[Resolved] Reliance Communications — circle change and billing | |||||
Hi, My number is [protected], rcom. I am using this no from a year. I have recently changed my circle from delhi to chennai for same no, same service same plan with rcom. Relience store manager in vellacherry said that my number got ported in chennai circle on 27-june-17. I am using my new sim for same number got from chennai reliance store. On 22-jul-17 i got bill of 1150.98 inr. Generally i used to get bill of 600 inr every month with high usage. This time i didn't used this number much. Then how come it comes this much. Plus when i do login in insta care, it shows details of my delhi circle. When i went to the reliance store, they said we can not help you on 24-jul-17 as invoice has not been generated. I filled complain every where, but reliance people are not answering properly. I need to solve this. I need same plan of 499 as previous with similar services in chennai circle and i need refund of my last 2 bills. Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved Not resolved at all Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Reliance Communications Customer Care's response Dear Jigisha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 25, 2017 Reliance Communications Customer Care's response Dear Jigisha, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
 5 Comments | |||||
Comments
Mera Mumbai no [protected] jis me 130 zada rupy the es number pr DND service b active h phir b mere balance kis liy kata gaya h
Reply
I am trying from last three days to closed my mob no-[protected] on your customer care service but no response by your customer care officer so please closed my mob no.(wrong information given at sold new shim time)
Shim provider name and no- Navin kumar jha-[protected]
Thanks
Ankur Dutt sharma
Shim provider name and no- Navin kumar jha-[protected]
Thanks
Ankur Dutt sharma
Every day 3 R.s deducting from my balance i have visited 4 time to your customer care to resolve the problem but still the same is happening every day .
i request you to please stop this
otherwise i have to for MNP
mobile no [protected]
i request you to please stop this
otherwise i have to for MNP
mobile no [protected]
Sir my name is NAND KISHORE ASAWA am using reliance network past six months i am facing the network problem my number is [protected] as soon as solve the problem with effectively.
Thanking you
Thanking you
Internet not working from today morning. User id[protected]
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