on Nov 29, 2016
I had accidently made the payment of 13k instead of 1300 for my broadband connection. But when I called reliance communication for reversal of money to my account than they said I either you have to disconnect the connection or keep using it because money will be minus from the account.
This had been going on for the last 4months but I didn't got money back.
Now I made the complaint to disconnect my connection & even I got the call from Reliance Mumbai but still they are not disconnecting my services & still they are charging for the services which I don't want anymore....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Customer harassment related to cancellation / termination of service [Resolved]

 Poonam Sethi on Nov 29, 2016
Dear Customer Service Team,
I am having a connection no [protected]. I have submitted a request for cancellation / termination request for above connection at Pul Gate .M.G road, pune centre of reliance on 29th August where I was given a customer complaint no[protected].

Along with the same I had done a full and final settlement and clearance of bill of 2600/-

Post the same I have received a verification call in Sept towards the same where I have confirmed that I want to discontinue the connection.

To my surprise, I find that I am still being billed...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Reliance broadband connection not terminate in given time [Resolved]

 anupsaini13jan on Nov 28, 2016
Hello

my Request id: [protected]. date[protected]
my connection not terminate in proper given time. maine[protected] connection terminate k liye request de thi. two time call bhi arrange 7 to 9 days me terminate k liye boola tha . but meri service abhi teriminate nhi ki h. 12 days hogye h. maine bill bhi sabhi pay diya tha. agar next time koi bill genrate hota h usko pay nhi karuga....
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Reliance broadband not working [Resolved]

  Manish Sharma on Nov 28, 2016
महोदय,
मेरा रिलायन्स का पोस्टपेड ब्राडबैंड कनेक्शन गत 2 माह (25 अगस्त) से काम नहीं कर रहा है जिसकी शिकायत मैंने कई बार (30 सितम्बर से 21 नवम्बर तक करीब 10 शिकायत) कर दी पर कोई सुधारने नहीं आया मेरा यूजर आईडी >[protected] है एवं
शिकायत नंबर > (1)...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — Failure to provide high-speed connection & threats to pay undue charges, in spite of disconnection [Resolved]

 motomoto on Nov 28, 2016
To whom it may concern,

My netconnect+ high-speed broadband connection (Postpaid datacard#[protected] has not been working since june 15, 2016. When i called customer care initially, i was promised several times that the issue will be resolved in a week or 10 days. Following this, i could not reach customer care at all, as the line would get disconnected after entering my details in the ivr.

When i approached the reliance mobile store on july 21, i was informed that high-speed internet will be provided again only after aug 15. So, i decided to disconnect my connection...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Reliance mobile tower in residential area [Resolved]

 sukhrajmohammad on Nov 28, 2016
Sir/mam,

As per law mobile tower should be at least 90 meter away from the residential area, there is reliance mobile tower in our residential area, it has been long since a reliance mobile tower in our residential area has been consuming peoples health over years. A lot sleep disorders have been dragging people from everyday problems such as concentration problems to major problems such as cancer and diabetes.

The problem is mostly deteriorating health of people of this area who can't seem to even get an undisturbed sleep and that makes the problems worse. I on behalf...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications Limited — Mobile 3g sim card not activate after 5 days [Resolved]

 dpravind on Nov 28, 2016
Dear all,
Maine 24 nov 2016 no reliance 3g sim purchase kiya tha, gallery person be promise kiya ki 24th night ko activate hoga, bt us raat tak activate nhi huaa, so maine 25th nov morng ko call kiya to koi receive nhi kar raha tha, aftr 12pm one lady receive call, maine sim ke bare me pucha to boli 2pm tak active hoga, par nhi huaa, to maine eveng ko call kiya to usane bola mai kr rhi hu 1 hourse me active hoga, i'm waite till 7pm 25 nov bt not active, so maine gallry me visit kiya to koi bhi employee customer ki query resolve krne me dhyan nhi de rehe the, aftr15 mints this person said...
Complaint comments  Read comments [2]Complaint category Products & Services

Reliance Communications — Data card disconection [Resolved]

 David Peter Rajkumar on Nov 28, 2016
- i'm david peter,

- data card no. [protected] (Reliance wipod)

- the device and service is defunct as reliance changed all cdma to 4g. Yet bills are generated and i'm forced to pay for not using the connection. Even after repeated requests raised at the time of payments, the service in my name is not disconnected and i'm still receiving bills and warnings. I was also threatened of my voter's id being void if payment is delayed.

- kindly disconnect my service immediately....
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Balance deductions

 sandeep8757 on Nov 28, 2016
Dear sir,
I have rupees 159 balance in my mobile no.[protected] on 12 november 16.

My mobile balance happened rupees 21.42 on 22 november 16.

My mobile balance happened rupees 0.28 on 27 november 16.

Rupees 120 deducted from my mobile balance between 12 nov to 22 nov.

And rupees 15 deducted from my mobile balance between 24 nov to 27 november.

Total rupees 135 (120 + 15) deducted from my mobile balance by mistake of company.

So please refund rupees 135 in my mobile balance....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — Unbalanced call rate [Resolved]

 Devendra Keshari on Nov 27, 2016
Hello sir,

Reliance is totally fraud company. I am using the service of reliance gsm. I got the tariff of 30ps./min. But they charged me 1/min. I complaint many time regarding this matter but no solution get.
Please look in to this matter asap.

My number is [protected]
And the number on which i called is [protected]
Time 14:26
Charges 25-/...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Reliance Communications — Wrong Bill/Wrong internet charges

 shahyawar on Nov 27, 2016
I have received my bill for reliance postpaid no. [protected] and I was shocked to see that i was charged for internet even after i had an active add on internet pack on my no. . I don't understand how a mobile co. can cheat a customer like that.I want the same to be waived off at earliest, this has caused me a huge inconvenience. Also my customer care line has been blocked for more than a week and i'm unable to contact the customer care. Poorest service i've ever experienced.Please rectify the same at earliest from your end. and hope the internet charges are waived off ASAP.
Also find attached...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Complaint not resolved for more than 50 days [Resolved]

 Kajal Dhar on Nov 27, 2016
I have a combo connection of reliace broadband Subscriber ID is[protected] I have raise a complaint on 7 oct 2016 complaint no.[protected] which is still not resolved when I seek help from the appellate office they told to wait when asked to esclate this to someone higher team they simply told this is the last team and the issue is not resolved yet, as a last resort seeking help....
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Outgoing call history [Resolved]

 Jeet Poddar on Nov 27, 2016
Dear sir,
my name is manindra dowary, i have a nokia asha 311 phone, but few days earlier my phone stop working, and after that i lost all my contacts, so please if u kindly give my only saven days outgoing call history it will very helpfull to me. my email id is somraj_ds@yahoo.co.in and my no is [protected]
my name is manindra dowary, i have a nokia asha 311 phone, but few days earlier my phone stop working, and after that i lost all my contacts, so please if u kindly give my only saven days outgoing call history it will very helpfull to me. my email id is somraj_ds@yahoo.co.in and...
Complaint comments  Read comments Complaint category Car Service Centers

Reliance Communications — Reliance Communications Reliance 3G data card

 H G DASAR on Nov 27, 2016
Dear Sir / Madam,
Today gain your staff called me to pay undue bill and otherwise to pace legal consequences.The telephone numbers from which i get threatening calls are [protected] / [protected] / [protected] / [protected] / [protected]
I request you the following
1. Drop the undue bill and stop the connection
2. Stop threatening calls

Sub No. [protected] - Hnumant Govindappa
Cell No : [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — I'm complaining about my outgoing service has been stopped

 Maitri Chheda on Nov 27, 2016
I. Kavita Chheda, a customer of reliance
Number :[protected], is unhappy with your services provided.
There is an issue regarding my payment not received or my payment made is not been shown in your system. But I have made my payment and have the receipt with me. My outgoing service has been stopped. In spite of repetitive calls and visit to the near web, the issue isn't solved. I m even charged a penalty without any reason. I am currently facing a lot of inconvenience. The fault is totally on your side. We have made the required payments. We have the bill receipt. Kindly solve the...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Don't have words to explain

 कुमार राहुल on Nov 27, 2016
From 2 month internet not working. I wrote email and call. But no reply from reliance. I already sent a mail to terminate a connection. But again no reply. They are not taking it seriously. I complained many times again and again. But no problem sort out by reliance. This is not my first experience. Every month they are sending me bill without any usage. that a totally ridiculousBahut he vahiyat service....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Postpaid sim [Resolved]

 Ashik Mondal on Nov 26, 2016
RESOECTED SIR,
Myself Ashik Mondal
Ph no.[protected]
Address : sukamal apartment, BC- 73, krishnapur, samarpally, Kolkata-102
Recently port to reliance and I got trouble
RELIANCE COMMUNICATION company has started me the calling services, and after 2 days they are saying that I can’t able to call / stop my outgoing services because of any silly Verification,
so if verifications failed why you all has started my services from 2 days ..
you all saying this type of nonsense thing after 2 days in midnight when I cant able to go to any service centre...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Regarding irrelevent behaviour costmer care. [Resolved]

 Radhakrishana sahu on Nov 26, 2016
Respected sir,
My self radhakrishana sahu.retielar of central zone thane mumbai manpada.i given a complaint regarding mr.jhon of your coustmer care department.i called up mr.jhon at around 10.10pm 26th-nov-2016 when i said my problem to him he want respond proply and he act smart again i called up coustmer care department and he does the same thing and i never except this kind of pathetic service from your department please need to improve and takes some serious action regarding both the gentalman. Best regard...
Complaint comments  Read comments Complaint category Business & Finances

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