Reliance Communications Complaints & Reviews

In our Reliance network is very down when I make a call these time phone is not connected in a single time when I trying 15 to 20 time's continuously after that phone is connect. So, I get facing lots of problems. even any person try to call me the phone is connected 40 to 50 time's continuously after trying. Every time their listen that " the number you have dial is not reachable right now please call after some time". So, I want to know that how many time's after any person can call me. I was a raised a complain to RTL appellate authority on 17Aug15 16:45:40 P.M. But till now there not solve this problem and any response. Please do the needful as soon as possible.

Sir, I am a customer of Reliance Comunication . My mob no is [protected]. My account debited RS 400 for international call. But I never call any ISD no. Plese resolve it. Thanking You Md.Bakibillah Mondal

I activated 3G Unlimited plan on my number for 28days It was all running well, But from last 3days I am Not getting 3G speed, I tried contacting customer care many times but thet didn't listen the issue and always disconnect the call every time I call them. So I want them to solve my problem or refund my full amount ASAP. Here is the link of speedtest http://www.speedtest.net/my-result/a/[protected]

My reliance no is [protected]. On sep 1 i recharged with rs 175 which should give unlimited 2g data for 28days but even after successful activation my validity expired in 1 day and all my data was lost. I want my 2g unlimited data as soon as possible. I am also attaching the proof of recharge and its successfull activation message.

My Reliance Mobile No is - [protected] alternative no is :[protected].I am also the same issue i.e. balance deduction at regular basis for some VAS service, I've also faced this issue so many times before but that time balance deduction was very low below 10 which does make me surprised and also was not frequent but this time this was so long and crossed INR 72+ and was very frequent. As recently I've deactivated my DND to receive some important MSG on 3 August and since then my balance start deducting and this process repeated day-by-day and sometimes twice a day when I called to customer care to report this issue they said that "Sorry sir but as there is a technical issue going here so we can't help you" and this deduction process going as well. After few days I was finally able to discuss this issue with a customer care executive and he totally refused me to help me and after 40 -45 minutes long and pathetic discuss with him and then after I was able to log a case for this bug,[protected] is my case number which I've registered in Reliance. I've also full recording of that conversation. After two days I got a message from Reliance and that was just to say that your case has been processed, please provide your feedback. But there was no refund neither any details why they have detect my balance. I need my balance to be refund and also some compensation for my losses. I hope there will be some positive response or any further steps which I need to take place as this is a very frequent issue which so many users already faced and others like are continuously facing there must be some strict and serious action need to took against the people who are responsible for this issue.

My name is Raunaq singh, I live is sector 35D chandigarh, I opted for 1298 truly Unlimited 3g plan on my prepaid no [protected] I was receiving good speed but now from last 2 days I am receiving only 25 KBps of max download speed. fix these issue or return my money. I am not going to give 3-4 days for fixing my issue from my 30 days plan this is ridiculous. I will file case with comsumer court in sec 36 chandigarh if the issue is not taken care of. *I am using iphone 5s(automatic setting so no issue there) *I cleared all the cache *I restarted my phone multiple time *I even tried using my sim in other android phone speed was still the same in other phones aswell *I even tried a dongle, download speed was still no more than 25 KBps. *I am receiving full signal strength still I have tried using my 3g in other sectors still the same slow download and browsing speed.

Reliance deducted unnecessarily from my account, rs 134 without any intimation and withou any activation of VAS . this amount deducted was the whole amount of balance left at that time. there is no option for me to contact customer care as that option is not avaliable in both 198 & *333, (atleast for me).

Helllo i am shubham gupta from gwalior. i live in mumbai (chembur). reliance is very fake company. some days automatic cut my balance and continue i compliant to customer care but no refund money and no close my service. aaj[protected] ko bhi mere mobile me service activated h roj balance cut ho raha h mene DND service bhi activated ki h par kuch nahi hota h. plz refund my balance and help me. shubham [protected] mumbai

I am senior citizen aged 66 yrs old and facing problem of excess deduction of call or without call from my main balance. 1. I had paid Rs. 28 on 12/08/15 (12:04pm) & 6/9/15 (19:51pm) for availing benefit of 1.2 for 26 days but calls are deducted at abnormal rate & excess amount of Rs. 64.91 has been deducted from my balance, which is highly objectionable and same may kindly be given back as well as implement of plan Rs. 28 (for 26 days) of CDMA mobile no. [protected] from 12/08/15 to 6/09/15 and 7/09/15 to 2/10/15 2. Secondly it is observed that I have made local calls at 12:21pm on 07/09/15 and at that time balance for Rs. 183.23 at 12:22pm on 7/09/15 and afterwards no call was made by me. But it is surprised to see balance of Rs. 180.53 at 6:39pm on 7/09/15. It is not understood how Rs. 2.70 is reduced from my balance You are requested to kindly look into this matter personally and do the needful early, failing which case will be taken up to consumer court at your cost, which may kindly be noted carefully. Internet café charges – Rs. 50 may kindly be given in my balance at once. If you are not able to solve my problem, then I will port. Thanks, Rajkumar Shahani, ([protected])

Sir, my number is [protected]. Even after repeated complaints my balance is still getting deducted. Every time I make a complaint my balance gets refunded with the message that the service has been deactivated and there will be no further deductions. But from very next day again my balance starts getting deducted regularly. Kindly refund me my balance and look that no further deductions are made. Or else I have to move to the consumer forum with all the proofs of deductions if any further deductions are made

Hello, I am using the Reliance GSM number-[protected] for the past 5 years. Recently my mobile phone balance is being deducted by Rs. 3 every 3 days in the name of VAS USSD services. I did not activate any such service. I don't know why this type of illegal deduction continuously going on with valuable customers.Kindly stop this deduction in the name of VAS USSD services & return my money.Now this is enough .

Dear sir / madam, I had purchased Netconnect+ Datacrard from Reliance Communications (KOREGAON PARK PUNE BRANCH ) on 1.5 YEAR BACK but Net connect+ Data crard is damaged not repair my data card no is [protected] with a warranty for one year. i am going to reliance stores new data card buy same no but he was told me you give new no blank data card is not available buy online rcom site i am order online data card but he was told me this is not blank data card you give other no but i have data card no is [protected] i am facing much problem Nobody is taking the responsibility of the blank data card availability i am contact also Reliance customer care no but he was suggested me you go to Reliance store I want the problem to be solved at the earliest. Request you to do the need fully Please Arrange New Data card With my Data card no [protected]. Thanks & Regards Bhagyachandra mob no . [protected]

The receiver of telephone instrument provided is not working.Communication can be done only through speaker.The complaint was lodged on 04/09/2015 for repairs / replacement of phone instrument on priorty.It was assured that the complaint is taken on priorty & will be resolved shortly. Today on 08/09/2015 when I contacted the customer care of Reliance co I am told that Material is not available. My said post paid connection is of approx annual billing of Rs.11000/-and on phone call it is said that I am a priorty customer. Shocking that the priorty customer gets such unimportant care.What will be treatment of normal customer. Will any body in company take care to attend my complaint.

Hi,

My reliance pro3 no:[protected], i was promised at least 5 - 6 mbps speed out of 14. 7 mbps speed. I have used for few months, paid the bills and called for disconnection because speed is not at all reaching 100kbps, i have mailed and complained many times which resulted to me with some troubleshooting like cleaning tmp, junk etc. Which never helped for increasing the speed.
So called for disconnection of the service at that time one of representative promised me not to for disconnection and offered 2 months of free of 1gb data with high speed (Post usage data will be charged - he didn't tell this) , after 2 months if i'm not satisfied i can call again for disconnection.

Attached screen shots show false promise of the service and the pathetic and unacceptable speed of pro3.


After 2 months i have called and told to disconnect and one of a representative has told ok and i disconnected the call.

Now i'm getting continuous calls to pay the bill around 3k (Including late fees / taxes / two months rental etc) . This is surprising and i wondered, later came to know that i have utilized more data in the promised free 2 months period, where they have never communicated, while at the time of promise or at the time of disconnection. Suddenly they want me to pay the money. Isn't this sounds ridiculous ?


Regards
Srk
[protected]
Ranni. [protected]@gmail.com

Reliance 3G 1298 rs recharge is not truly unlimited i have done the recharge on 27th august and till yesterday i have downloaded around 10GB and from today ie 8th September speed is no more than 240 kbps ie 30 KB/ sec, still about 19 days left for the validity and no speed, reliance nowhere mentioned the speed of 3g valid till 10GB.Reliance is cheating customers by giving offers which they deny later on. 1298 recharge is listed on their website rcom.co.in in kolkata circle. [protected] .

My phone no. Is [protected]. I got a message from the company that recharge with 57 and u will get unlimited 2g data for i month.I checked that offer on *129# and recharged on same day that is 31/08/2015.I got only 1 mb data.When i complained on the customer care they said the offer was not valid for your phone. I got nothing out of my Rs.57.

Mr. M. Murali Krishna Karvy Computershare Private Limited Plot No. 17-24, Vittal Rao Nagar Madhapur Hyderabad 500 081 Dear Mr. Murali Krishna, Sub.: NON Refund of Allotment Money - Reliance Power I have applied for 225 shares of Reliance Power the details of which are given below for your ready reference. Subsequently no shares were allotted and the refund for the same is yet to be received by me. Name of the Applicant DILIP KUMAR AGARWAL HUF Address 6, BANGUR AVENUE, BLOCK – D, 5TH FLOOR, P.S. LAKE TOWN, KOLKATA, W.B. PIN – 700 055 Application No. 6192655 No. Of Shares 225 Amount Rs.25, 875/- Cheque No. 599035 Bank Name & Branch details LILUAH CO-OPERATIVE BANK LTD., LILUAH The above mentioned Demat account was closed after non allotment, the same was intimated to you on various occasions, I have called your good office several times and as per your instruction and intimations, have submitted the necessary documents as stated by you for the refund. I am yet to hear from your end and a considerable time has elapsed in between the allotment date and refund, I am losing considerable amount of interest on the money that is lying with you for no fault of mine. I hereby request you to send my refund directly to my bank account without any further delay along with accumulated interest @18% pa from the day the allotment procedure has been completed, failing which I will be compelled to take up the matter with the apex body. A detail of my bank account is given below for your immediate action. Name of the account holder D. K. AGARWAL HUF Bank name & Branch VIJAYA BANK, RABINDRA SARANI BRANCH Account No. SB 12921 RTGS details Address: P B NO 12313, 2-B, T C DUTTA STREET, RABINDRA SARANI, KOLKATA, WEST BENGAL, 700073 State: WEST BENGAL District: KOLKATA (Click here for all the branches of "VIJAYA BANK" in "KOLKATA" District) Branch: RABINDRA SARANI, KOLKATA Contact: IFSC Code: VIJB0007205 (used for RTGS, IMPS and NEFT transactions) MICR Code:[protected], VIJAYA BANK, RABINDRA SARANI, KOLKATA IFSC Code VIJB0007205 Thanking you, Sincerely yours, DILIP KUMAR AGARWAL [protected]@gmail.com [protected] c.c. : Investor Service, Reliance Power

Dear Sir/Madam, I am Chaitanya Vinnakota using Reliance Post paid Number [protected] from 2nd May 2007. At the time of taking connection, I was in CUG. In June 2009 I was migrated from CUG to SRP 200R Plan and deactivated all my previous packs which were applicable in CUG. But the problem is from June 2009 I was getting CUG Recurring charges Rs 50 for every month to till date. I spoke to customer care more than 50 times regarding this and I went to Reliance Outlet, I spoke to Reliance Appellete Authority and I have given the complaint on 30th Sep 2014 regarding excess billing of Rs 50(CUG Recurring Charges) and the complaint id is UCS47615953 and they have given request ID[protected] on 07/10/2014 and said it would be resolved within 5 days from the date of compliant registered. I asked my amount to refund or waiver which I have been paying from the last 6 years. They just given me Rs 150 as waiver and they didn't resolve this issue. I was very unsatisfied and vexed with the reliance that are still sending wrong billing details to my number. Recently I was migrated from SRP 200r plan to SRP 299 plan. But still I am getting CUG Recurring Charges every month in my bills. This was very poor service from Reliance. Recently I also went to the Reliance Store at Naaz Center, Guntur and I had given a written complaint, But No use. Still I am getting CUG Recurring Charges in my Bill. I request you to please take serious action on this and I request you to please refund my amount(Rs 50 * 6 Years) i.e, Rs 3600 amount from reliance or Please arrange waiver option to my number [protected]. This was very bad service from the reliance as I am using this mobile from May 2007. So I request you to please resolve this issue..Hope you understand my problem Thanks & Regards Chaitanya Vinnakota Mob [protected] [protected] Email:chaitanya.[protected]@gmail.com

Dear sir, Through this mail I would like to inform that I am regular using Relaince CDMA sim ([protected] ) but at random without informing customer this sim is teriminated although in that sim regular monthly recharges was done. This numbers is very important because this number is distributed everywhere as I am related to marketing field .Due to sudden stoppage of sim creates a lot of problem for me. Then through sitapur cluster head AJAY SINGH told me that he will reactivate the sim so for that I will buy a new post paid CDMA connection but later he will tell that he will not able to reactivate the sim. Then I was informed that lucknow distribution head BISWA SINGH told that he will tell that he will reactivate the sim free of cost but after few days he will again tell that he will not able to reactivate the sim so because of these reasons my number is terminated approx two months for which I have to suffer huge loss in business.Again any how the number is reactivated on 3 Aug 2015 for which i have to pay Rs 3520 which is illegal charge because it was my old number not a new number. Now I want to know through whose order my sim was terminated for which I have to pay Rs 3520 for reactivating the sim.Atlast I want to refund my money back which is wrongly charged through me This number {[protected]} is not a new selected number, though it was previous number which I was reactivating again This number was in regular use for past five years. So kindly resolve the problem as soon as possible & inform me -- Dear sir, this number is terminated reason for DSR category, not for non usage of recharge. As i was previously working in sitapur communication (RELIANCE COMMUNICATION ) at that time DSR sim was provided to me but after leaving the company DSR facility was withdraw from my sim.As according to u if DSR facility was going on u have to withdraw DSR facility & not the sim facility, i[censored] have to terminate the sim u would have to inform me before regarding this but u haven't done this, but terminate the sim at random.But i[censored] have inform me ealier then i will port it into other company but without informing me, u have terminate the sim for which my number was not working for aaprox two months I have to bear huge loss in business. Thanks & Regards, Prankur Gupta [protected], [protected] [protected]@gmail.com

Hi Sir, i have been suffering from severe deficiency of services from reliance broadband services. i have not get services for what i m paying . my net connection has not been working from last seven days and i am making complaints but no body bother to work upon ... Please find my complaint numbers[protected] [protected] [protected]