[Resolved] Reliance Communications — postpaid bill [protected] | |||
I would like to inform you who can my plan change without my information. My monthly rental and plan are freedom 350. I received 1137 bill amount this month with another monthly rentle which i can not pay this much of amount. When i word with customer service they are disconnecting call now first agent and senior agent word with me. Once senior agent transfer call to escalation or manager he put me on hold and disconnected the call i tried to call again but tgen disconnecting my call after ivr and ring they answered and hangup. Is this the way to treat cuatomer. I send an email [protected]@relianceada.com but no reposnce from their side as well. Is this the way to treat customer first hangup calls once he tried to contact second do not listen what i say just a single answer i received every time you have to pay. Finaly i have to say i do not want to pay this much of amount its fake. I am not going to wait till last date of payment ur service is great. Thanks [protected] Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Aug 02, 2017 Updated by Vijay 9555071752 Once I submitted this compain I received Two scam calls.[protected] [protected] Wow its realy realy fast sercice.. Friends look and note this number do not answer these calls. They i abusing once you know who they are.  Verified Support Aug 02, 2017 Reliance Communications Customer Care's response Dear Viajy, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Aug 08, 2017 Updated by Vijay 9555071752 Once I update one another PRANK CALLER.. No. [protected] | |||
 4 Comments | |||
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I have apply to convert my postpaid number to prepaid on 2nd of june 2017 in ACHIEVERS COMMUNICATIONS sanjay place agra. still my is not convert to prepaid .
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Shotforbiscsub60
What kind of service is this.. Every month 60 rs charge and u Dont have a customer care num.. ?? Making fool to customers??
What kind of service is this.. Every month 60 rs charge and u Dont have a customer care num.. ?? Making fool to customers??
Dear Sir/Mam,
There is unnecessary deduction from my balance amount, No proper response from customer care, Customer care recorded voice answering me that customer care executives are busy at that moment all the time.
There is unnecessary deduction from my balance amount, No proper response from customer care, Customer care recorded voice answering me that customer care executives are busy at that moment all the time.
What happening now. Nothing progress.. Is this the way to treat. Can any one suggest me please THE NEXT STEP..
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