Reliance Communications Complaints & Reviews

Customer Id:[protected] Address: A4 Wing, S3 Flat Fortune east, Kharadi, near reliance mart, Pune. My bill still coming up even after the disconnection of my Reliance broadband Wired Internet from 14 July 2014.I already paid the last bill on 11 July 2014 But they posted me a bill of 2800 Rs. So Please cancel my bill payments.

dear sir, i am using my no.[protected] on sunday 25.08 my 49 rs deducted as indiagames charges. as i didnot asked to do so. this thing happened 4 times with me. why reliance cheat us by unethical work. i was having 4 reliance no. i closed every no. as by this wrong customer policy. one of my no.[protected] i send 20 times message to port it but no respoce.now i threw it. i donot suggest people to go with reliance. krishna pandey [protected]

From last 45 days my customer care contact service is closed my balance deducted daily what m do for my balance really a very bad company and call never connect to ur executive before somendays suddenly my call connect so executive sailesh said this is helpline no he not answer my question and he disconnect my call this type executive show company original image bery bad service

I applied for a broadband connection in reliance and their agent told me that they will give me connection within 2 days but till now its 8 days but there is no response from their side.

People told me to go for airtel but i just made a mistake to beleive in rubbish services of reliance go for airtel broadband never for reliance


Nirmal jain
[protected]

As on 28/4/2014 sales representatives Mr. Nand Kishore Sharma(Mob No. [protected] & [protected]) and Mr. Moti Singh, of Reliance communication, visited in our office i.e. Ministry of Home Affairs, CRPF, New Delhi-18. Both of them briefed about their “Corporate Post Paid Plan” called as “RGSPECIAL_LEVEL3_99” for Ministry of Home Affairs employees and intimated benefits of plan in writing hence I had applied for MNP my IDEA mobile number [protected](being used by me) and Vodafone moblile number [protected](being used by my mother) into Reliance communication as on same day. (1) But offered plan on my mobile number [protected] not activated so far. (2) VAS/Internet charges being charged against my mobile number [protected] which is being used by my mother aged 62 years who even does not know the meaning of INTERNET. I have also requested to disconnect the facility of VAS/Internet on my mobile number [protected] and allow waiver which was wrongly charger by them but they did not do so. (3) Most of the time the SIGNALS/FREQUENCY remains unavailable and network shows "EMERGENCY CALLS ONLY". This situation becomes more worse while on roaming. In this connection I have requested to the Reliance communication at various times through e-mails, customer care and R-World but all in vain.(SR. no.[protected],[protected],[protected],[protected],[protected], [protected],[protected], [protected],[protected],[protected].

I am currently having the 500kbps combo plan. I asked the customer care to change my plan to 2mbps unlimited on 17th August 2014 I was told that the plan will change in 2 days which did not change in the given time So i patiently waited till 22nd August 2014 Than i called up customer care again on 23rd to know the status of the complaint on which the result was that the executive made some mistake, again request was taken again mistake made Finally on today a 3rd guy took the request & said it will be done in 24 hrs, How many times do i need to talk to these guys, also they take 15 minutes to answer We need some answers for this...

Dear Support Reliance Mobile compnay just now, how to make money, really very worst company not like TATA and Vodaphone, who are really good businessman and follow theirs system and human rights, Two months ago i have more charge 2000 rupees due to reliance customer care executives, again reliance charged 3900 rupees as already i have active data plan in july month. Cell : [protected]

Respected sir,
This is to inform you that we have no network from 2 days rel-cdma in our area. I rajiv sharma r/o 91-92 vipin garden dwarka more n delhi-110059 a spine injury patient you know that sir please do something for us. Wait for your quick action.

sir, i am using your postpaid service since last 8 years . i deposited my phone bill before due date and it has not been depositel till now by the customer executive named Mr.Pawan Lal from reliance web world, sector 17, kurukshetra (136118). my outgoing has been stopped by your company since last 5 days and no respective measures have been taken by the above named employee. he even misbehaved with me and was very rude when i asked him about my bill details. i would be thankful if you take some strict actions towards the employee. thanking you Kshitij Arora

I'm vijay bheemanathini, my contact number is [protected], Iam using reliance from 3 years, we didn't get any problem regarding Reliance Network from starting 2 years but from 1 year not getting reliance network in power cut timings(no Network in power cut timings). Iam from a small village and daily min 6 hours power cut is there in that time not getting reliance network totally.Me and my friends are given lot of complaints to Reliance Customer Care but till now we didn't get any response from reliance team and they are telling simply the problem is in resolving stage from 6 months. Village Address: Vilasagar(V), Bionpally(M), Karimnagar(D), 505524 Kindly take some action as soon as possible

Dear Sir, I m not received duplicate bill. So i m not satisfied on your Reliance staff. Reason that is i lot of Calls ( Customer care ) remember give me Duplicate bill. i m very Suffering for this problem But no response, No feedback on your Customer care Executive about my Reliance bill. Om dutt sharma My Reliance no. [protected], [protected], [protected]

Kindly note our complain. We have five reliance land line connection but its never working properly. All land line are getting dead minimum four to five time dead in a month and our business getting disturb and reliance technical team is visiting our office and within two three days all phone are getting again dead.

Here below land line no. And complain no.

[protected]
[protected]

1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]

Kindly do action on this complain and give me solution on urgent basis.

I had used the Reliance 3G dongle earlier with 10GB unlimited plan. It provided too slow Internet connection, I have submit complaint against the slow service with the Customer Care and Executive but not got any positive response, They people were kidding me. After some days I requested them to terminate my plan and number if you will not provide me good 3g services, then they people are accept and do the same. After 5 month I mean now they threatening me for release the payment, it about Rs 1310 -/ otherwise they will send me legal notice about the payment. I got call from this number [protected]. What should I do, I didn't fully used the 3g service then request for terminated then continue threatening. Thanks

i want to complaint about wrong deduction of balance against reliance company. reliance is the worst company i ever felt.. [protected] this is my mobile no. and today 24/08/2014 i recharged my account by 205 rs so that i get 225rs and my previous balance id 25 so that i had total 250rs in my account.. and during 3pm to 8pm main balance is suddenly reduced from 250rs to 0.00rs.. infact yesterday my data usage remaining is 30mb so that how it is possible to deduct this huge ammount. since i only use my whatsapp.. how this amount of data is deducted plzzzzz explain me in detail.. and your customer care servise is very worst in the whole india... i immediately want to talk their customer executive who will give me the best solution outher wise i will complained this issue to consumer forum email id ; bhupendrabaghel.[protected]@gmail.com want immidiate reply

Dear Sir,

Sub Reliance net connect No :No.[protected]
I used my reliance net connect for last one year, i always regulary pay my bills and finally i requested to reliance to cancel my request.

Without conside34r y cancellation request they are sending bills.The usage is zero. I pay bills with out usage also.

again so many request i made to reliace to cancel my net connect.but they dont.

iam attaching the copy of my mails.Finally i found the number of one reliace officer in cochin and i personally request him to cancel my net connect.He confirms that my net connect is cancelled even after his cancellation
also they sends bill to me.

finally they send one advocate letter send to my home and my father pays the bill(Rs.650) with out knowing me. As aim working away from my home.

sending advocate letter also disturb me and my family very badly.

So many times they call me to my DND registerd mobile and disturb me.

My request is pay back my money of rs.650.and written letter issued to me confirming the cancel of my net connection.

Please intervine this matter and take appropriate decision
[protected]
Please find the below requests i send to reliance...

Rgds,

babu varghese
[protected]

I went for a permanent disconnection of my number [protected] from RELIANCE subscriber in the previous month of July 2014. I was having a deposit of 1000 INR lying with the Reliance Communication It was told to me by the Reliance Web-world Executive that the same will be refunded to me after a week of number disconnection and final billing. But the same has not been refunded to me yet even after the final bill has arrived in the month of August 2014 and it shows that 1261 INR shall be refunded to me by Reliance Communication. There is a total amount balance of INR 1261 as per the latest bill no.[protected]Aug month bill) on my Relationship no.[protected] lying with the Reliance Communication which has still not been refunded to me, Pl, look into the matter and arrange for the refund amount to my account at earliest. Regards, Amit Singh [protected]

Hi Sir/Madam, I am long time Reliance mobile user. Writing this mail with huge disappointment that this company is not providing better service and not taking complaints. No proper network no 1-on-1 customer executive call are going. I live in delhi and using ril number for past many years. Last 5 months I am facing huge network issues, no call is going it saying the number is not reachable. There is no outlet near my area. Huge company no outlet to reach. I am facing No Signal issues for past 6 month complained so many time no one visited no solution. Customer care is useless never gives solution, when I asked why I am not able to call they asked me to change the phone. Bought new phone and still the network issue persist. After so much effort I fixed the disable data card issue now the phone is sounding not reachable. No one is able to call nor I am. Why I am paying and holding this phone as its not giving any service. Suggest what should I do with my phone and phone connection. I am postpaid connection, I want to give up Now! Big brand name very bad service. Regards, Monica

My connection was not working since 18.08.2014 to 24.08.2014 midday I have registered compain 1.[protected].08.2014 It was closed with informing me, when I called I have given another complain No 2.[protected].08.2014 - This complain is resolved on 24.08.2014. My bill should be waived for this period and as per your rule. I have questions 1. Why complain get closed with informing customer, do you expect customer should wait and doing checking for all 24 hours. 2. Customer care no[protected] it takes more than 30 mins to answer by customer care representative. Do you mean we should not call an Complain? Very very poor service.

I had purchased the Reliance post paid data card in 2012 June and used for 6 months and regularly paying fixed monthly bill of 536. Since i was not satisfied with that service i had given request to disconnect my connection and done final settlement with all formalities.
After 1 year I started receiving lawer notice mail from reliance saying "We state that, you have defaulted in payment of the service charges and consequent to the said default, there is an outstanding amount of Rs 536/-
in your Account". I register complaint couple of times and still no action.
Currently I am in South Korea in my work and received "Pre Litigation Case - 157510/[protected]" for the same to appear on 25th August 2014. I tried to reach customer care but i couldn't. When i check with my friends, many people have already registered complaint for the same but there is no action from concern people.
Please registered my complaint do the need full.

Below is the mail.
=======================

Reliance Communications Limited (Anil Dhirubhai Ambani Group)
No.12/2, Tower B, Subbramanya Arcade, Bannerghatta Road, Bangalore – 560029

(UNDER THE GUIDANCE OF)
DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN

PLC NO: 157510/2014
Date:18.08.2014
To,
UMA SHANKARSLN NILAYA NO 59 2ND FLOOR 1ST HOUSE 1ST HOUSE 4TH MAIN 6TH
CROSSNEAR TO LAXMI THEATAR BANGALOREBANGALORE560029
Sub: Pre Litigation Dispute between M/s.Reliance Communications Limited and
yourself with respect to Non-Payment of Service Charges due.

It is noticed that there is a dispute between yourself and M/s.Reliance
Communications Limited Bangalore regarding amount due payable by yourself.
The Applicant, M/s.Reliance Communications Limited has requested this
Authority to take up the same matter for amicable settlement through
conciliation before the Lok Adalath. Therefore, the Lok Adalath has been
constituted for settlement of the Prelitigation case.
There, you are hereby directed to take the notice and appear before this
Prelitigation Lok Adalath Sitting No.140/40 on 25.08.2014 (Monday) between
11:30 a.m. and 4.00 p.m. before at Office of the Deputy Registrar,
Conference hall, 1st Floor, City Civil Court, Bangalore – 560 009
To the Notice:
• The said Notice has forward to consider your grievances and get the
matter settled Amicable in the Lok Adalath.
• Award given by This Court is deemed to be the decree to the City Civil
Court U/Sec 21 of Legal Services Act 1987, and same is final an binding on
both parties to the dispute.
Account No :[protected]
Mobile No :[protected]
Amount Due : Rs.536/-
Don’t reply to this email for any clarification please contact -Please Walk
in to Near by Reliance Store
Hard copy of the notice is sent through post if you are not received the
same take copy of this mail and visit above mentioned Court address..
The Manager
Member Secretary
Reliance Communication
District Legal Services
Authority Bangalore
Bangalore Urban.

Your account is terminated so you will be not able to make the payment
through on-line request your to walk into any of the reliance store and
make this payment or you can Courier the Cheque/DD to below Mentioned
address for closer of your account

Sathish Raghu - Manager - Circle CRO
Reliance Communications
No.12/2, Tower B, Subramanya Arcade
Opp to Jala Bhavan Bhannerghatta Road Bangalore - 560029

Cheque should be in favor of "RCIL -
[protected]"

My broad band id[protected]. Pritesh Shah, CA. I have been complaining constantly but reliance customare care employees are not giving proper answers and the reliance broadband is not working since 20/08/2014. My works has been stopped. Inspite of repeated requests the reliance team has not solved the problem may be due to their intention of not solving problems or poorest efficiently. If reliance is not able to solve the problem, then my money may be refunded. Each customer are executive comes with new reason outage, server problem. Customer care executive promissed to send the engineer but never send the engineer and later on they refuse to send the engineer. Please solve the problem urgeltly otherwise close the complain and refund my advance Money.

Pritesh Shah
(M) [protected]
Email - [protected]@gmail.com