Reliance Communications Complaints & Reviews

Address: Lucknow, Uttar Pradesh, 226025

Website: rcom.co.in

Dear Sir,

I am using Reliance Network since last 7 Years but I had never seen such worst service by this company. I have recharged my Reliance no. ([protected]) with Rs. 55 on 27-Mar-2017 02:31 pm through FreeCharge and my balance has been deducted from my FreeCharge wallet and confirmation message delivered to me but at that time a text message came from Reliance that " Dear Customer, your request could not be processed . Please try again...".
From that particular day (27-Mar-2017), I had tried to contact customer care to resolve my problem so many time but in every call they only said that "SERVER DOWN, PLEASE CALL AFTER TWO HOUR" that was totally useless and irresponsible responses shown by your team. Neither I got my balance return in my FreeCharge Wallet nor in my Reliance balance account. If you can't resolve my problem, please send me portability no. so I can choose some better network.

Your's unsatisfied customer

Apr 30, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Reliance Communications Customer Care's response Dear Sikandar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: New Delhi, Delhi, 110043

Website: www.rcom.co.in

My name is Megha Dua I had done a recharge of 152 on my number [protected] in the morning 12.11 am on 29 March 2017from paytm .In paytm app recharge is successful but I haven't received my recharge till yet. I talked to customer care of paytm service so I received a mail from paytm service also they provide the reference number of reliance operator side so kindly help me to resolve this issue about my money refund of 152 from whom so ever either from paytm or reliance service as soon as possible to my paytm account .Kindly take some legal action against both the paytm or reliance operator so that they refund my money of RS 152 I am also attached a mail received by paytm service provider

Mar 30, 2017

Complaint marked as Resolved

My complaint regarding mobile recharge has been resolved If any other users who also facing this problem like this regarding ur mobile recharge or whatever else. amount has been debited from ur account but recharge was not successful then we have all rights to file a complaint against that company or operator. Don't worry ur complaint will be resolved soon Megha Dua

Reliance Communications customer support has been notified about the posted complaint.

Mar 29, 2017

Updated by Muskaan Dagar Megha Dua
I m sending u a mail from paytm service
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Query

Muskaan Dagar
to customercare
5 hours agoDetails
Sir/Mam
Hi
My name is Megha Dua I had done a recharge of 152 on my number [protected] in the morning 12.11 am from paytm .In paytm app recharge is successful but I haven't received my recharge till yet. I got a mail from paytm service also they provide the reference number from ur operator side so kindly refund my money because I have done another recharge of 152 otherwise I will file a complaint against reliance so kindly revert me back and refund my money as soon as possible to my paytm account . I am also attached a mail received by paytm service provider

Ref : 24992491 Your Query with Paytm Care (SF)
Paytm Care <[protected]@paytm.com>
To [protected]@rocketmail.com <[protected]@rocketmail.com>
Wednesday, March 29, 2017 4:29 AM
Click to View Full HTML
Dear Megha,

Greetings from Paytm!

Thank you for contacting us and apologize for the inconvenience caused.

We would like to inform you that, as confirmed by the operator your recharge for mobile number [protected] against Order Id [protected] has been successfully processed with Rs.152.

In case you have not received the recharge benefit(s), request you to kindly contact the operator’s customer care team with reference number [protected] shared by the operator with us.

For any further assistance, kindly get in touch with us and we will be glad to assist you.

We assure you, the best of our service.

If you have any queries or concerns, you can also call us on [protected].

Regards,
Paytm Care

Megha Dua
[protected]

Verified Support

Mar 30, 2017

Reliance Communications Customer Care's response Dear Megha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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A

Ankurdew

from Mumbai, Maharashtra

Mar 30, 2017

I recharge my reliance no with rs 152/- at 2:24 Pm And till now i have not get any benifits regarding this .
so please help me, my transaction was suseccful and also balance debited to my account.

Regarding recharge - Comment #2691355 - Image #0

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M

Muskaan Dagar

from New Delhi, Delhi

Mar 30, 2017

My name is Megha Dua
Yesterday I file a complaint issue regarding my mobile recharge of RS 152 so it has been resolved they refunded my money in paytm wallet.

Thankfully
Megha dua

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Address: Rajkot, Gujarat, 360001

Dear Sir,

My userid is[protected]

My net connection is not working since 24th March and from 24th till today everyday I'm complaining twice a day but at every call they are saying that they will solve tomorrow, give us 24 hours time.

But till now there is no action taken from their side and this happens in every 2-3 weeks and they are also not refunding the days they haven't provided the service.

May 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Reliance Communications Customer Care's response Dear Akshay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Bangalore, Karnataka, 562123

I m residing in 36/1, maruthi oly, dasanapura hobli, Bangalore-562123. Reliance tower is right next to my home and effecting health of everyone. We are 8 people at home 2 are aged and 2 are kids. Too many health issues and there is grounding problem also we are facing. Radius are very high near home severe head ache and grounding problem have a raise. I feel it's a very serious issue u people need to solve it.

May 7, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Reliance Communications Customer Care's response Dear Namitha,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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My name is Vipul markana. I am using reliance broadband wireline conection. My user id is[protected]. I had paid for six months already. Now my connection is not been working for last 25 days. I complained at customer care on 6 march 2017. Then i complained 5 or 6 time again. But every time reliance customer people had told me your problem will be solved with in 48 hours. I am very disappointing with your service. I never suggest anyone for reliance broadband connection.

May 5, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Reliance Communications Customer Care's response Dear Vipul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: 515865

My number is [protected]

on 29 the March . I received a message on my reliance mobile

" You have been successfully subscribed to BWOODMANIASUB21 service for 7 days."

And the money was deducted from talk time balance.

However, i had not requested for any such subscription nor i was asked by the company to activate such service on my phone.

Hence this is one kind of fraud with the customer.

Pls solve my complaint. And restore my balance and never add any VAS .

May 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Reliance Communications Customer Care's response Dear Mahendra,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

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Address: New Delhi, Delhi, 110009

My name is farnaz makak, my no is [protected], it isnot working i cant recieve any incoming calls, it had happened earlier also which i had resolved through customer care but this time i cant even connect to any of the customer care its not going through at all from my phine as well as any other phone. Pls help me out this is my work no and its urgent

May 11, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Mar 29, 2017

Updated by farnaz I had tried all the customer care no 198, *333, 30333333 it either kept me on waiting or either just disconnect the call, this is getting on my nerves, i need my phne to be working right now

Verified Support

Mar 30, 2017

Reliance Communications Customer Care's response Dear Farnaz,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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F

farn

from Hojai, Assam

Mar 31, 2017

My alternate no is [protected]

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I had ported my Airtel connection into Reliance under scheme of 699 plan in the month of Nov, 2016 and at the same tie I had paid rupees 300 as advance sim activation charges . At the time of porting Reliance customer people had told me that they will refund this 300 rupees after generation of three month bill. Now after my fourth bill when I have checked my bill there is no refund of amount and when I contacted customer care in this regard they told me they dont have any advance deposit on my account. Now they have told me to visit near Reliance world store with the receipt and register the amount on my name. This is fault of there team and they are making fraud with the public by doing this kind of practice. I am having receipt of 300 advance payment for the postpaid sim with me.

May 3, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Priti,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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A

Avanish Kumar Dubey

from Hyderabad, Telangana

Mar 29, 2017

The locality where i am staying there is no network coverage area ..after being several complaints i am not getting any solution ...when i am sending sms to 1900 for portability then also i am not getting the UPC code where as the same response that please try later...
therefore i request u provide me the UPC code onb [protected]
thnk u

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Address: Thane, Maharashtra, 401105

Website: Reliance Communication

Dear Sir/Madam,

This is bring your notice that, i am using Reliance connection since last 2 to 3 years. but since 10th march to till date i am not getting any network as well as internet services.

i am following up this matter since then with concern department but i am not getting any specific resolution.

i have also contacted with affiliate officer but it is more pathetic response than customer care.

Thanks,

pandurang pawar,
[protected].

May 15, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Pandurang,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Mar 31, 2017

Updated by pandurangp Dear Reliance Communication,

This is to bring your notice that i am following this matter since last 15 to 20 days. i am facing this issues since last 20 days and you people are not even try to solve this issue.

again in the month of March bill you have sent me of Rs.584.03.

i am not able to use the services which i have to use as per my plan then also you sent me the above mentioned bill.

Can you please suggest me should i pay the said amount of my bill or should i pay as per prorata basis.

Please take this matter seriously as i am not able to use my internet as well as network.

Hope you will solve the issue as soon as possible.

Any Solution related call pls call on [protected].

Thanks,
Pandurang pawar

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B

bapuni667

from Mumbai, Maharashtra

Mar 29, 2017

मेरा रिलायंस नंबर [protected] बिना जानकारी दिए मोबाइल सेवा पूरी तरह से बंद किया गेय है,
15 मार्च से आनेबाले जानेवाले मोबाइल सेवा बंद किये,
मेरा मोबाइल सेवा जल्दी से जल्दी सूरू की जाये,

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Address: Guntur, Andhra Pradesh, 522002

Sir,
My mobile no is [protected]

On 29th march 2017
I have got special offer message that rc with 34 rs and get 1GB, 2G data validity for 28 days.
On same date 29th march 2017
I have recharged it and i got 1GB data but only validity for *5 days*
I request you to increase my data validity.
Last time also i have rc with 34 rs with same offer dat time also i have received validity for 5 days only please solution my problem
Please do as fast as possible because after 5 days my data balance will expire

+2 photos

May 11, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Mar 29, 2017

Updated by Utkarsh Charan Sir,
Again my main balance is cut off..
I have no subscribed any pack but i hav received message on 29th march 2017 that i have successfully subscribed to shemVDevotional service. ..

But i didn't. .
Please deactivate this service and refund my money back.

Verified Support

Mar 31, 2017

Reliance Communications Customer Care's response Dear Utkarsh,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

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Address: 110096

I am using reliance prepaid sim i have valance and sim in working i also talk to others on 27/3/2017 but why my sim card terminated i want my no.[protected] is my no. which is blocked.I am complain in consumer court for this.Please contact me on [protected]

i want my no. in any how

please this is my bussiness number please provide my no.[protected] as soon as pposible

May 13, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Mar 29, 2017

Updated by princeee i am waiting only one day after that i m going to consumer court ..beacause my running no. blocked permanently i have som balence also.

Mar 30, 2017

Updated by princeee Reliance Communications — Sim card block

1 Review
Pr princeee on Mar 29, 2017 Mark as Resolved

Hello sir i want action on my complaint emediately .after talk u i m going to store which give not response To me .u talk to store direct. Store adress is ...
Ff 27 wave silver tower sector 18 noida uttar pradesh pin code 201301.

..pllease take action now .i want my no.[protected]..

Plz contact me on [protected] and also talk to our store which given in adress

Mar 30, 2017

Updated by princeee My name is Raj kumar Not rahul

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Address: Kolkata, West Bengal, 711101

Website: Consumercomplaints

[protected] using since 2005
My sim got some problem.
Went to reliance store for more than 5 times in howrah.
Everytime they said we don't hv Prepaid sim rudely, u have to take postpaid

Finally I took 199 plan forcefully.
They took 50 rs for sim and 300 advance without any receipt and committed that rs 100 will be deducted for 3 months.
Nothing happened as such.

I m frustrated, they neither allow to migrate to Prepaid nor I can PORT...

I m helpless.. without making a single call i hv already paid 600+ rs...

Plz help me discconnect the number of migrate to Prepaid..

Contact- [protected]

Apr 30, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Mar 29, 2017

Updated by Md Raza Khan Just after raising a complain here I got the call from a smart ###-hole.
Who pretended to call me from Relaince asked me for my debit card number I gave the number..
Immediately he made a purchase of 2710 from paytm and was asking for the OTP.

And was saying this is a dummy OTP.

I m safe, will request u all to b smart..
Don't share ur debit card details especially OTP to anyone.

Or else u can b bank-rupt...

This is the number from which i got call [protected]...

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Raza,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Address: Chennai, Tamil Nadu, 600040

Hi I'm Deepak and my subscription ID will be :::::[protected]

Hi team my reliance broadband connection has not been worked for last 1 months on d date of February 22 I filed a complaint till now my connection has not been resolved if i asked for termination of my connection your guys gave me hell out of replay like you have to pay 400Rs y should i pay money you guys didn't gave me connection properly but you guys are charging me and your feild service person are simply awesome because they never attended my call if i call customer care service they asking one week time it goes on every week I'm just requesting you please terminate my connection i don't want to be part of your services please do arrange a termination for my account

Thanking you
Deepak

May 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: 625015

Sir/ madam

My self Anurag kumar & my reliance no. Is [protected].

Despite multiple time unsubscribing i am getting below message and charges of 21 each week from my account. I have subscribed more than 10 times. i have message proof that you have been successfully unsubscribed. still why i am getting charged

I always receive message as "Your subscription to INTELGAMESSUB21 SERVICE HAS BEEN renewed FOR 7 Days. To unsubscribe SMS UNsub 4043 to 155223.

That type deduction regularly.

Please reply as soon as possible.

Apr 18, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Anurag,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

Apr 15, 2017

Updated by Smart Anu again i have been false charged with and Rs 21 deducted. Kindly stop doing that. I don't have much time to log a complain and get money back.

Kindly give penalty for causing disturbance to customer. I sue you to court for Rs 1 million penalty be careful.

You have been successfully subscribed to Bwoodmaniasub21 and Rs 21 deducted from my account

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Address: Mumbai City, Maharashtra, 110084

Website: www.rcom.co.in

Yesterday at 1:17am a VAS service named "ShotforBiscSub60" has been activated on my reliance no. [protected] which I have never requested. I don't even know what this service is about and reliance has deducted Rs.60 from my main account for such a stupid service which they activated their own. This is something very annoying at reliance part. It has happened to me earlier as well but the deduction was small so I ignored earlier but this time with a deduction of Rs.60 I am not gonna spare you guys. Are you guys really doing business? or you guys are robbing your customer in such deceptive ways. This is my warning to you guys if I did not get my balance by tomorrow I am gonna take it to social media or would drag you guys to a consumer court..Hope you would feel the pain of your customer and respect them by avoiding such deceptive means, looting them every now & then.

Apr 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Customer,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

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Address: Jaipur, Rajasthan, 302018

My name is Sumit Badaya and I am from Jaipur, Rajasthan.
My Reliance GSM prepaid number is [removed].

Today, on 28th March 2017, I recharged my number with Rs.152/- from paytm. The recharge was successful, amount got deducted from my bank account. After recharge, I got an SMS from Reliance as follows:
"Dear customer, this RCV cannot be used in conjunction with your current plan". The 152 plan was not activated on my number.
I didn't get any refund to my bank account.

Kindly look into the matter and either give me refund of Rs.152/- or activate the offers mentioned for Rs.152/- plan on my number. Please do the needful ASAP!

Mar 29, 2017

Complaint marked as Resolved

solved

Reliance Communications customer support has been notified about the posted complaint.

Mar 29, 2017

Updated by sumitbadaya This website is fake, fraud and scam. I am getting calls from scammers asking my debit card details ..they are impersonating reliance executives

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Sumit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Bathinda, Punjab, 151001

Website: Reliance Communications Limited

I, Balwant Kaur am owner of plot at Bhai Mati Dass nagar Bathinda, Punjab. The said plot is on lease with Reliance Communications limited since 04/04/2007 and a tower is erected. Rent has not been received since Nov 2016. My son tried to contact the concern official Mr. Sanjeev Gupta ([protected]) who is not responding to any call/ message. Rent should be released at the earliest till the time possession of the plot is with the lessee.

May 3, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Balwant,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra, 135001

Website: www.rcom.co.in

It has been a decade i have been calling your call center your Store for number disconnection but there has been no resolution, have been following up for the same from last 6 months, receiving the bills and paying off but wherein no solution is there. Had been calling your call centere every time i call they say please pay the bill, when i pay they say number has to be activated then you have to wait for 1-2 hours and call again, is this my duty that i call your call centre for solution if i am paying the bills like an customer there should be a solution rather every time harrassing me without providing the solution waiting for a solution now
Kanwar Nihal SIngh [protected]

Apr 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Reliance Communications Customer Care's response Dear Kanwar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Address: 560076

Website: reliance communication

Hi,
i have probleam regarding bill every month i am getting wrong bill and sevral time i register a complain but no one doing any thing i right now my connection was off i dont no why i all ready regitered a complain regarding thin connection off plz start my connection becouse i am getting probleam no can contect me so start my no as soon as possible they told it will take within 3 day

May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Reliance Communications Customer Care's response Dear Amit,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Mar 28, 2017

Updated by Amit kumar Pandey my mobile no is [protected] and my complain no is[protected]

Mar 28, 2017

Updated by Amit kumar Pandey and my alternate no is [protected]

Mar 29, 2017

Updated by Amit kumar Pandey still i am facing that same problem my number [protected] still it was in off condition and no one doing any thing so plz help call me on my alternative number [protected]

Mar 30, 2017

Updated by Amit kumar Pandey hi again i not get any update so now i will take legal issue they all are thinking that i am fool when i am call they all are saying that i am transferring your call too different department and the call it will cut automatic .if you all are not provide me service and now i will port out my no from this network and i will proceed my legal action against of reliance communication this is my last warning letter .

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Address: Chennai, Tamil Nadu

Dear sir/madam,
I have a reliance sim which worked properly on the beginning. But now incoming calls are not coming and it prompts that my phone number is busy.
But outgoing calls are going as before as normal. The only problem is the incoming calls problem.
My number:[protected]
Country: India
State: Tamil Nadu
City: Chennai.
So I request you to resolve my incoming call issue.

May 5, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Reliance Communications Customer Care's response Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Complaints & Reviews

File a complaint to Reliance Communications

Reliance Communications reviews & complaints page 230

Balance recovery/refund

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Regarding recharge

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Not responding quickly

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Removal of reliance tower

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Connection is not been working since 6 march 2017

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Unwanted VAS activated without my request

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My phone no isnt working and i cannot contact any of your customer care

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Not refunding advance deposit of rupees 300

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Internet & network related issues since 10th March 2017 in Mobile No-9967353167

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Validity for 28 days but i got only validity for 5 days only

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Sim terminated

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Postpaid connection

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My connection is not been working for last 1 months

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Wrong charge

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Reliance seems to be the biggest fraud network; VAS activated - Deducted Rs. 60 from main account

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Recharge amount 152 plan not activated

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Rent not received

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Number Disconnection-9355018093

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Wrong bill every month

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To solve Incoming call problem

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