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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025

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Reliance Communications reviews & complaints page 41

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Address: Pune, Maharashtra, 411015

Website: myservices.relianceada.com

Team,

Please advise on procedure to close this connection to deactivate all of your 4G services.

Reason to close connection/deactivate services
1. 4G services are not consistent for more than 3 months or so
2. There are no contacts available to connect and request for restoring connection or registering any complains
3. Recently I tried to search and found that near by outlets are closed month back or so
4. Neither prior-intimations/notifications sent over email about service disruption issues or warning nor emails are getting replied.
5. I[censored]sed customer care toll free numbers to make any complaints, no representatives are present to answer.

Hope this is huge list to proceed and close services offered.

Reliance Communications customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by AnupGavate Please connect me on[protected] for further communication.

Thank you.

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Respected sir/madam,

I am holding two number of reliance i. E. [protected] (Pinku saxena) & [protected] (Arvind saxena). I am unable to get porting number as network is not available since long. Beside i have tried to port from our nearest mobile shop but the porting code did not match and it's got rejected. These are my important number as it is associated with different agencies and relatives. Hence help me to get the original porting code from reliance to switch my number to any other network. I also send a mail to reliance appellate officer's but i did not got any response. Please help. My contact number is [protected] & email id : kumar. [protected]@gmail.com thanks arvind

Reliance Communications customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by kumar.arvindsaxena Dear sir, still no respnse of my complaint. Need help.

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A

akasso.

from Pune, Maharashtra

Feb 6, 2018

My name is Kushal Badade, I am a proprietor, I was using 15 numbers of 140 series for my business now reliance customer care or support team is not there now those lines are not working. i had given some amount as a deposit i want that amount back where should i call or mail to get my money back. please help. my mail id is [protected]@gmail.com

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Address: 492001

I am enable to use my reliance no. I have ported to idea its rejected i want my porting code again plz becoz without porting code it is not possible to port to idea it is rejecting in idea and saying that the code is invalid plz kindly do at earliest because ur company is closed so my n9.[protected] is switch off i want to to start that no. At earliest

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Address: Mumbai City, Maharashtra

Website: myservices.relianceada.com

My mobile number is [protected] and getting services from reliance communications. Rcom automatically stopped all the services in november 2017 and rcom announcing the discontinuation of service. I didn't wanted to port out the number and thought number would get deactivated automatically. But still getting bill on dec 2017 as well as jan 2018. I was not using this number from nov 2017 because no network. Mail has already been sent to customer care on official id for the discontinuation of the number. No customer care is available on phone last three months. Reliance store is also closed. But still getting bills regularly despite no service or network. Please advise whom to contact and what action would be taken to avoid any billing issue in future.

Tried contacting customer care, also sent email but no response. Don't know what to do further. Please help.

Reliance Communications customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by akg1974 We are getting delivery failure on below customer care id.

Rcom.[protected]@relianceada.com

DELIVERY FAILURE: Error delivering to Rcom Customercare/Services/RCOM/RelianceADA; Router: Database disk quota exceeded

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Address: Morena, Madhya Pradesh, 476001

I am using reliance communication 4g sim, which currently not getting good coverage n i want to port it to another operator but while sending port massage to 1900 from reliance 4g mobile number [protected], i am not getting any revert from 1901 more than 24 hour. Due to this i am not be able to do port to some other operator, please handle the complaint & want solution asap.

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Address: 143001

Reliance communications — postpaid connection no. [protected] port no. Reg.

So

Gagandeep singh february 04, 2018

Submit a complaint

There is no voice or message connections in the captioned number. I am not able to use the mobile for nearly 2 months. Further i am not able to contact them to get the port no. For shifting to other service providers as both voice and messaging service has been stopped. All the reliance retail outlets have been closed and there is no response to my email either. I request them to send the port number for the said mobile no. To the email address registered with them.

Reliance Communications customer support has been notified about the posted complaint.

Feb 04, 2018

Updated by Gagan Deep Singh Taneja Reliance Communications — postpaid connection no. [protected] port no. reg.

So

gagandeep singh February 04, 2018

Submit a Complaint

There is no voice or message connections in the captioned number. I am not able to use the mobile for nearly 2 months. Further i am not able to contact them to get the port no. For shifting to other service providers as both voice and messaging service has been stopped. All the reliance retail outlets have been closed and there is no response to my email either. I request them to send the port number for the said mobile no. To the email address registered with them.

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[Feb 04, 2018] Reliance Communications customer support has been notified about the posted complaint.

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Address: 411041

Website: myservices.relianceada.com

Sir,

I have reliance data card with number [protected] which i do not use since a year, i am paying all the bills generated till date regularly. I want to close my connection + data card services. However i am trying to contact reliance customer care since two - three months and nobody is answering. I tried to call on[protected],[protected], 30337777. Automated voice always says we are down with some issues, call again. I also visited reliance digital outlet and personal says company now shut down so cant help. I am still receiving bills each month. I am not getting where to contact reliance to close my connection and services. Please help me for closing my connection.

Vinod
Vinod. [protected]@gmail.com

Jul 9, 2018

Complaint marked as Resolved

Thank you team, my problems seems to be resolved. I have not received any bill after March 2018.

Reliance Communications customer support has been notified about the posted complaint.

Feb 03, 2018

Updated by vinodchobhe In addition to the phone numbers I mentioned in my complaint above, I already sent email for the same to email ids [protected]@relianceada.com; Rcomappellateauthority.[protected]@relianceada.com; datacard.[protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com. However I am still waiting for their response since 1 month. How pathetic.

Feb 04, 2018

Updated by vinodchobhe Hello Team,

Thank you for forwarding my request to the Reliance customer support team. However I am concerned how will I know my request is processed and connection + service is disconnected.

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Hi
I am using my reliance no. [protected] since last 12 yrs but since last 2 months i am trying to port out my no. To vodafone but i am unable to do so because port out request is rejected though i have cleared all my outstanding dues. Plz help me i want to retain my no. I am not able to get port code. Plz guide me how can i get port code to retain my no.

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Address: 496107

Dear,
Reliance communications

When reliance communications stopped, security money (Rs. 850) did not get back yet, which we had deposited while taking the connection.

therefore, make a proper contribution in obtaining a refund by taking necessary action as soon as possible by requesting to mr.

Thank you
Sushil kumar
[protected]

+1 photos

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Address: Kolkata, West Bengal

I was an rcom distributor. When they shut down their network they theft all the distributors' and all the partner retailers' money kept with them.in fact they have not returned even the security deposits. The due payments for last three months have not been paid too.
The central government is helping these thieves to bluff poor common people.
Any body who is bluffed by rcom and want to raise voice against it write to me [protected]@yahoo.com
#paybackrcom
#aambanimrsafestthief

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Address: Chennai, Tamil Nadu

Website: Reliance Communication

I have closed my account ([protected]) in NOVEMBER 2017 and paid all due from my side.
As this was post paid connection and security deposit and excess amount paid by me has to be refunded at the time of closing the account I would like to know how and when I would get the amount back. I am yet to get my amount back even my last statement shows as balance. please let me know how to get my money back.

My Reliance number was :- [protected]

Please call me on [protected]

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Address: Mumbai City, Maharashtra, 401202

I have ported my reliance number from reliance to vodafone in the month of november 2017 and no dues was pending with reliance. Still i am getting bills for december 2017 and january 2018 where as i have ported the number in vodafone.
Kindly arrange to resolve the issue customer care numbers are also not working even i have reply to the mail from where i am getting bills but no body is responding. My number is [protected].

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Address: New Delhi, Delhi, 110052

Reliance has sent the bill of datacard for the month of dec. 17 with due date 19.1.18 though it has stopped its services from delhi in dec. 17. I have sent an email to netconnect. Broadband for refund of the amount of rs. 531 charged for the month of dec.17 as per trai instructions. I have also requested to disconnect the datacard but no reply reced.

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I have paid all dues to reliance communications as per my last bill demand of ₹1304 which was thrice more than my average monthly phone bill. I paid the complete amount;thereafter they gave noc to my new service provider (Jio) to port my nbr clearly stating that i hv no outstanding bill pending with reliance communications. Now they are harassing me by sending bill for ₹708 for the month of january 2018. On december 31st 2017 i received a message from rcom stating that all my mobile records have been erased from their database;shockingly i am not able to understand how have they managed to raise a bill on my mobile nbr [protected] which was ported with jio network since 29th december 2017. I request you to kindly save me from this mental agony and harassment of illogical payment demands from my previous service provider as soon as possible.

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Address: Mumbai City, Maharashtra, 834001

Website: www.rcom.co.in

I have a Reliance GSM 4G number from West Bengal region [protected], i am currently living in Hyderabad.I am not receiving network from this sim .
When wanted to know the reason we get to know that reliance is closing off, then i tried to contact on your customer care toll free which is not working.
i get to know that there is one UPC number will get when will try to port the number.But my question is how i will able to send a message for porting, if i am not getting network on Reliance number .
Hope you will help us on this issue and take necessary action as early as possible .It could be the possibility that my number could be given to someone else.
This number is very important to me .

Reliance Communications customer support has been notified about the posted complaint.

Oct 01, 2018

Updated by Khushi@12 Reliance Communications — network closed before informing all users, so it become difficult to port

I have a Reliance GSM 4G number from West Bengal region, i am currently living in Hyderabad.I am not receiving network from this sim .
When wanted to know the reason we get to know that reliance is closing off, then i tried to contact on your customer care toll free which is not working.
i get to know that there is one UPC number will get when will try to port the number.But my question is how i will able to send a message for porting, if i am not getting network on Reliance number .
Hope you will help us on this issue and take necessary action as early as possible .It could be the possibility that my number could be given to someone else.
This number is very important to me .

Oct 01, 2018

Updated by Khushi@12 sorry the number provided above is wrong
.I can't mention the correct number on portal .please get in touch with me so that i can resolve my issues

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Since rcom stopped their 4g service recently, i have been trying to switch my mobile to airtel. However, rcom is not providing the porting code. An sms to 1900 returns an "unable to connect to database server" error. Airtel has not been able to get the code either. Starting today (Feb 1), it looks like incoming sms's have also stopped and the phone has gone "dead". How can i get the porting code to be able to get a new service provider?

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Address: Lucknow, Uttar Pradesh, 226012

Website: Reliance Communications

Hi my name is Tanpreet Kaur. I am using Reliance Prepaid sim in Lucknow U.P. No. is [protected]. But since all the reliance numbers are getting closed, i have tried to port out my contact many times, but my porting code has not been sent to me, despite trying from other network providers as well, they are also not able to get the porting code. Please help me.

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Address: Mumbai City, Maharashtra, 400601

My number is [protected]-reliance communications. Rcom automatically stopped all the services in november 2017 of rcom announcing the discontinuation of service. I didn't wanted to port out the number and thought number would get deactivated automatically. But still getting bill on dec 2017 as well as jan 2017. I have paid the bills though there is no usage at all and no network. Mail has already been sent to customer care on official id for the discontinuation of the number. No customer care is available on phone last three months. Reliance store is also closed. When i had gone in november 2017 to reliance store they had told me number would get automatically disconnected. But still getting bills regularly despite no service or network. Pathetic there is no usage but still bill is generating for postpaid sim and asking to pay the rent plus tax.

Tried contacting customer care, also sent email but no response. Don't know what to do further. Please help.

Reliance Communications customer support has been notified about the posted complaint.

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S

Sahil Jain

from Mumbai, Maharashtra

Feb 1, 2018

Extra balance paid in mobile no. [protected], Inr 10, 000/-,

company not refunding my amount, excess amount deposited by me.

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Address: Mumbai City, Maharashtra, 400601

Rcom automatically stopped all the services in nov 2017 of rcom announcing the discontinuation of service. I had gone in november to the reliance store to disconnect the number but they told me it would get automatically deactivated. I didn't wanted to port out the number and thought number would get deactivated. But still getting bill on dec 2017 as well as jan 2017. I have paid the bills though i havent made a single call or message. Also sent a mail to them asking to deactivate the number. There is no usage but still bill is generating for postpaid sim and asking to pay the rent plus tax.

Tried contacting customer care, also sent email but no response. Don't know what to do further. Please help.

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2 mbps data link down from 15.12.2017, comp. No.[protected]. This circuit working for prs ticketing at bemetara and working from durg to bemetara in c. G. For prs ticketing we are totally depends on this data link, results the customer suffering.

From manoj kumar singh
Senior section engineer/telecom/durg
South east central railway
Mob.[protected]

Reliance Communications customer support has been notified about the posted complaint.

Feb 01, 2018

Updated by mst2009 2 MBPS data link down from 15.12.2017, comp. No.[protected]. This circuit working for PRS ticketing at Bemetara and working from Durg to Bemetara in C.G.For PRS ticketing we are totally depends on this data link, results the customer suffering.

From MANOJ KUMAR SINGH
Senior Section Engineer/Telecom/Durg
SOUTH EAST CENTRAL RAILWAY
Mob.[protected]

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