[Resolved]  Reliance Communications — Network connectivity has been disconnected

Address:Patna, Bihar, 800023
Website:www.rcom.co.in

My post paid connection number is [protected] and I have been given network connection with this. But since 27th march 2017 net connection is not functioning although I am paying all the charges within the stipulated time. Due to such frequent disconnection without any prenotice and without any fault on my side ois causing great inconvenience to me.
Please see to it and kindly get the connectivity restored
Thanks
Chhavi Shankar Verma
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Reliance Communications Customer Care's response
Dear Chhavi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 10, 2017
Reliance Communications Customer Care's response
Dear Chhavi,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Complaint comments 

Comments

I recharged on 28th March for 149 for mobile data. Now company is intimating that there us no any scheme in such amount and now neither co giving me mobile data nor refunding the money my complaint no is Sr[protected]
The speed test using internet with only data shows 0.23mbps for download and 0.03mbps for upload.
I took a SIM on the 6th and charging also gave 300rs. So far the SIM has not started, the one who took it does not even lift the phone and is saying that the boss has left the office and that is what happens in reliance

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