Reliance Communications Complaints & Reviews

I have given back the post paid sim that was given to me by an reliance communication employee in my office. However i was asked to pay an amount of rs.398 for the sim which i have paid after lots of argument and consideration. I request reliance communications to deactivate or remove my my name and other credentials from this sim no.[protected] fiailing which i will be forced to take legal action.

I want to port my reliance gsm sim as the network is not available in my area. But when i am sending the port message to 1900, i get reply "insufficient balance. Please recharge to avail the service".
I am having current main balance more than ₹100/- but every time the same message i am getting.

Also i am not able to talk to any customer care executive as they have very cleverly hidden the option to talk to them.
I am very much frustrated as the network signal is not coming and i am not getting many otp required for my work.

Request you to please resolve the problem asap.

I am unable to receive my upc code from the company... Every time they receive my message but they never send me upc code... Upon asking customer care they tell me they didn't got any requests... Although every time message is received by them... Now they have blocked my no on calling to customer care... Every time i try to call phone get disconnected automatically... Worst customer service... I can't tolerate a sec in this ####### network... Please resolve my problem

There has been no network on my reliance gsm... I tried changing sim slots. It is only happening in my phone. My friends have full network. I have tried contacting the reliance customer care centre but they are cutting off all my calls, i have also tried to manually select the network on my phone but it doesn't shows any network available for reliance but my friend's phone is fully connected to the reliance network in the same area. Help!

Hi
My no. Is [protected]
Sorry to say but you are giving such a pathetic services. On 1st july. I took a 86plan in which i got 300min + 1 gb 3g for 28days. But i haven't use data pack and it has been finished. Doesn't matter.
Again i recharged with same offer on 17 july.. And now today there is no data pack and minutes. I don't know where it's gone. But i had not used.
So kindly give me a proper solution.
Otherwise i will change it to other operator.
Regards
Saiyam

I have a landline telephone [protected] it become dead rehularly in 10 days i have complain but they say that phone katwa lodear customer, this are complaint no.[protected] dated 17th may[protected]th may[protected] june 24th[protected]th july[protected]th july
These are my complaint no. With date it takes 3 to 15 days to solve per complain so you can see how many days my phone work please solve complain

I have been a reliance communication postpaid user since 4 years, my credit limit is 2000rs only and payment of bill was regular. Online payment using reliance com website instant bill pay.
Few months ago i was appointed a customer care office who suggested me to use a international roaming pack for rs 800 as i keep traveling to middle east for work. I had activated the pack but they failed to cater the service, the connection was not good, i never received stable network and could make only 2 calls. Hence i stopped using reliance sim in 3 days and started using local sim from mobili.
After my return to india, reliance sends me a bill of 32000 rs saying my international usage was high. Once i raised a complaint after few days i get calls saying that my data usage is costing me 32000rs. I raised a complaint stating that my credit limit is 2000 and once the bill reaches two thousand the connection is disconnected. Above that i did not use it more than 3 days as their service was extremely poor.
After a lot of hassle, i got a call from (Suraj) reliance billing asking to settle the amount and i was offered 7000rs. An email was sent as confirmation to which i replied with the payment proof to reliance. After a few weeks i get a call from (Vaishali) stating she is from reliance legal team asking me to pay.
I discussed the same with them and sent them the proofs (Email communication and proof of payment), to which she replied that they were not from reliance and i still have to pay.
I again called reliance and also sent an email to reliance customer care billing, reliance regional nodal officer, and other email ids from which i have been receiving email for payment.
Things were settled after an email from reliance that my full and final payment. Was received 7000rs and account was closed. Further they wrote that they will escalate this issue to stop the calls i am receiving.

Now after a few weeks i am continuously getting messages from some called z shaikh and m shaikh (Name is sometimes in the end of message) stating that i have to pay 25881rs or face legal consequences.
Later i started receiving messages stating "i have to pay 25881 or be present in bandra court". Then messages say "after repeated follow ups you have failed to pay 25881, hence be present for conciliation call"
The number it asks to call is [protected]. I also get an email stating its a notice from

_
Shadab peerzade
Advocate high court
B/305, asmita horizon co-operative housing society limited, next to asmita club, mira road (East), dist - thane.
_

Ref no: reliance/swift/july-17/0017 date: 19-july-17

To,

Customer name : samson wilson

Address : my address

Mdn number :my number

Caf number :[protected]

Sir/madam,

On behalf of and under instructions of my client, reliance communications limited, having their address at dhirubhi ambani knowledge city, bhq 9th floor thane belapur-road kopar khairane-400709. I have to address you as under :

1. That my client is a telecom operator incorporated under the companies act 1956, providing various telecom services. That you approached and requested my clients to allow them the use of telecom services and accordingly the said facilities were made available to you as per your request under account no (Caf).[protected] mdn number :[protected]

2. That towards the discharge of your liabilities, whole or in part, incurred by you/attributable to you, for telecom services availed from my client, a sum of rs.25881/- is due from you on account o[censored]npaid bills. My client state that you have defaulted in settling the amount on the due payment dates and accordingly and on account a sum of rs.25881/- is outstanding and over-due from you for which my client has been following up with you time to time.

3. That my client has repeatedly requested and reminded you to pay the outstanding amount of rs. Rs.25881/-. My client is therefore entitled to recover from you the said amount of rs.25881/- together with interest at the rate of 18% per annum till payment or realization and for that purpose they are entitled to initiate legal proceedings against you, civil as well as criminal.

4. I hereby call upon you to pay to my clients, a sum of rs.25881/- being the outstanding amount, pay immediately on receipt of this notice. You can make this payment at any of our reliance web world/mobile store failing which my client will be constrained to initiate legal proceedings, criminal as well as civil, against you, before the appropriate court of law needless to add that entire proceedings will be at your risk, cost and consequences, which please note.

For any further queries/clarifications you may contact m shaikh _ [protected]/[protected]_mail id. (Rcomlegal. [protected]@relianceada.com) (Mum. [protected]@relianceswift.com) ([protected]@r-receivables.com) timing 11.00 am to 5.00 pm authorized representative of my client.

Conciliation date and address: - be present for adv-conciliation on date of 29th-july-2017 timing 11.00 am to 5.00 pm (Reliance communications) basu business solutions pvt. Ltd, b/11 ratandeep chs, next to shoppers stop, s v road, andheri west, mumbai-400 056

Shadabpeerzade

Advocate

Payment option

Cheque/dd payments to be made in the name of "reliance web store ltd (Rwsl) a/c ris".

By neft

A/c holder name: reliance web store limited

Bank name: standard chartered

A/c no: [protected]

Branch: mumbai oriental branch

Ifsc code: scbl0036085

Account type: current

(Note: please share the transaction details after payment by neft/rtgs/online.)

Please note: - if already settled or paid, you are requested to please provide settlement letter or proof of payment.

This is not for me!

Zenith enterprises
Office no a-1, building b-18, ground floor, kubera park complex, kondhwa road, pune-40
+91-[protected]

I have the proof of payment and proof of communication from reliance hence i would like to request grahak seva to take action.
I have also raised a consumer complaint with consumer helpline govt (Complaint no 334492)

Reliance communication fraud

M sunil kumar. Used to reliance network last 3 years [protected]. I complaint to 03 june 2017. But no response to network. He says to my technical department transfer. But no technical working. Mr. Himanshu is come to home & checked network. He says to transfer to our team. My no emergency call & out of network. It is very poor service (Bad network). So i want resolution.

Reliance oultet in raipur (C. G) are making big scam by rotation customers money in some other use. When a customer comes to pay bill to any reliance outlet they would write the mobile no.in a register & amt. But the recipt for the amount paid is not given saying server problem or take in the eveing etc. But the amount is not paid for 2-3 days they return the amount but the customers get harresed by this they should give complusory computer printed receipt to all customers paying amount this did not happens to any oultet. Please send flying squad to all reliance outlet. The oultets are not giving receipt for the payment this issue was informed to the company representative many a times named mr ajay kumar ([protected]), virendra ([protected]) but he did not took proper action in the first case. There is big scam involved where reliance outlet should be shut. This is second time in month, oultets involved are pandri branch, station road branch. The officers are involved in this media news has covered this issue for station road branch long time back. There is serious issue money is being used in uethical practices. This issue has been reported to local police station as well consumer forum cell.

Pandri outlet should be closed permanently. The case was proofed to mr ajay kumar. And other outlets doing same practices should be closed and reported crime against them.

Dear team,

I surprised to see the sudden deduction of my balance money from my reliance gsm mobile no: [protected].

I have not used any other reliance services and hope you should not charge unwantedly.

Please let me know, such wrong practice also i found in past.

With regards
Akhila nath mishra
Reliance prepaid gsm: [protected]
Airtel : [protected]

I am a resident of the state of karnataka. Four months back i received a call from one of the employees of reliance communications. About rs. 299 plan which gives us unlimited calls. They took rs.350 to issue sim. After activation the signals were very bad. Then i called the employee who introduced this plan to me. They asked us to modify the settings for tata docomo as they said they tie up with other service providers. The setting did not happen. Then i called back. They said that they are busy and call back. That did not happen. I fed up with this and requested to cancel. They did not do it. I even mailed to customer care. No response. I hardly used that sim for four or five calls for the last four months. I have paid two month's bill. Again they are asking me to pay rs.700+. Is this right?. I had faith in reliance. Now the name reliance seems to be meaning less. I need rs. 1250 and cancellation of sim activation.

My no is [protected]. My plan is freedom 350. My bill for june is disputed and my plan is changed to 399 without my permission or information. Why is this happening again and again. Customer care says detail bill is not yet generated and once it gets generated they will say sir you have to pay this time and settle this issue before next cycle. I have got better things to do then just keep calling u guys. This is your wrong doing and u should settle it. The whole process and actions from your side is ridiculous.

With reference to my above mentioned number i would like to bring this to your notice that in the month of june 2017 my balance which was close to 80 rupees was deducted from my account for value added services without any request being received from my side. Further on 17/07/2017 and 18/07/2017 a cumulative amount of rs. 50 was deducted from my account again for some value added services without any initiation from my side. On contacting the customer care when i asked how did you get the request for activation i was told that there is no record kept of these requests and the executive refused to lodge my complaint saying that we do not lodge complaints for such issues. I am deeply surprised by this act of the company and i request you to take some action in this behalf and help me in getting the refund of my entire money lost in the process.

Customers id[protected]
Complaint id[protected]
I made a complaint in 15 june 2017
Since then my connection is not working customers care said within 24 hrs my complaint will be resolved. It's more than a month and still my complaint is not solved. I tried to call customer care they just don't answer the calls.
If i request for waiver customer care ppl say sir complaint resolve honay kay baad waiver kay liye apply kijiye.
Bill desk ppl say no sir jab connection kaam nahi kar raha tha tabhi waiver ka request dena chahiye tha.
I requested for waiver but bill desk ppl say sir apkay account say data usage dikh raha hai.
What kind of customer care is this
Just call it customers harassment dept
Worst experience ever

Hello sir,

I really upset, i have some reliance postpaid numbers, networks are not working properly. Network disturbed during the calling.

Please check all the no. As i mention below :

+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]

Please check and confirm on my email [protected]@springdental.in

Thank you

I was a customer of reliance postpaid arp plan (Advance rental plan) and i got the number disconnected 2 years ago (Refer to number [protected]). And now after two years i started receiving a message from reliance that there is a pending bill amount of inr473 on my number and if i am not paying it they will be taking some legal action. First of all it was an advance rental plan that means that before the connection got activated i already paid inr1500 for 3 months and got it disconnected after 2 months as the service was not working in my area. Now after two years i am getting a message that 473 rupees are pending what kind of a behavior is this and was everyone sleeping till now that after 2 years you are saying 473 was pending. Now i dont even have the closure id with me that was generated for closure request.
How come customer is responsible if you are not even disconnecting the connection even after the request. Also before sending such messages why dont you even call the customer regarding the same.

Hi, i have recharged my reliance prepaid connection ([protected]) on 18th july 2017 via paytm, after deduction from my wallet i recieved notification about successful recharge but in reality i didn't recieved any msg of recharge on my number. Kindly help me by solving this issue otherwise i have to go through a unintended problematic phase which is not good for a loyal customer. Hope it will get resolved on priority.

My name is ran vijay singh. I have reliance post paid number -[protected], we are using this number since last 7 to 8 yrs and we are paying bills on time. We never do isd. Our billing amount is always between rs.600 to 800. Bill cycle is 27 th of current month and 26th of next month and due dates is always 12th of everymonth.
My last billing amount was rs.749 and i paid rs.800 (Paid 12 jun-2017).
How can my outgoing call is stopped on 18th july at 10pm. Billing amount outstanding messaged rs.2600/- on 18th jun although bill cycle is 27jun to 26th july.
Reliance company started cheating to the customer and wrong billing is doing now.

This shows that we should now stopped using reliance services.

I was calling continuosly to customer care from 10:30pm on 18th jun and my call was waiting for half an hour and nobody replied.

In the morning able to manage to talk customercare officer, they were not able to explain why the bill amount in 18 days i. E from last billing cycle to till 18th jun-2017 is rs.2700/-. My outgoing call is stopped now.
I will never use and will advise in my all friends circle don't use reliance services as they cheat customer by raising wrong bill. Customer care service is worst-not supporting.
Is anybody in india who can bring the problem to chiarman directly or they are powerfull and normal people will be always sufferer.

My reliance mobile no is [protected] and i have recharge it on 8/7/2017 for 93 rs and offer i get is 1gb 3g/per day for 28 days. But my internet is not working from 18/7/2017 morning and reliance customer care is not taking my call. Please solve my problem and when i am checking my daily data its showing no data balance in my account. And from 18/7/2017 signal are also is not good.

I gsm prepaid customer [protected] recharged my gsm connection via paytm of rs.198. Dated 18july2017 at 7.36 pm.. Having paytm ref no. [protected]. At that time paytm confirmed that the recharge is successful but no balance is recieved. So i request u to do the specified recharge. I also placed complaint on [protected]@relianceada.com. But no action has been raken yet. So may it done as soon as possible.