Reliance Communications Complaints & Reviews

I am a prepay customer...I have been charged @Rs.3.00 for VAS every week for last 4 weeks...I have verified at 155223 just now that I have not taken any VAS ...Reliance Communications may please be directed to refund all amounts debited to my account and stop this irregular activity at once. Gautam Bose

I had done my number [protected] MNP and plan 251/- was started on last week of August 2015. But the plan got closed automatically on December 4, 2015. Balance deduction is going on. It is not possible to talk to the customer care executive. Please look into the matter and do the needful at its earliest.

I had purchased a wipod in May 2015 from an agent of Reliance communication (Name: Vishal, contact details:+91-[protected]). On the day of purchase of the Reliance wipod the invoice was not provided to me. With respect to the same thing I kept taking follow up of the same but I didn’t receive any support from your offices or the agent. Neither did I get the invoice nor did the office or customer care help in this. This stands out as the first negligence from Reliance Communications. Apart from this the major issue is the same wipod stopped working on 24th August, 2015 and I approached the Reliance communications office (located near Marigold adlabs, Kalyaninagar). But they did not accept it instead asked me to search the guy (Vishal) to get the invoice after which they can accept it for servicing (The wipod is under the guarantee period, your database would be definitely having the details of purchase). However, the ridiculous part is that the office tried to show they do not have hold over the invoice and the customer has to search for the agent to get the invoice!! I couldn’t get to talk to that agent as everytime I went there nobody gave me any information regarding him (extremely poor way of dealing with your customers). Since this didn’t work out I called up Mr.Rajiv Gupta and Mr Sadiq (posted at Reliance Marigold premises), manager and supervisor respectively of Vishal. After that I tried contacting Vishal and he said he would give the invoice to me in next couple of days or so but I’m not surprised to say that he didn’t pick up the call after that ever (Looks like a strategic way of creating a sale with no future maintenance responsibility from the network provider after getting the payments!! And very confidently carried out to fool customer (Ofcourse, atleast now I’ll have to take it in this way) Finally, I decided to visit one of the Reliance Wipod store to enquire whether my device could be repaired/replaced, however the lady sitting on the counter asked me for the invoice, when I told her that I bought the device from an agent who didn’t give me an invoice, she replied that agents often sold wipods without giving invoices (similar cases have been reported by customers regarding the wipod issues and harassment by the company- it can be reviewed on the internet, if you want!). After giving such pathetic customer service, Reliance Communications generated a bill of Rs 1002, for a usage of merely 6-7 days after which the device stopped working. If Reliance communications would have provided the service on time I could have utilized the service in a full-fledged manner and would have happily paid the amount. Now Reliance is threatening me with a false E Notice to pay the bill of Rs 1002, which I do not think is justified after poor services from them. I would like them to either replace my device which is still under warranty or stop sending E Notice after providing extremely poor service.

I am a reliance postpaid customer and my post paid no is [protected]. during November I received a message from reliance saying that I subscribed for Kamal hassan tip. immediately I contacted their 198 customers care n they asked me whether I send any message to activate it but I never send any message from my phone (am not mad enough to subscribe for these kind of nuisance ) then the guy to whom I spoke assured that no money will be charged for this and activated dnd for me. Then from coming day onwards I started to receive messages from them that I subscribed for various tips like mohanlal, health, fashion and so on. After one week dnd got activated and stopped receiving these nuisance messages. Surprisingly for the next month bill they charged rs 67 towards premium message charges. Immediately I contacted 198 customer care and they said billing was correct but booked a complaint. With in one hour I received a call from a lady she also said that billing is correct I clearly explained what really happened but she seems saying same thing. Then she asked me to contact same 198 if I have more queries.. Again contacted 198 but in vain. Since I don't have much time to approach consumer court I settled the bill n give application to port to state run BSNL.. Very poor service and worst customer support..

Dear sir I m a reliance consumer. my no is [protected]. i have recharged my phone today on[protected] @8:45 am of Rs 30 & 41. But i have not received any benefits of Rs 30, means i do not get the balance. I got the message of successfully recharged but do not get the benefit of it. please do something Details Name- Ram singh contact person-[protected]

Hi, My reliance number [protected] has been blocked. Am not using it from last year June. However I wanted it active for some personal reasons and it is very urgent. Please activate this number. [protected] You can contact me on [protected]. Thanks, Swetha A

I've raised a complaint on this no.[protected]. This complaint was closed as benefits offered to me. But no benefits offered to me in actual. 225 rs recharge Benefits is 1 gb 3g data but this data is not offered to me you may also see my data balance. This kind of service is threatening us to recharge again and cause to search for a good network provider. Even in retail outlets they can't helping and advised us to check at 198. But 198 is not working at all to get call connected.

Dear sir, Myself Ipsita Mangaraj from Bhubaneswar, Odisha, want to state that I am using a reliance sim ([protected]) . I got a message today morning that my services will be discontinued wef tomorrow i.e. 12.12.20105 as some up-gradation is going to take place in our city. I have got at about 1500mb and some balance present in this number right now. The customer care executives are saying that even if I will recharge with Rs.11 today my sim will be converted to 4G but all my data and balance will be lost after this up-gradation and it will not be carry forwarded. Sir, I just want to ask that, is this justified ?? Due to this up-gradation why will we have to bear this kind of loss?? Why the data and the balance will not be carry forwarded?? I am a regular user of Reliance. But I am really sorry to say that I am incurring heavy loss which I cannot afford often. If this will go on then I will be bound to loose faith in Reliance which i never want. Hoping for your positive action sir. Thanx & Regards, Ipsita Mangaraj .

While I am searching for new internet connection in my area, one of reliance agent name (Vishal) called me and said about Rs. 1299/- unlimited plan of reliance Wi-Pod service. Then he came on 6th Dec. 15 and give two Wi-Pod dongle of Rs. 2500/- each. Here Vishal cheated first by taking 2500/-, where as its cost is only Rs.[protected]. Now, he said it will be activated with in 4hrs. but after waiting a long it was activated on 15th Dec. 2015. Vishal Details: MAULI COMMUNICATION Shop No. 23, White House Society, Airport Road, Yerwada, Pune-411006 Mob: [protected] On the same day after activation, I tried to access internet but, my bad!! Google open after 5 mins. You can imagine the speed now. Then, I called reliance customer care and explain them about my issue. But they said only one line 'Our system is updated, please call after some time'. I even call them in every 1hr. interval, still they repeat same line. Even their senior also. I logged mail to anil.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com, and [protected]@relianceada.com . But they did not resolved my issue yet, they even not replied. I feed-up this service, I want my money refund. My Details, Name: Amiya Dash My Device no. - [protected] and +1(Not remember) Eamil id: [protected]@gmail.com Balewadi, Pune-411045

Dear sir... I used reliance no [protected] last one year.. . My credit limit is 2000 only... But March april 2015 bill amount was 3500 something... I asked many time wavering... The are not response... The next month my connection was discount... That month also they billed... Coimbatore call center girls called me we are giving wavering... So After that i paid. Rs-1500+500+1000 =3000... But they are forced to pay 852 Balance... Now all are cheated me... Please solve my problems... Thank Q... My contact no [protected]... KARTHIKEYAN...

Below are the details of the connection which is in pending status. As per your application your details are as below. 1.CAF no:[protected] 2.Subscriber ID/s :n 1) POTS-[protected]n 2) DIA[protected] 3.Name(Customer Name):MR BHARAT LUTHRA 4.Address(Customer Address)B-79 JANGPURA-B BHOGAL NEW DELHI 5.Alternate Contact No:[protected] 6.e-mailID:luthrabharat79.[protected]@gmail.com 7.Services Opted:Landline and Broadband 8.RatePlan:WCCI749T and WCCI749T Its a very disappointing experience with reliance. The sales person Mayank gupta committed that it will be installed by saturday 5th Dec 2015 and its already 11th dec 2015 now. Now whenever I call him, first of all he doesn't pick my calls and this is the only person who used to call me thrice a day before making the payment to convince me for taking the services. With such a bad experience I decided not to install the services of reliance broadband. I even sent an email to the customer care of relaince and applette officer as well. But seems there is no proper email handelling there. Tried customer care number several times on which they ask me to wait fr their call which I have not recieved yet. I have paid through a cheque of Inr 1, 765 and so I want my refund. Looking forward for a resolution. Regards, Bharat luthra [protected]

Dear Sir, I have to say that i have just seen that my balance was of Rs. 92. But now it is only Rs. 3. One message come to me that BN service is activated. I don't know what it is. I have just did only recharge of 100 mb 3g data from 9 store. Please refund my balance it is much important for me. Please please Mobile number:- [protected] Id holder for sim:- Krishan Pal Singh Name:- Rahul Singh Location:- Dadri, Greater Noida. Thanks Rahul Singh

Dear Team What is the process of PF With Draw & Full & Final . Plz provide the Form Name Sanjay Saxena Email id [protected]@gmail.com Emp Code 27606947 Location RWSl Sawaroop Nagar Kanpur Mobile no [protected]

Hello Sir, My mobile number is [protected] and i have done recharge of Rs.88 but not getting proper benifit. Please provide suitable benifit.And also i am not able to call to reliance customer care why?Why reliance have been blocked my mobile number[protected]. My ID is:- 1189101 and i have told you about this problem but you did't solved my query.Please solve my problem either there are further ways in the market.If you can't solve problem i have to choose portability to idea. Please provide good benefit. Thanks.

Iam K. Shreeram. I purchased reliance wi-pod data-card on 21/11/15. It was activated on 23/11/15. My data plan was 40 GB 3g [protected]@999/month. But right from the activation time and till now Iam getting a very low data speed of less than 19kbps. Because of this low speed problem I was not able to use internet. Many times i contacted the reliance customer care but they are responding properly. But the bill amount of Rs.464 was generated on 5/12/15. Because of this low data speed problem i have consumed only 100mb data. Considering my less data usage due to very low data speed reliance must provide me wavier in the bill amount or cancel the bill if possible. And also they must resolve the low data speed problem as soon as possible and provide me high speed data. Details: Name: K. Shreeram Reliance data-card number: [protected] My address: 92/13, 2nd main road, Selvaraj nagar, Thiruninravur, Chennai - 602024. Data plan: 40GB 3g [protected]@ Rs.999/month Date of purchase: 21/11/15 Email id : [protected]@gmail.com Contact number: [protected], [protected]

Hello sir, i forget my broadband wifi password so could you please reset my password. i put in my wifi correct password but it doesn't allow me to get in please help me thanks you.

Dear Sir/Madam, I am RAJESH KUMAR.Today I lost my reliance CDMA (Samsung handset) at somewhere. Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked it. Thanks Rajesh Kumar Mob: [protected]

my self mahendra shrimali from surat gujarat and i have choose reliance from mnp from idea...My mobile no is [protected] after activation of my mobile number i got call barring from yesterday night and when i asked customer care they told me your verification was failed...I shocked no body come to home for verification till today ... And i also got call before few days from a person for that he coming for verification...But he did not come till today...Ask person who was that fellow doing non sense on his job... What the service you giving to your post paid custumers... This type of out going call baring hampers my life ...For what i have choose post paid since 15 years i am using post paid but it is the first company that doing this type of things... Kindly provide why verification failed... My family always at home 24 x 7 365 days... And if any body come in my society we do have entry record for the person with no and name and for which purpose and whom he come to meet...I have checked my log book no body come for verification from reliance from last 10 days ... Kindly look in to matter and do needful for me mahendra shrimali b/2/202 swastik complex old kosad road near marutidham society amroli surat gujarat 394107 email: [protected]@yahoo.Com mb [protected]

Hi, i am getting deduction from my talktime for some kind of value added services every day which i am not sure about, i tried to call the customer service but they dont do anything. please i want the refund for all my deduction since i have got this number . its more then Rs.200. My number is [protected]. Kunal Katyal

I had recharged STV 79 on my phone.The benefit of STV 79 (loc rel to rel night 11 to 6 unlimited free and loc rel to std rel 350 mint) has not been given.I had already complained this problem.but the issue has not been resolved by reliance...