Reliance Communications Complaints & Reviews

My prepaid reliance netconnect+ no is [protected]. I got the connection from Hyderabad(Mehdipatnam) and though applied on my name, when finally connection was activated after almost 2 weeks, it was registered on one K Subbalakshmi from hyderabad with e mail also belonging to her. I called up customer care umpteen times and also the dealer but till date (its been about 6 months) nothing has been done by reliance. It shows the attitude of the company once the customer is trapped in purchasing the product. .

Reg-VPN creation Inbox x Vijayarengan.[protected]@relianceada.com 4:13 PM (14 hours ago) Dear Sir, Pls find the attached format for VPN creation. Kindly do the needfu... Jain.[protected]@relianceada.com 4:57 PM (13 hours ago) Dear Uday, Pl stop till I confirm. Regards, Jain Sharely A.T, Cluster - Direc... Sree Com [protected]@gmail.com 7:34 PM (11 hours ago) to Jain.Sharely, Vijayarengan.S., Udayasivam.Sam. Dear Team, Good Evening, With respect to our discussion on the long pending (since signing of Agreement) issue of providing me ICARE - VPN software to "Sree communication" - Proprietor Myself (RAJU) as a eligible authorised DSA of Reliance Communicaitons i wish to share my below concerns and seek explanations from RCOM team, a) Why there is a delay in providing me the facility of ICARE - VPN even after several requests/reminders from me. Note : 1) Sir, without obtaining this facility it is really painfull/difficult for me to share/book number & uploading of CAF documents of my customers with in the time frame provided by RCOM as a product. 2) This additional time which i spend in obtaining details from the CSM instead o[censored]sing the regular process of ICARE VPN consumes much of productive time on a daily basis. b) Request to share me the payment advice for the payment issued to Sree communications to finalise my audit for the year, (as requested my Chartered Accountant, (Note: As per my auditor statement the said income to me is liable for 30 % Tax) c) Pls share me the status of My commission payouts for the period from JAN - March 2014. d) Futher since i was feeling sick i could not honor my commitment of visiting RCOM office tomorrow as intimated by Mr.Jain Sharely. so I request you to provide with the above requested facility/data at the earliest to enable me to serve RCOM in a better manner as a responsible DSA. With Warm Regards Raju.A. Proprietor M/S.Sree Communications. Authorised DSA - RCOM [protected]. Dear sir, Sub: After signing DSA whats happening wheather they are providing icare -vpn etc.. After signing DSA whats happening wheather they are providing icare -vpn etc.. someone have to watch why this is happening and many DSA are afraiding it to say why the reliance csm, leads or not providing vpn and other software and supports. Is This they are expecting any money from DSA'S My Above mails attached they stopped my ICARE & VPN. The Csm Mr, Natraj is more intrested to market New DSA'S not " Products ", Mr.Natraj followed me to take DSA from the last year oct'13 and they given many offers to take DSA, but now am feeling why am taken. A Very Good Team is Playing with DSA'S and they want to show them as heads of Rcom haddows Road office. Where is the End or where will to start. With Warm Regards Raju.A. Proprietor M/S.Sree Communications. Authorised DSA - RCOM [protected].

Hi, I am a very frustrated customer of Reliance Communications. The company is a total cheat as it is selling the 3G dongles and 3G plans at very high rates and yet providing the internet speed of 2G services. The company is selling its plans with a promise to deliver internet speed upto 7.2 Mbps yet the max speed does not cross 150 Kbps during most part of the day.So I have to complete my tasks only at late night (Speed is bit better after midnight). This is causing huge inconvenience to me as I pay huge amount of Rs. 1200 per month for getting good services but eventually I end up calling to the call centres of this big and fraud company. It is causing a great mental agony to me as I have taken the connection for official use but I am not able to perform my duties due to this. I have called so many times to call centres yet no concrete action has been taken. I am bound to use this connection only as I had to arrange so many approvals in my company for getting this connection.Why the company is taking its customers so lightly? Instead of promising false max. speeds, Why the company is not promising the minimum threshold speed which will be always maintained during 24 hours of the day. My Reliance Dongle Number is : [protected] (Jammu and Kashmir Circle) Regards, Vineet Anand [protected]

i got this connection before 2 months and i don't get stable connectivity.It stops working for every 4-5days and when i made a call to customer care, they promised that it wont occur again but i am facing the same problem again and again.they take around 3 days to solve the issue if it occurs once. i get this issue so often, that on an average i have to be without Internet for 14-15 days a month.Today everything is via Internet and this issue is faced by every reliance users in my area (Mugappair Erischeme).

I am belong tom Guwahati (Assam). I was a BSNL post paid mobile connection. Same was converted to Reliance Telecommunication in last month. But recently same has suspended due to unknown reason. the address prof given is correct. The representative of Reliance coy was approached me for transfer same from BSNL to Reliance for giving better service. I am facing so many problems as this was used from last 8 years.I was approached to Customer care of Coy and out let but no response received. Rather they replied carelessly. Please look into the matter and arrange to assume same connection immediately.

By mistake I did recharge of Rs. 95 (pack) to [protected] no. (which is currently out of order or not in service - as I tried to reach the no. for a settlement) on 8th April 2014 Though I'd to recharge on my no. i.e. [protected]. Since 4 yrs I've been using Reliance kindly help me out in this case. And, try to recharge the same on my no. i.e. [protected]. I called several times to the Customer Care but instead of helping me..they simply told there is no solution to your issue & your money is gone. Then I asked to transfer the call to their Manager or senior authority but instead of transferring the call they simply put my call in hold for long time & disconnected then. I would like Reliance Comm. Customer Care Senior authorities to look into this matter seriously & kindly do the reverse the amount to my stated no. i.e. [protected]. Being a patron of Rcom for 4yrs I expect a fast resolve of this issue. Regards Deepak Rahul Sahoo Bangalore

My data card was not working & due to that i want to close my data card connection but reliance persons called me & told sir you purchase new data card & will give you 3 month free subscription. But now they generated bills & their collection agents calling us for payment. Reliance Care - [protected] case id[protected] Can anybody help me out. As last time reliance charged me 2 months bill around Rs. 1700/- & after that i procured new data card with same no as rRs. 1350 /- but they stopped my service & telling to do the payment. Reliance doing this with me from last 3 month & it is very hectic for me . They are doing Business by making people fool. My data card no ois - [protected] My contact no - [protected] after this complaint they stopped my service on 12-March-2014 & still they raised bill to me. Request you to do the needful Now Reliance is saying that their executive saying the person spoken with me is left the job & he has not committed the same. THis is what reliance doing the Business & making money from wrong way.

dear sir., my name is imran and iam from chennai.one of relaince agent name mosana at t-nager relaince store.she canvorce my to convert simcard from airtel to relaince so i was changed before 1 month and now my simcard was deactive for non submittion of documents so i submitted all my id proof then also simcard is not active please take action agaist mosana relaince agent.

Dear Sir Mam
Service Request No.[protected] Received from Reliance Communication No. 59111 as on 28.03.14 at 07.29 Pm but not solve the matter yet and no satisfied reply of my mail

You are Kind request contact me for detail
Thanks
Mukesh
[protected]

Dear Sir, My name is Kaushik Bhanushali and my mobile no. Is [protected]. I have activated the Internet pack of Rs. 29 from reliance communication. After few days my balance is started deducted even I have sufficient Mobile data balance. I have recharge on 6th April 2014 and my balance started deduct from 8th April 2014 to till I am facing this problem. Due to which I have lost almost 30 Rs from my main Balance.Even Costumer care is not responding when I try to contact them. So I request to you kindly look into the matter and do me needful. Because I have paid for the services and still I am getting such problem. Regards, Kaushik Bhanushali, +91-[protected]

i m having a reliance gsm postpaid connection with the number [protected].i had given request regarding activation of std pack 399 along with change of pack from 599 to 99, but they had only activated 399 pack but didn't change my plan to 99.in 599 plan i m availing unlimited reliance to reliance call all over india, so it's sel[censored]nderstood that why should i go for std pack without changing my plan.i had also given request regardinh this but they didn't take any action.

I am Mayank Srivastava and I have a Reliance Netconnect plus dongle - [protected], which i was using till 07/04/2014, until it stopped working. When I contacted customer care executive he said my services have been terminated due to no use. I had a balance of about 2GB data and a month validity, then how can Reliance stop my services. Its so ridiculous as my work is suffering a lot due to this. When I tried posting in the above page, it said " failed to post your query"

Dear sir,

my request/complaint no. is[protected]

Return from your end amount is 108Rs
But my actual amount deduct is 152 Rs 6th April to till date
My issue is not solved, when I used net so balance cut from main account balance
Now again deduct amount is 18 Rs.

WHEN I USED NET SO BALANCE IS DEDUCTED...

Plz stop this bad deduction and return my all cut amount

Thanks
[protected]

Original post on nov 22nd 2013 i am surprised that reliance doesnt have backup ups for their servers in coimbatore. So whenever there is a power outage the broadband wont work. I called them regarding this 3 months before and they said that they escalated the issue but till now its not fixed. With the power cuts going on at the moment in coimbatore using broadband when we need most is not possible. So now we have to plan and use the broadband according to the power cut intervals but still paying for the full month usage which is not fair as per day the power cut normally ranges from 5 to 6 hrs. please invest some money in the basic infrastructure and make the customers happy.I am going to wait and see how long its gonna take for them to fix this issue.will keep posted with the progress. Latest update: 4 Months completed and still its not resolved.When u guys gonna put backup ups for ur servers. ur net is so unreliable without backup ups because of this frequent power cut. i even submitted my details on the link u guys gave http://on.fb.me/18AVldn on nov 25th2013 but still no progress.

I have migrated from reliance post paid to prepaid on this april 2nd due to high bill, i called customer care atleast for 20 times, the service holders are not giving any proper response only pospnding the activation date, they told us from submition date it only takes 4 days for activation and today is 8th till now they havn't activated, itz like fooling the customers, your service holders are not providing any responses, itz a shame to you company.

Sir
My mobile no [protected] Name Rajesh kumar I have recharge Rs 156
For 1GB data for 30Days. Recharge on 05/04/2014 time-11.3 Am from Kamothe Reliance galary navi mumbai I have got sms form reliance you enjoy 1GB data for 30day

But when i net(mobile) on than about 5 Minute net running ok after 10 minute net not on and 1 GB data finished i complaint to customer care about 4 times they told your data finish and server not properly running problem not solve
many times customer executive these words repeat and problems not solve
NOTE- .Your data pack 156Rs, 1GB is not written that if dongle use than all data will be finished.if dongle used than you should stop Internet than why you finish all data
sir please check my data how finished in 5minute and refund my all data soon
Thank you
Rajesh kumar Mobile-[protected]

Respected Sir,
I want to inform you that I am customer of Reliance GSM of mobile number [protected], 20 RUPEES deducted from my mobile on 17 March 2014. I was checked my balance on 16 March then approx. 20 rupees in available in my mobile but when I checked my balance on 27 March then its shows Rs. 0. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you activate MISSED CALL ALRET service through R-WORLD and this will not refund you, if you call within 3 days of deduction then it’s may be refunded to you. Then I talked to senior then he told me that you activate MISSED CALL ALRET service through SMS (you send us message for activate) and this will not refund you. Actually this balance is wrongly deducted from my account and they making different lie excuses. And saying that “YOUR BALANCE WOULD NOT BE REFUND” which irritates me but still that I didn’t lose my temperament.
Now, I kindly requested you to please solve this complain, take action against him and told him to refund my balance.
I am highly THANKFUL to you.
THANKS.

Yours sincerely,
SYED MOHD MASOOD ALI
B.Tech. (Mech.), M.U., Aligarh
Dip. (Mech.), A.M.U., Aligarh
[protected]

Dear sir,

My no. [protected]

Today i recharge 120 rs. On my reliance sim.
Today i not make any single call to anyone, but contineously
My balance deducting

My net pack is already active n data remaining

So plz stop this bad deduction & refund my balance asap.

--
Regards,
Chetan khandelwal
Software engineer

M. [protected]

This is reference to problem with Reliance Net connect Data card # [protected]. The dongle was not working and I had it replaced . However My broadband speeds are still not working properly and speeds are atrocious, I get most of the time only 120 KBPS for Net connect Plus broadband package. I pay Rs 1068/- monthly for this and i am very disappointed with whole service, also today I called your customer service to find out that I am not eligible for a waiver (Ref[protected] this is not acceptable as I did not have the dongle for about 10 days and still I am being charged for those day.

I request you to kindly help me in this regards and finally the customer service person did not give any information about the waiver and she said I can go to consumer forum. This is most pathetic service I have ever had.

I would appreciate a quick response to the this issue.

sir, I am fed up with reliance services. Reliance is a chindi chor company, worst to worst service. From last 20 days my reliance no.[protected], balances has been deducted n drop to rs.0. again i recharged then very next day without use it becomes rs.0. again & again it happen. from last 20 days i can't do call or cant use gprs service which are recharged the pack of gprs but approx full month i cant use gprs because of balance nil...when i call to reliance customer care executives only one reply from customer executives i got from last 20 days that "there is server down or no detail is available now please call after 1 hr i cant do anything"..so from last 20 days server is down so what the hell they all are doing there... shut down the company..why they all are sit there to collect chindi paisa from the customer..every time they all are saying no detail is found so what i do. they have no reply or not taken any action but when i recharge my number they deducted, what the reason of deduction they also not known or not want to know..they do nothing for the customer only harrased the customer.. so please do necessary action about reliance communication... sweta rathi