Reliance Communications Complaints & Reviews

Sir/mam An amount of Rs 87 has been deducted from my mobile number [protected] naming VAS ADPAY GSM and they texted me I had subscribed to ADPAYStrmgMlySubs.I did not requested for any such VAS and when I complained about this to customer care the response was very poor.They always deduct my money.Earlier amount was used to beRs 3 but this time is too much.Kindly help me to shot out this and get me back my money.

Myself, shailesh kumar gupta, holding reliance net connect number : [protected], had requested to de-activate my data account on 19th september 2015, and submitted all required documents for terminating the connection. Then i had recieved a SMS on my registered mobile number, stating that service request no. is[protected], and been said that request will be resolved in the next 15 days, and the dongle was de-activated on the same day. However on 11th november i had recieved a mail stating that Rs. 716.28 is due for payment. On 22nd November, while checking my mail i read the same and complained to Reliance customer care about the same. The request no. was[protected] for de-activating again and request no.[protected] for clearing the balance which i have not used. I am recieving numerous calls from the customer care insisting me to pay the said balance amount. I request you to kindly look into this matter as i am not ready to pay for which i havent used and as it was a fault from company to re-activate my services without my permission and billing me for the same. screen shot of the company sms attached.

I had chosen a combo plan of Rs. 649 for which I paid Rs.1550 in advance to a person named Abhishek working at Reliance communications ltd, 3rd floor, Mansarovar complex, hoshangabad road, bhopal, MADHYA PRADESH, pin-462024 on 14/11/2014 . I told him i required a broadband connection urgently for some very important work and He promised me that my connection would be established within 2-3 days. weeks passed by but no connection was done, neither of telephone nor broadband.I also went to reliance broadband office in mansarovar, mp nagar, Bhopal but after waiting for one hour daily I was told my connection will be installed the next day. But nobody came to my place to set up the connection. Your office authorities never responded to my calls.They didn't even receive the calls and by chance when they did i always got the reply we will contact you shortly I suffered a great loss in my work due to this and you also wasted a lot of my valuable time. I have sent emails regarding refund earlier but except automatic replys and a call which said " we will contact you shortly" i got nothing. How long is this time period"shortly" ? I applied for refund in November 2014 and till today i didn't received any form of refund. So I want my money to be refunded. I already got broadband connection from another company, so don't ask me whether i still want a reliance connection or not.i just want my money back. Details- 1.CAF no:[protected] 2.Subscriber ID/s :\n 1) POTS-[protected]\n 2) DIA[protected] .Services Opted:Landline and Broadband 8.RatePlan:WCCI649T and WCCI649T

My mobile no is [protected].I port from aircel service to reliance cdma service.on 19/09/2015 i get a message from reliance that u get 6 month unlimited rel to rel local/std call .as per condition that u have to recharge minimum from 50 rs.i done the recharge, but after 2-3 months my free service is closed, and deduct balance app.rs50.

My number is not working from last 48 hrs...no tower is there and no possibility of incoming and outgoing calls...i am blind without this number and no sorts of communication is available from the company

Balance deducted rs. 100 and above two times first on 11.12.2015 and 13.12.2015 why it is deducted explain and refund immediately. no is [protected]

My prepaid number [protected] got blocked without any prior intimation. This number i am using from past 8 years (approx). it has balance of more than 250 rs. Request you to unblock the number as soon as possible. Moreover their is no way to contact customer care to resolve this issue. [protected] Anurag Bhatnagar

I am belongs to reliance both post paid and prepaid costmoure post paid no- [protected] prepaid no is [protected] some times avalable network but maxmium time network is unavalable with my mob no but in preapaid no is no any network from last two days .i have connected with customere care then he suggested me to lunch a complain with the prepaid no now no positive responce till now.

My reliance broadband connection User ID[protected] is not working since last 9 days i complained 7 times on their toll free number but i saw no response. I contacted the billing office in kanpur so he gave a number of head office in kanpur. When i called their he spoke in very rude and manner less way. And abused as much as he could..and said "when u call the toll free number tell them to give us salaries we are not mukesh ambani's servants...no one is responsible for this...we didn't advise u for using reliance..." So pls this is my suggestion not to use reliance as it's a cheap network

Having net pack activated on my number [protected] still rcom debited 245 from my account.. Complaint lodged with rcom cc 2 times but no response.. Alternate number [protected]

My mobile no: [protected], port in Reliance verification was negative ofter that again submitted my documents to maredpally Reliance store, Secundrabad. After 10days Again Raise Complaint requisition But no Result it'[s take 2 months only service was given only 3 days/ 4days After that outgoing service blocked after that income also blocked Wast of service pls resolve

R/sir, I was having a balance of Rs60 approx yesterday night, while checking the balance today morning it is showing approx Rs 15, but no customer care authority is going to clarify the deduction of balance.

[protected] phone number dispensed why ? Please activate the same and reply on my an other phone number [protected] prabha ram from sarkaghat Distt.mandi h.p.

Hi I have recharged my no [protected] with 247rs on 27 nov 2015 and in this pack as per reliance gsm in this pack u gave 1gb 3g with ul facebook and ul whatsapp and 100 rs promo talktime. But i only got 1gb 3G internet and didn't get 100 rs promo talktime i complain to ur cce 3 time the last time i called the cce says that u only complain once and now i cant do anything u wont get ur talk time. So i request you to please give my 100rs talktime asps. thanking you Manoj [protected]

My no. is [protected] and my sim card validity is expired on 12.12.2015. Kindly suggest measures to extend my sim validity. ASAP

I subscribed to Reliance Broadband considering the fact that being a private organisation and a brand name like Reliance, the quality of service will be good compared to any other organisation but have been regretting this decision. The connectivity of broadband is very poor and rarely my internet gets connected and when it does the speed is so poor that opening google search page seems to be a challenge. I have subscribed to a 4Mbps plan but it feels as if like a 512Kbps connectivity. I have also raised multiple complaints from last 1.5 months and the only answer i get is it will be resolved in a week or so but the service requests are closed without a consent from our end. Such a poor quality of service was never expected from Reliance. They seem to be no better than BSNL guys.

Dear sir all over Bihar Reliance Smart Gsm service is stop ..kindly other option for your Gsm smart Reliance user.My mobile no is not working . Regards Sanjeev Mourya contact no.[protected]

Copy of last complain :- Reliance is deducting amount of Rs.5 or 3 per day on account of VAS Services. I checked through reliance Instacare app and saw that i am not subscribed to any VAS service. Deduction details are as follows:- 21-Nov VAS Handygo GSM 5.00 24-Nov VAS Eros GSM 5.00 26-Nov VAS Techzone GSM 5.00 26-Nov VAS Eros GSM 3.00 27-Nov VAS Eros GSM 3.00 28-Nov VAS TechRWCNKVed GSM 0.50 29-Nov VAS TechRWCNKVed GSM 0.50 30-Nov VAS shemaroostream GSM 5.00 30-Nov VAS shemaroostream GSM 5.00 01-Dec VAS Eros GSM 3.00 01-Dec VAS 1.00 This is happening 3rd time that i have complained. They reply, but they never have permanent solution for this. They refunded me some money - for last 3-4 transaction but not all the money. Even after this they are deducting on account of VAS- 04-12: 5.00 07-12: 5.00 8-12:3.00 12-12: 0.50 Please refund all my money deducted for VAS services.(Which have not been refunded )

Respected Sir I port my Uninor No.([protected]) in Reliece GSM . dated on[protected], my Uninor No. has deactivate but Reliance No. not activate till now. I have received a message Processed Shortly from reliance No.52811. Thanks with regards Md Abubakar [protected]

I Have already registered a complaint for similar matter and I got response from the customer service team and the matter was resolved for that time, but again same thing happened and in past four days Rs21.50 has been deducted from my main balance for various VAS .I Never applied for these VAS. Apart from the refund i need one time solution for this balance deduction in every week.I will give the details of the various deduction from balance for these unwanted VAS. 08/12/2015- Rs 3 Charged for VAS ErosGSM 09/12/2015-Rs 5 Charged for VAS Handygo GSM 09/12/2015-Rs 0.50 Charged for VAS TechRWCNKVed 09/12/2-015-Rs 5 Charged for VAS TechZone VP 11/12/2015-Rs 3 Charged for VAS Eros GSM 12/12/2015-Rs 5 Charged for VAS TechZone VP