Reliance Communications Complaints & Reviews

Dear sir, my contact no. is [protected]and i have an offer recharge worth rs. 198 which includes free calling STD and local upto 28 days but reliance communications has blocked my every call following this recharge. Every time i try to make a call, the route is busy which was not before 3 days . These reliance people are rogues and are openly looting people, please teach them a befitting lesson and make my number free from any blockage of calls.

Dear Sir,

I beg to say I am Naresh Singh Rawat. I have buy reliance 4g new Sim which [protected]. My issue is local call connect but STD Call not connected any no. by my sim. Therefore, I request to you Please solved my issue because i want to talk urgent std call.
I Hope that you helped me.

Thanking you,
Naresh Singh Rawat
Contact No. : [protected]

My rcom dongle no is [protected](gujarat ). I bought this in early 2015 and later (aug 2015)changed it into postpaid connection of rs 1000 monthly unlimited plan. All goes well till apr 2016. In that month rcom converted to rcom jio w.E.F 31st may 2016. As per the advertisement we had to switch to jio with the same plan. But when it changed to jio, for the first 10days there was no services at all and the services resumed later on. We all were informed that our plan is changed to rs 1100 for 5gb. Now on 18th jan i called and complained about the same that earlier it was told that the plan will be same but now you have changed, so either you restore my earlier plan or discontinue the services. They lastly discontinue my services in 1st week of aug 2016.
Two questions arises;
i) can a company change its plan itself, or the consent of the customer is required. If they changed themself, and the customer complain about it, then how come he is liable to the company.
Ii) as the services of parent provider( here-jio infocomm) is free for all, then can his partner company forces its customer to buy the same service at much hefty price( here for 5gb it is rs1100, so for 80 gb it will cost rs17600). It doesnt appear to be a fraud. ( rcom net services were stopped and merged with jio as per the agreement between those two company, it was not customers demand but a forced service to customer).

Later on, in my case they billed for rs 4990. Customer executive from their company & sourced service providers called me repetitively and i was made to explain the same thing to everyone. At last they asked me to pay rs 500 as full and final. I made the payment of rs 500 in jan 2017. But to my surprise, their advocate called me and apprehended for the dues- which is itself illegal billing.
Please look into matter

Connection No. [protected]

I have been RCOM Data Card customer from last 6+ Years. Never missed any bill or due for day. The issue started from June'16. No internet services in June n Jul. Contacted but no update. However understood some technical issues in migration to 4G thus paid bills regularly as per Tariff i m into. Made me to migrate to WIPOD device (899/-). Even with WIPOD serious issues for 2 months but no way as I have taken the device. Throughout, I have to go for BSNL data connection. Now, new issue interms of 1135/- bill everymonth from rcom that too without any basic info. Escalated n number of mails n contacted Cust Care n no. of times but in vain. One time waiver given but now asking me to clear dues of 1800/- odd which i have NOT used n NOT bothered to respond to any of my communication.
Mailed min. 60 plus mails to different mail ids around (15 or so). Now RCOM is threatening thru Legal notice.
RCOM corporate is highly unethical n cheating customers. One of the worst customer service n no botheration or just don't value customer n customer issues. Just want money without giving basic services n finally harass them by serving unnecessary notices.
I REQUEST someone to RESPOND to my numerous mails n RESOLVE all pertaining issues n take back Legal notice issued against me

Dear Team

yesterday recharge 152 my no [protected],

But team Not work My outgoing Call at Yesterday.

Team my yesterday comp lent no . [protected], [protected]

Today My no not connect your customer adviser.

Your Company customer care today talk Mr. Amit,

Team not proper support for consumer.

Thanks

Sikander
Moradabad 244001
Mob. [protected], [protected]

Dear Sir,
I want to bring it to your notice that the Reliance J&K have had installed the mobile network system in our village using the network tower of Airtel in combine. But due to the personal conflicts of the tower operators, the Reliance Mobile Network system has not been retrieved from last four months. Due to which the common people have suffered a lot. And it is highly condemnable that none of your concerned authority has ever bring it in notice and tried to resolve it. So I request you to look into the matter and resolve the issue your way as soon as possible. So that everyone can enjoy your services in near future.

Yours Sincerely,
Syed Ather Hussain Razvi,
S/o Syed Hassan Razvi
R/o: Nowgam Sonawari
Tehsil : Sumbal Sonawari, 193501
Distt : Bandipora J&K
[protected]
[protected]

Sir/Madam,
I was a Vodafone customer for 14 years but I have ported my number [protected] to Reliance.but this has worsen by problems by giving me connectivity issues & internet not working at all.
Below are the msg which I get frequently while making outgoing calls- not registered on network
For incoming -not reachable or switch off
Kindly resolve or give me a way to get back to vodafone.
Regards,
Paramjeet

Reliance Communications offered free 4g sim. As soon as i have activated the same Outgoing call/sms stopped working. I have called custome care so many times. But only got one reply that their engineer is working on that, issue will be reloved very soon. Now it has been almost 10 days and the issue has not been resolved. I am now tired of calling customer care. I am not able to even port my number as my outgoing service is not working.If they are not able to provide service then why they offered 4g sim? And how come such a big company takes so many days to resolve network issue?

Right...Reliance communication is obviously is a fraud company becoz every one is suffer by using Reliance n/w, bcoz company dont give any value to their cm to resolve their prob which i felt last 7-8yrs...i[censored] ask me for rating its less than ZERO i[censored] compare other n/w...less than [protected](My earlier complain its about n/w issue, call drop, call not connected in std n/w, ...etc)i always told my friends relatives colligues not to choose Reliance n/w, , they provide cheap services with cheap quality in every matter

I'm a reliance customer. I want to port my number to another network. When I send "PORT XXXXXXXXXX" to 1900 message sent successfully. But after some moment from +1901 I receive a message that "Insufficient balance. Please recharge to avail the services." But Rs. 20 is present in my main balance.

I call customer care from last 6 days they told me your problem will be resolved within 2 days but till today my problem is not solve. What am I doing kindly tell me..

I have bought reliance sim at 199Rs . Which have a offer unlimited call on any network in india local+std and 1gb 3g data for 28days. But they made a fraud and banned my call on other network only in 17 days. Today I am trying to call on 198 for customer complaint service but I can't make a call. Today I received a call from reliance and the representative of reliance promised me that the solve it immediately with in some hour. But it is not solved till know. Please help me sir.

Dear Reliance
Last year we got our prepaid reliance number upgraded to 4G sim.Its terrible to say that since last many months we are not even able to make a call properly, , not even a single word is heared on phone, it is often very irritating.
In case of emgencies, we are like stuck in a big broblem just because of your pathetic network.Who is responsible for all ds.And yes we dont use a JIO sim, hence we pay for every call.Kindly look into the matter at the earliest.

Dear Sir,

I have broadband connection ID no.[protected]. My net is not working since 12.01.2017 and nobody is attending the complaint after many repeated request and compliants at toll free no. At your office located at Malviyanagar Jaipur no body is attending properly. There is no response from Reliance and it is very shameful.

I request you kindly disconnect and terminate my connection immediately.
Thanking you

Indu Saxena,
8/191, Malviyanagar,
Jaipur

Hello, this is to inform that I have been charged illegally by the Reliance Communication team since the last few months. To start with, I purchased a dongle from a local website on 08/08/2015 - a 12 month unlimited plan by paying Rs. 5963/- But sadly they interrupted their services 1 month prior to the scheduled date without any information and then started charging me and sending me bills every month of the services I have used.. which I never used actually! I have tried many times to call their customer care services to settle out the issue and explain them that I have Ben charged wrongly but to no avail!
Recently I received a mail from their legal advisor which stated:

CAF:[protected] MDN:[protected]

Even after repeated follow-up you have not paid your outstanding nor were you present at Andheri for Advocate Concilation. You are requested to pay Rs.497/- Vide CAFNo:[protected] MDN:[protected] on or before 28/01/17 or else we have no option but to file CIVIL case at your cost and risk.

Cheque/DD payments to be made in the name of “RWSL A/C RIS :".

Please Send Cheque /DD on below Address:

Girish Bhuva
Basu Business Solutions Pvt.Ltd, B/11 Ratandeep CHS, Next to Shoppers stop, S V Road, Andheri West, Mumbai-400 056

NEFT Details

Account Name Reliance Web store Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036085

Contact Z.Shaikh on [protected] for further queries / rele.swift.[protected]@gmail.com

Please look into the matter as soon as possible!
This is really ridiculous of them!

I am sick of this reliance wi-fi i have to login more 20 times in a day to keep it running, have to switch it offf and in as it doesn't work, at night disconnects 4 times i. One hour unable to play videos without buffering .. please disconenct my subscription from today as i dun want briadband just to use whatsapp
Also i have been robbed by you guys when i was promised that i would get a landline i paid 900 rupees cheque and haven't heard since the numerous complaints but directed everytime no solution till date

Regarding complain no SR[protected] on mob no [protected], as it is resolved now and reliance social media team commited me to not deduct again rs5 for message, but still my balance is getting deducting by rs5 again n again, this has happened about 7, 8 times in last two days, so plz work on ur system to fix this bug, and refund my money otherwise i will surely switch to other gsm mobile company

On July 15th 2014 We had applied for internet connection from Reliance Communication. We had paid in advance the installation money and the cost for prepaid connection.
The internet worked for a week after which it never came back to life. The area manager cited junction box being stolen as one of the reasons for internet not working.
We registered several complaints with the customer care.
One such complaint was even reported on this website on 4th Aug.
Then their area manager had also threatened that he would not let us enter our own home if I pursue and keep complaining.

Link: https://www.consumercomplaints.in/reliance-broadband-worst-broadband-service-no-...⇄
Registered complaint number[protected] CAF no:[protected]
Then the customer care marked the problem as being resolved even when they were lazy enough to take no action.
Now after 2 years they are threatening us to take legal actions against us for non-payment of dues!!
What dues? For internet not working?
Even when we had requested them to disconnect the internet. Following the disconnection the local guy came within 2 days and removed the cable! That was so fast.
i wonder whats the work culture of Reliance Communication? It works by threatening people? By providing really bad service?

Dear sir, my contact no. is [protected] and i have an offer recharge worth rs. 198 which includes free calling STD and local upto 28 days but reliance communications has blocked my every call following this recharge. Every time i try to make a call, the route is busy which was not so when i was paying for every call. These reliance people are rogues and are openly looting people, please teach them a befitting lesson and make my number free from any blockage of calls.

Hello,
I am reliance pre paid regular customer and using your services more than last 15 to 20 year. I am very much happy of CDMI services provided by you to me for the last somany year.

Now, I am in need of some details of call number call made by me to serval subscibers of different company. Like BSNL. TATA DOCOMO, AIRT|EL etc.

Plegase forward a detail mail on [protected]@gmail.com with details of incoming and out going calls from 01/09/2016 to 26/01/2017 immediately. I will be greate ful if you kind provide me the details at the earliest

. Using this no. from last 20 years.
Please forward statement immediately and oblige.

My number is [protected]. Outgoing call is not possible in this number since last day I.e 26 Jan 17. The reply is only that "All the lines in this route are currently busy" and the same is over 24 hrs. Can u please reply me what the problem and whether I want to choose any other network? And reaching to your customer care is also difficult... So please help me.