Reliance Communications Complaints & Reviews

I have not received the refund amount (almost two years have passed) I surrendered my phone along with the charger in 2014 to the nearby Reliance outlet (Tripunithura, Irumpanam). They said i will receive the amount (Rs.1000, by cheque, it will come by post. Till now waiting for that. My no was[protected].

Regards

Vineetha Ramkumar
[protected]

Hi reliance,
I am unable to port my prepaid sim [protected].
Whenever i sent message to port it returns with a error message that 'insufficient balance. Please recharge to available the service', although i have 50+ rs in my account.
I am suffering from serious issue, as my job is in remote area where reliance network does not reach properly.
I have visit the chandekha- ahmedabad reliance store also but nothing happen.
Please help me.
Sandeep duve
+91- [protected].
Prepaid reliance user.

My mobile number is [protected]. I have recharged on 16Th April 2016 by Rs 640.00. However my services have been disconnected and to date i.e., it has not been resumed. Kindly help.

Sir/mam my name is r. Nagamani a costumer of reliance gsm my number is ([protected]) sir i've ₹165 balance and i've recharged ₹22 net pack on 15 april 2016 sir i've data pack valid for 2 days but they have deducted all my money ₹165 and data pack also and when i called them and complaint about it talking recklessly to me that u have used data that is why ur money deducted and we will not do any refund i told that i've data pack they are telling me there exist no data pack that u have recharged... Please take my complaint immediately and please get me my refund of ₹165 as this is not first time it is third time

Reliance deducts my balance daily like 1rs daily, I talked to customer care about this and they told me that they will stop it and will return my money. But it is still not done. Now whenever i call to Reliance customer care, and when i reach to that option where we can speak to customer care executive, than computer says that thanks to calling reliance and phone gets disconnected. It is very frustrating.

Till now the total deducted money is more than 200 rs.
My mobile number is [protected]
Email - [protected]@rediffmail.com

My data card number is [protected].., please disconnect the service immediately. I'm continuously calling to your toll free number.., but they are not responding.

Hello I am shiv from punjab ludhiana. From past two days, my Reliance wireline broadband is not working. I am trying to file a complaint but even their phone number[protected] is also not working. Please take some strict action against this . Other users, Please beware of this company and try other alternatives before you buy connection from such a company. I am nit giving my subscriber ID as this site refrain me to share it in public..

I had a post paid sim of reliance in assam(Ph no [protected]).
When i moved to pune i did not want to use the sim anymore.
I lodged so many complains to the customer care in the month of january but all in vain, the service was not terminated and they kept on sending bills since january to my registered email id.
I request to terminate the service and deactivate the sim and cancel all the bills since i have not made a single call from that number since january, and also initiated the process to stop the call services on that number.
It was the failure of the company that they did not deactivate the sim in time not mine since i informed the company well in time through all possible means.

Sir,
I purchased reliance jalsa 599 plan with unlimited calling by porting my mobile number from uninor to reliance in january 2016. i paid two bills with this plan successfully on due date . now problem occur when this month bill(2day due date) payed today afternoon, now today they disconnect the outgoing facility to my number, when i ask customer care they told me that they disconnect the my number without intimating even though we are paying the bill, while i am discussing this matter only the cust care person Mr.Upendra disconnected my call.
Dear higher authority, please need your intervention in this type of cheatings

I had applied for conversion of my sim from reliance cdma postpaid to reliance gsm prepaid for mobile no [protected].
I am requesting you for the same for more than half a month but still my services have not been activated properly.
Though i am receiving incoming calls but i am not able to make calls.
I have already filed a complaint for the same. My complaint no. Is 1608888.

I am suresh.Mavji.Kanbi. From sanpada .This is regarding today's instance when i went to the store in sanpada station for complaining about my mobile sim is damaged and payment of my bill . The store executive was rude and not supportive at all. The request was not taken by him on priority, instead he told that customer care will be looking into it within days. My query was why the request is taking so much time but he replied in rude way that "do whatever you want but i will not take this request and dhirubhai ka bap ayenga to bhi nahi karunga" is this the way to treat customers ?? The stores name is sailesh global venture, shop no. 1, sanpada railway station complex, sanpada, navi mumbai .

Hi Team,

I have lost my mobile +91-[protected] on 14 April 2016 morning. i was continuously trying your customer care no. 30333333 but was able to contact them. thats why i am using this way to block my SIM card.

Please block my no ASAP.

Name- Raghvendra Singh
Mobile- [protected]

I have recharged of Rs 109 yesterday morning vide transaction id no[protected] but recharge has not done and amount has been debited on my account. Therfore I have recharged one more time today morning of Rs 109 vide transaction id no FU[protected] this amount also not recharged. So, what can I do please help to refund my Irrechargeable Amount as soon as possible.

Sir,
[protected] is my mobile number which am using for several years. My incoming is blocked for last 10 days.Most of the service centers in surat are not responding to the complaints of prepaid customers. Even while using mnp, they are refusing to carry forward the balance amount. Nobody have taken request for gsm - prepaid. Please do the needful
regards
chintan shah
alt no: [protected],[protected]

Dear sir,
My datacard number is [protected].
My data card pro 3 is not working since from 13th April 2016. The internet is not at working . I have called Reliance customer many times for my connectivity issue but still not yet resolved.
here the complaint ticket created.
[protected]
[protected]
Till now, nobody concern my issue. So I requested to terminate the connection.
they not even taking my cancelling request.Now I do not want the Reliance pro 3 wifi connection.Kindly help me to take a termination of my connection as they have not responded.
Please help on the issue.Very worst Reliance not taking termination.

Regards,
Baskaran.V

My net speed is reduced to 2g again and again despite many complaints, this time nor the live chat is working so i can't resolve this issue from there now. My reliance wipod number is [protected]. It's been 3 days since the speed is been cut and live chat is also showing offline status.

Dear,

ADPAYStrmgMlySubs Service is activated to my number . I tired to unsubscribe it by sending a message "Unsub" to 3672, but it 's not working. My money has been deducted for two times .could you please look into the issue seriously and revert my balance .
I called the customer care service but it is stating that none of the service is activated on my number.

Suggest me what to do with it or delete that service from my number. Please do the needful.

On november, 2015 i've posted my number into reliance cdma because they (Reliance store, jalandhar) promised me the features of my connection which costs rs- 650/- that the plan will continue for minimum of one year period. Now its only 5-6 months completed and now they are forcing me change it into reliance gsm. I said okay i don't have that much problem if i have too change from cdma to gsm. But this is not the only fraud, they say now they can't give the same plan on same price. And the plan is now not existing. My point is that if a company is providing its service in national level then how can they change their promise certainly. They must have the proper business plan for minimum of one year duration. In this way they are doing fraud with their customers. Its not a great issue to change from cdma to gsm but to change your entire plan for which you have promised that it will not change for minimum one year makes me feel disappointed.
I request the company that if they have promised something then they must fulfill that and in some case if they are not able to fulfill this then they must provide the same plan to the customer at free of cost or at comparably low cost. Because for changing the number also a lo of your time is going waste.

Dear Sir, I migrated my Tata Docomo no [protected] to reliance. My balance got deducted, I complained on 198. On 12/04/16 the supervisor singh said that with in 48 hours you'll get your refund. But till now there is no refund amount credited on my number. Every time, every executive is confirming my refund will come. Please look into the matter, because it's too late. Mr. Singh and mohommad disconnected my line even, I had talks with.
Please do the needful it'll be kindly appreciable.
With Regards
Punit Goenka

Respected sir/madam,

Migration from post paid to pre paid

Mdn no: [protected]
Cust name: ravindra bk
Issue: reprovesion the data card

I have my reliance broadband netconnect data card with post paid number [protected] (Relationship number[protected].Already request several times to convert my post paid number to prepaid in customer cares and also walked to the stores from past 4th months.I have paid my all payment on time as last bill also.

In 23/01/2016 i gave my first request for migration with proper documents, after 72hours i did got any respond again i visited the stores, they asked to call for customer care . When i called the customer care they said request has not raised and told to wait for a month and also asked said to visit the store for information why migrated .

In feb again in received the mail and sms to pay the bill, once again i did followed all the procedure and paid a outstanding bill + service process charges, even the problem has not resolved and once again visited the stored called the customer care but no proper response from both.

In march once again i raised a compliant in store and request was processed, with request number - [protected] dated on 3/march/2016, but problem not resolved and in middle of the month again i visited a stored to know the status of the migration, at that time connection has terminated without any notice.

Again this month i got a msg and mail to pay the bill around rs.350+, but in feb only i cleared all the outstanding bill, now bill has generated although the connection has terminated, now the modem is waste after connection has terminated i want the reason y from past 4 months these guys are playing with this sort of things . I cant waste my time to go and request the store people. And also cant waste a money by paying every month for not using the service and connection terminated one.

Reliance broadband shame on your service!! After giving connection they forgot all services just make fool to everyone.

Now if post paid to prepaid will not be converted i will not have any other option or better i will throw it at your any of your customer care center.

As i have paid all my dues and requested for prepaid conversion i am not liable to pay any monthly rental .