Reliance Communications Complaints & Reviews

I want to convert my no.on 4G &, i was going in relinece store but that stor person react like im free they do not help me.after that i cal costomer care for convert my no.prepaid the give me wrong information like wrong address .so im frosted about thats all thinngs.i used this postpaid sim sins 2 years but last six month i was so irritate about all this im a studend so im so busy sometimes i will not able to going here or ther .this is my no.[protected].about all this relince postpaid drama n all so please give me response ill never pay any bill this month im so pixed off about all this

I added RS 500 from sbh debit card to Jio money wallet and I got 99 Rs Jio prime membership. After remaining balance 401 Rs was missing from Jio money alley.so pls understand my problem..

These SMS I got from Jio money

transfer 500 rupees from my debit card.. and I used 99 rupees for Jio prime. It was display 401 rupees.. but now it displays zero balance... How it's possible.. I do not understand.. please refund my amount.. I tried customer care... But it's not connect..

Good day,

Why there is unwanted deductions from my account, with out my permission. Please note phone was not used from Jan to March, so you deducted the amount of RS 36, without permission
The last balance is shown on the screen shot .
Kindly arrange to refund the amount to my account. I don't know why Reliance is cheating customers like this, why they are not transparent, why we need to police all the time.it's really frustrating
Alternative number to contact [protected].

Hi,

Today evening, I got a email from Reliance communication regarding a new connection which i didn't buy nor activate it. Someone is using my info..I couldn't contact customer service with info provided on their site.

I don't use any of the Reliance Communcation product. When i searched the number in truecaller, it is from Delhi.

I'm from Chennai

I have attached email screenshot for reference.

Dear sir/madam,

I have converted my number [protected] from postpaid to prepaid on 6th of march 2017, but suddenly the outgoing call of the mentioned number has been barred due to commercial usage, but i have no idea that what is the reason of my number going barred. Now i have contacted the prepaid department about the issue they told me that we have not barred your numbers outgoing call facility.Even they told that it is due to post paid deptt. who made this problem to my number.If my number has been converted to prepaid then postpaid deptt. has no any authority to do the same even i have no outstanding for the bills .prepaid deptt also told that my number had jalsa unltd 299 and the mentioned number calling has been barred due comerc ial usage of the post paid plan .But i have cleared the whole outstanding amount in the last bill sent on 17th of march 2017.Please solve the issue as soon as possible.

Hi,
I am trying calling customer cars from last three days but no response from you guys.I m really fed up.
I am facing issue with reliance big tv channels.
I am not getting any channel from last three days.
Please resolve this issue otherwise I need to contact reliance head to need to move to some other vendor.

Smart card no[protected]
Mobile [protected]

I recharge my mobile no. [protected], Paytm transaction ID. [protected] dated 06 april 2017, 11.15 pm through your paytm rs.295(with promo code applied) The transaction status says that "payment of rs. 295received by paytm & your transaction is not successful for reliance number [protected]
The status (waiting for operator confirmation) is still the same as of today not refund my wallet (08-april- 2017) . Plz sir do something in return my cut account money. card last four digit xxxxxxxxxx 1892. sir am very poor person plz refund my money.

I lost my phone on 15th Feb the no [protected](prepaid) since then i am fed up with the service offered by the company. Initially I had to struggle a lot for deactivating my SIM for which i had to call thrice on the customer care and even now i am afraid that the number is active as it says the number you are calling is switched off as i was expecting the number you are calling is out of service. Anyways it was something that could be avoided...

Reliance is activating some VAS on my phone without any confirmation from me and deducting balance from last 2 month. On calling customer care they are denying to refund it back and not even entertaining my questions.
On being asked that I want to speak to some senior person they are telling no one is available and kept my call on hold/mute. No response from customer care side.

If no one is available then what is the point of running customer care?

Few years back (5-6 years) reliance use to activate some VAS without any intimation to customer and deduct money from there account, have you guys again started the same business of making money?

Dear Sir /Mam.
I am having a Reliance GSM connection no is [protected]since 2010.but they have deducted of Rs 229 from my main balance. But they deducted my balance thattime I was 15mb 3g balance.I was running WhatsApp only 2min. Plz tell me one thing if someone running his net with out data pack whats the charges for 2min. Reliance only know how to deduct balance but don't know how to return.how it possible. It was not one time deducted. Before within 3years they have deducted total balance 4times from my main balance.. Plz take some action against them.
Regds
Pramod Kumar das
[protected]

I m a user of reliance with no. [protected]. I m using this no. From long time (approx 8 years) but from last few days or approx. A month incoming call are not coming property. I mean many times when someone calling- he gets ring on my no. But here on my no. Nothing is shown.
I m missing my important call and bad response from seniors due to this problem.
I tried many times complaint no. 198 to complaint to customer care but I found option to complaint there has been removed.
Please provide toll free consumer complaint hearing option on 198. And please kindly remove or solve it as soon as possible.

Dear Sir/Madam,

As per the discussion with your Admin people on mobile Reliance No. [protected] which is surrender and cancelled on 18th August 2016.
I have done excess payment of Rs.471/= on 18th August 2016 as confirmed Which will be refund within 4 months i.e of the month of Dec''2017.
Yet it has not processed I request you to do the needful and update me on the same consider this has a emergency and do it asap.

Reliance has record only for their bill and penalty even for one day for returning customer amount customer care says we not having record you file a case. If Ambani want any amount I request him not to cheat middle class people like me.

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

For the last 10 months I have been illiterate with irresponsible reply and answers.

Still I have hope on Reliance Communication that they will refund the amount due to that I am sending this mail with 24 hours duration. Kindly do the needful and update on the same.

SR : [protected] on 24-Jan-2017, Please issue Cheque or Draft for the balance amount on the

Name : M.Palaniappan
Dr.No.3189, 6th Street, IInd Main Road,
Karpagavinayagar Nagar,
Karaikudi - 630002.
Mob. No : [protected]

Thanks
M.Palaniappan
[protected]

Due to the stupid network i wanted to opt for mobile no portability, but as i send a message PORT my number at1900, my balance is deducted and i get a new message from 1901 that says "Your request could not be processed please try after any time". Please help me to clear this issue.

Unethical practice and worst service provider, because of this around Rs 25 was deducted from my account. every time i got sms you request could not processed. they are blocking my number in MNP

My subscriber I'd is[protected] which I took almost a year back. Since the time I have taken this connection this phone line and broadband keeps unoperational for at least 10-15 days a month. I have to complaint several time o rectify the same. I have been paying all the bills continuously but since Jan 2017 no connection is there on this I'd . The consumer executives keep on calling me to pay the bill which I refused and insisted them to rectify my broadband and phone connection but nothing was done. I asked them to rectify my complaint first and then I will pay the bill amount of 450₹ which was agreed after a waiver by the company. But my line was never resumed till date even after assuring that this will be done an hours time. Now I have been sent a notice to pay 1482₹ or legal action. I should be explained who is at fault and why should I pay the bill when I have not received the services by the company. Please see to my complaint and advice
Namrata frazear james
[protected]

Sir
my phone is dead from last six months.
and company is charge the bill.
i have two numbers one is dead from last six months .
but till date no one solve this.
i am not pay the three bills then they call me that they wavier my half bill on that time i deposit the bill. they told me that they solve this problem with in 24 hours. but this month they again chrge the full bill and i deposit it.

Dear sir
i had taken a connection, no- [protected] which i could not use due to your horrible network. however i was still paying bills without any service from your end... somehow some bills was unpaid unintentionally amounting RS 613/-. your person namely Riya chauhan (that is what she said)from ph nos [protected] and [protected] asked for the payment and i asked her to guide me with address after failing to pay on monday at tollygunge outlet as it was closed down. she guided me to pay at taratala which my person could not find. however she somehow inferred that i dont want to pay and threatened me with legal notice of what stature...i dont know and dropped the connection. i tried to contact her repeatedly to know other addresses for payment which she could not provide until i smsed her to let her know about her indecency and inefficiency. then she smsed me with one address . i am a dignified citizen of india.. hindu in belief and is quite aware of my responsibilities.. your person not only insulted me but also wasted my person's time for a meagre amount of 613/-... i demand get an apology from either your company or the person concerned. however i will find a way to pay your amount of Rs 613/- in any of these days.

From two Months, Reliance broadband was down in our area, I complaint so many times and registered so many complaints but the service did not start again, the company said that there was a major outage, 1st then said that DLC was down but then said its fibre cut, but a I did not understand a company like reliance have a outage of 2 months, my broadband stop working on 22 feb 2017 and still there was no resolution. I did not understand what company wants. Its nearly all connection was down from 22 feb, 2017.

Complaint Nos:[protected]/02/2017

[protected]/02/2017

[protected]/03/2017

[protected] User Id
Area- Chitrakoot Scheme, Jaipur, Rajasthan

I am having prepaid No [protected]. It is valid till 2030, My main account Balance is showing Rs. 50.39. I receive incoming calls and SMS up to date. But I cannot make out going calls. If I try to make It says " This service is Temporarily not available. I filed a complaint through online chating on their service portal. 3 days were given still no use.

Last Month I took new reliance pre-paid SIM card connection. But, today .

I lost my reliance CDMA at somewhere. Could you please

immediately block my Mobile no. [protected]. Please update me once

you will blocked

Last Month I took new reliance pre-paid SIM card connection. But, today .

I lost my reliance CDMA at somewhere. Could you please

immediately block my Mobile no. [protected]. Please update me once

you will blocked

KINDLY DO THE NEEDFUL AND OBLIGE US

Regards
Sajid

In every 2 to 3 days, company active value added services to my phone & deduct Rs 15 to 30 each services from my balance lying . I have so many time compliants in this regards but company deduct amount without option chosing by us, please help
My phone no. Is [protected]
In my phone we can't talk to customer care executive, for that service we should go to other mobile of reliance company for deactivate services