Dear Sir/ Madam,
My name is Ramani Kanta Borah and I would like to raise an issue regarding Reliance Communication. I am a postpaid customer of reliance for the last 11 years. As they are exiting the market, there was not even a single day of service since the last 1.5 months. Still, I got two bills for the last two months. The last bill in Jan has come with a late payment charge also. Their customer care executives are no longer there and they don't reply to the email. How can they send bills without any services? Clearly, Reliance is having complete disregard for the TRAI rules and regulations and they are robbing their customers. Probably same scenario with most of the postpaid customers.
Best regards
Ramani Kanta Borah
Jan 31, 2018
Complaint marked as Resolved Not resolved.
Reliance Communications customer support has been notified about the posted complaint.
As am trying to reach your CC number but it was not reachable since 3 Months, This is not at all good sign expensive from your end.
Because, Your data plans were very expensive compare to others.
Pls do the needful at the earliest. until and unless I will not get any confirmation on the De-Activation of my Wi-Pod No: [protected], I will not pay bills from my end. as I want to have final settlement on or before my next bill generation date (i, e 4 th Feb 2018). No reply from your side I file a petition to Hon.Court.
Yours faithfully
Jaya Pramodh Kumar A K
We are unable to connect to your Call Center after multiple retries.
Relationship No.: [protected]
Reliance mobile No.: [protected]
Please cancel this connection effective immediately by 18th or 19th August 2018.
The last bill we received was for the period 20/7/2018-19/08/2018 dated 20th Aug 2018 with a Due Date of 30th Aug 2018. Please send us by email the latest bill to be paid for the period 20/08/2018-19/09/2018 so that we can clear the dues. Please note the ability to download the bill from the website is just not working for us. So please provide the bill by email.
Best Wishes
TriVium India Software Pvt. Ltd.