Reliance Communications Complaints & Reviews

Dear Sir, I purchased a new sim of reliance gsm 12 dec 2015 and the no. got activate on 14dec 2015 so i call reliance customer care for 3g data best offer the reliance customer care executive suggest me to recharge of 89rs in 89rs i got the benefit of 1gb 3g data for 28days so i recharge my reliance no with 89rs but after half an hour my reliance account not credit with 1gb 3g data so i called the customer care again reliance customer care executive told me that 'We raised the complaint and your request will be resolved in the next 2 days' but till now my issue is not resolved i contact reliance customer care many times but all the times they raise my complaint and tell me for wait 2 days. So tell me sir did i did something wrong to purchase reliance gsm sim card. Service Request No.[protected] Service Request No.[protected] My Reliance Gsm Prepaid no is. [protected] Thanks & Regards Abhishek

I had recharged my number with Rs 95(7 days ago). As per my offer i have to get 1 gb.. but i got only 500mb. So i complained about it to customer care and they told me that it will be resolved in next 48 hrs. but it does nt happen. i again tried to call customer care but it never connected after giving my comlaint. Here is my complaint no.[protected] after 4-5 days they sending message that "thank you for contacting reliance customer care, your problem has resolved, benefit credited to your account". BUT I WONT GET ANYTHING..such a FRAUD NETWORK.. going to PORT MY NUMBER.!

Sir Maine 65 ka data pack net recharge kiya to usme response na and PR do bar kiya for 15 ka data pack kiya vo ho gya bad m 65 me dono ho bye mera balance bhi kat gya kripaya use refund kre air koi ek pack activate kre ye apke late feed back k karan hua h mera no [protected] he

Sir my name is vanshaj khare My mobile no is [protected] I have port from bsnl prepaid to reliance I was given reliance new sim and told it will take 6 to 7 day and then insert new sim when u recive msg But is been 12 day and nothing is done pls kindly look to this sir

This is the Enquiry and Complaint Mail that i have send the Concern Reliance Telecom Gujarat Region Concern Department But They not answered and Customer care is not ready to help me out. From: p.[protected]@adityabirla.com To: "RCOMAppellateAuthority.GJ " Cc: [protected]@gmail.com Date: Thu, 10 Dec 2015 07:00:48 +0530 (IST) Subject: Complaint against Balance Deduction & Wrost Response from Customer Care. Dear Mr. Sudhir Bahaduri, MySelf Prashant Srivastava Contacting you by mail because of some genuine reson. So I request you to please look into the matter carefully. As I believe RIM is the best telecom Company in india ofcourse so i Purchased a New Sim Card Card CDMA No. [protected] from Relience Store Veraval Gujarat on 26/11/2015 in 50 Rupees. In that i got 45 Rupees Main Balance and 250 MB Internet Balance. Suddenly on 01/12/2015 I came to know that My Main Balance is 0.06 Paise Only While My Internet Balance was on that time 5.17 MB. Till date If You Will Check My Internet balance is 1.34 MB is remaining in 250 MB which I Got on New Sim Purchase. So As Per My Information This Should not happen. So I Registered Complaint Two Times In Relience Customer Care for the issue. Complaint No. are As[protected] on 1/12/2015 and[protected] on 4/12/2015. they Assured me that Your Refund Amount will be back on respectively 48 and 24 Hours. so I just waited for the amount now i called customer care today they told me that your refund will not be back and complaint has also closed, and reason they are not properly explaning. I am wondering that How it is happening, the peoples who are assest the RIM Customer, has no Proper information and they are making fool to customers and Ofcourse RIM too. It is not my mistake that you are not properly maintaining your records. if the problem in your portal then change/modified the System. I Just want that Please look into the matter seriously and refund My balance totally Immediately as I am elgible for the refund. If You will not do so reply me in written with reason and i will go into Forums As i have all the proofs of matters ie Messages, Call Records and Your Complaints references. So Please Co-Operate and Solve the issue earliest. Thanks & Regards, Prashant Srivastava Veraval-362266 Mob:[protected]

Sir, I have done recharge on my no. [protected] after seeing offer just before the recharge of Rs 275 which has offer of 1GB extra data balance on my no. after 2GB but not received as 4 days gone. I have contacted customer care they said send me mail with screenshot of offer after that I will look into the matter why you not received the extra 1GB data balance. Sir I have send mail so many times to customer care with full details of issues and screenshot but no response of my mail up to now. I am sending screenshots of offer and mail too you also. Please resolve my issues as soon as possible.

[protected] on 29/11/15 i got a msg "Get Free Incoming Roaming+All outgoing calls @40p/min on recharge of Rs.53 and get Rs 53 Talktime.Validity 28days. " i have recharged no talktime i got. again 13/12/15 reduced 30 without activate any service and now i have 400 msg every minute 5 rs being reduce . I have been trying to contact customer care to find out deduction but the call has gotten disconnected midway at least 14 to 19 times.

Miscommitment of installation Below are the details of the connection which is in pending status. As per your application your details are as below. 1.CAF no:[protected] 2.Subscriber ID/s :n 1) POTS-[protected]n 2) DIA[protected].Name(Customer Name):MR BHARAT LUTHRA 4.Address(Customer Address)B-79 JANGPURA-B BHOGAL NEW DELHI 5.Alternate Contact No:[protected] 6.e-mailID:luthrabharat79.[protected]@gmail.com 7.Services Opted:Landline and Broadband 8.RatePlan:WCCI749T and WCCI749T Its a very disappointing experience with reliance. The sales person Mayank gupta committed that it will be installed by saturday 5th Dec 2015 and its already 11th dec 2015 now. Now whenever I call him, first of all he doesn't pick my calls and this is the only person who used to call me thrice a day before making the payment to convince me for taking the services. With such a bad experience I decided not to install the services of reliance broadband. I even sent an email to the customer care of relaince and applette officer as well. But seems there is no proper email handelling there. Tried customer care number several times on which they ask me to wait fr their call which I have not recieved yet. I have paid through a cheque of Inr 1, 765 and so I want my refund. This is the second time I am posting a complaint here as I did not recieve any call from your end to resolve this issue. Regards, Bharat luthra [protected]

I use relaince cdma connection in pune area. From 12-Dec-2015 I am facing a problem of call drop while calling and talking but the network access shows on full strength. I am using CDMA service from last 3 to 4 years. If this problem remain same then; I am thinking to move to other operator. Please solve the problem as soon as possible My no is - [protected] Regards Amit V

As on 14.12.2015 at around 6 30 pm my Reliance GSM number [protected] had balance of around Rs. 290 and 3G data balance of around 500 MB. I did not use 3G data nor did I make any call or activate any VAS on my number. On 15.12.2015 while trying to make a call I was shocked to see that my main balance and data balance is reduced to 0. I did not receive any message for this deduction either. I have been trying to contact customer care to find out how the balance got deducted without using any service but the call has gotten disconnected midway at least 5-7 times. I have not received any call back nor am I able to contact customer care executive anymore even after trying at least 10 times. I wish to know how my balance got deducted without any usage and you are requested to reverse the deduction as soon as possible. Chetna Singh Reliance GSM [protected]

Hi, i registered for the disconnection of my net plan on the dongle no.- [protected] 1.5 months before. The customer care team said my services were disconnected. But still i'm receiving the bill. I cant tell here, what i want to say. but the last option is to go for CONSUMER FORUM only.

Very cheap service ..i am having wi-pod data card number [protected].speed is very low in the range of bps and kbps even i am living in the main city area. they provide worthless service, useless cust care service ..

Dear sir, relince gsm service very poor nothing communication & data netwok apprex 4 to 5 days before. why we are face big problem please solve it.

My name is meena kumari. relaince tower is erected in my land, which is located in Pisawa, Aligarh, uttarpradesh from 2001. i have recieved rent regularlu till july 2014. after that i have not recieved any amount. there representative in aligarh informed me till now that i will get in december. but now he is not even responding. my contact no is [protected]

Relainece has taken my plot on rent for tower in pisawa aligarh, uttarpradesh. From past 16 months i have not recieved any payment from them . We have contract with them till 2020. They are not releasing our money. I am a widow. I need money for my livelihood. I dont have any other source. My name is meena kumari

My name is Tapas Pal.My reliance gsm contact no is [protected], using almost 5 years having validity upto 2018.On 11/12/2015 at10:57 pm i get message that service will discontinue from 12/12/2015 due to 2G to 3G upgradation. Since then there is no network to call or message. Now i am helpless. I want to retain my no. help me. [protected]@gmail.com

When i try to make call its show emergency call only. I have been 100times contact to customer care to solved this essu.But they can't. I know 2g service is shutdown.So that i have used 3g handset Samsung galaxy.I have been tried all possible fix like Manuel search, at 3g area, 3g recharged etc.. My mobile number [protected].My other number work fine.infact it's work in 2g hangset.please solve this problem.Thank u..

My no. is [protected] and my sim card validity has been expired on 04.12.2015. Kindly suggest measures to extend my sim validity. Thank you

My name is Amar, contact no. [protected] . I am using reliance gsm sim card only because its cheap i had got a data pack on 12th of december and at 12 of night i checked my data it showed 2.81 mb is remaining so i turned off data and went to sleep but in morning i checked my balance it showed 214 while it was 398 in night i contacted ur coustomer care and they took a complain and told i will get a refund within 24 hours so yesterday i got messege that i won't be given refund because my data is used more than the data packs limit and they said my data pack was ove at 9:58 pm on 12th of decemember but around 11:50 i checked my data it showed i had 2.81 mb left then how could u messege me my data packs remaining balance is 2.81 mb ? Whil ur coustomer care said my data pack was over at 9:58 my complain number is ' SR[protected] ' i have attached picture which shows i got messege from u that my data pack isn't over at 12 am

Sir, It is my 3rd request you that my home mobile number is [protected] name Sumit. I always seen that some one calling outgoing calls from my this number and some one tells this number incoming calls up to 85 min. I totally upset. you are requested to that please provided 3 or 1 month outgoing and incoming calls this number ([protected]) on my Mail id :- [protected]@gmail.com If any charge you may pleased deducted from my mobile number [protected]. Its very urgent its my life question. please see this matter immediately and if any query don't call my number please mail my mail id [protected]@gmail.com. Thank you