Reliance Communications Complaints & Reviews

Received e legal notice on 07.08.17 from reliance for payment of rs 307. I have already paid the said amount on 6th july on the internet. Even after their mail i remit rs 307 to the a/c mentioned in the mail. Details are;
Amount :- rs 307.00

Utr no : bkidn[protected]

Ref no : s7632347

Bank name : bank of india

Still they are harassing me.

I am pinal shah. I am currently using a plan of 360 rs. But for the past bill payment of june-july they sent me a bill of net 821 rs. I have already paid my regular payement. From 21/07/17 the company is not responding so now i want to change my operator. This is the 3rd time the company has done this. Employers told to solve but the company is silent

I have asked customer care on last sunday which was 31st of july. I asked about the plan of getting 1gb per day. Your customer care told me to recharge of rs 151. I asked it for 2 times on that date. They gave the same reply and i recharged the amount of rs 151. For which i did not get the benefits yet. After that, i visited the retailer who showed me the reference number through which balance was deducted. They told me to go o the store. And again the keeper of reliance showed me the path to go head office fortune tower, bhubaneswar there i talked to some of your officer who was very rude to me and he told me to the email the customer care.

Finally, i wasted my time and visiting all of your offices. Now i want my money back. I also mentioned a complaint in your store located in laxmisagar, bhubaneswar, odisha. Please kindly help.

Hello team,

I have received below message. Right now i never use any rcom service when they stopped cdma service. I never hurt about below message? Is this fake?
Message:
"after repeated follow-up you have failed to pay rs. 181 caf[protected] pay today to avoid filing case at pune lokadalat court call irfan [protected] rcom"

The thing is i have never been contacted by anyone on this. Just received this sms two days ago and again today.

The number they have provided to call back is [protected] (Irfan), which is not reachable.

Please take necessary action on this.

Thanks and regards,
Shrikant anjankar

There were lots of bandwidth issues, after multiple complaints and no proper action taken, i decided to cancel by reliance account.

(Unlike airtel or other good consumer friendly service providers,
In reliance there is no way i can do a cancellation of account online, i have to come to the reliance office and write letter on hand and stand in queue to submit the request. When you want take a new line, they will come to your home with application form. If you decide to cancel, you have to run after them.)

I live in a remote town, i did come to city just for submitting the cancellation request written by me on paper, stood in queue and submitted it.

* a week later, i got a call from a "manager" called priya from chennai.
She did not let me speak rather she continuously spoke for minutes to pursuing me for continuing the connection with "offers"

* she gave this offer:
-"sir we are really sorry the connection issues were not sorted out, but please give us one more chance, the issue will be sorted out.

* she said"next two months, we will give you free data as trial for 1gb. You dont need to pay even 1 rupee bill"

* i said i do not need anything like this and wanted to proceed with cancel.

* she continued to speak for minutes & made me accept the offer. She said she would call me back by end of 2nd month for feedback. If i'm happy with service i can proceed. This is what agreed.

* what i agreed for :

"madam, i will take this offer, but i'm not willing to continue. I'm taking this as a gesture from your side as i suffered loss for many months without proper data connection", 99% i will not continue.

* she said it's completely fine and asked me to try for next 2 months as trial.

* during this 2 months, nothing was resolved, so i was completely unsatisfied and never wanted to continue again. As i had already submitted the cancellation request and everything was clearly agreed, i simply stopped using the connection.

* after 2 months, nobody called me to get the feedback or my wish to continue or not. I tried to reach back to the number from where i got the call from. The number was never reaching.

* for the next few months, without asking me, they put me into to a 2gb scheme and started billing me.

* this is completely unethical, unprofessional business & a completely aimed towards looting the customer.

* funny part is, all these happened during dec2013.
Every now and then they take the liberty to harass me with threat calls. I have received at least 100 calls upto date asking me to appear before delhi high court, the next morning for this"legal" case. How insane is this?

* nobody wishes to look into the matter, instead some goons with no technical knowledge and threaten me to pay the bill. I'm thinking to register a police complaint against reliance office here.

* i'm a senior manager in an it company, & i have payed lacs of bills for other honest vendors. Paying a bill of 1300/- is peanuts for me. But i will not pay for a crooked company trying to bully customers to pay the unreasonable bill, unethical way. I will let everyone in social media know how companies like reliance is cheating customers.

Alpesh jain survey no 3535 p. H. N 38 gram - posiya, tehsil - sardarpur, distt - dhar m. P. Pin 454280 my mail i'd aadinath [protected]@gmail.com
Sir, i give u my land 4 reliance and u add another network of jio with same tower without paying any extra amount.. Please increase rent or remove jio network before i take any action.. U paid only one tower rent and use two network with single rent paid... And also paid rent very let

To whomsoever it may concern,

I have received an sms from rm-reliance to pay rs 270 caf[protected].

In that sms, they told me that after repeated follow-up, i have failed to pay rs 270 caf[protected], pay today otherwise they would be filing case at pune lokadalat court.

The fact is that i have never been contacted by anyone on this. Just received this sms today.

The number they have provided to call back is [protected] (Irfan), which is not reachable.
I have also forwarded my complaint on socialmedia. [protected]@relianceada.com

Please take necessary action on this.

Thanks and regards,
Anshuman bhide

I am getting sms from rm-reliace stating that pay rs.157/- toavoid filing case at pune lokadalatcourt. And call irfan [protected]. The phone is bizi and for what i have to pay same is not mentioned. Also where to pay is also not mentioned. The amount can be paid by net banking but no such source is available.
Please let me know for what i have to pay rs.157/-? And if it is correct and proper and legal and then where should i pay the same.

I have not purchased the new usb device but still i am being charged for rental charges each month. Called the customer care for cancellation of the connection got a response to visit the showroom. When visited the showroom the rep asked me to contact the customer care. Now i have got a legal notice from the advocate for the non payment for the bill for which i have never availed the service.

To whomsoever it may concern,

I have received an sms from rm-reliance to pay rs 293 caf[protected].

In that sms, they told me that after repeated follow-up, i have failed to pay rs 293 caf and they would be filing case at pune lokadalat court, the thing is i have never been contacted by anyone on this. Just received this sms two days ago and again today.

The number they have provided to call back is [protected] (Irfan), which is not reachable.

Please take necessary action on this.

Thanks and regards,
Manish doomra

Dear team,

This is very heartily feel bad about reliance... If this is my personal connection i close with in sec... Because no response from ur technical& ur customer service team...

This connection almost close last 20 days, u generate bill for same amt 2135/-... I pay by cheque (Cheque no 003589) know ur team tell ur bill is pending that why

Connection is not connect... For pls find the complaint no connection complaint[protected].07.17 4.00pm

Close connection[protected]/08/17 2.17 pm
Entire last month ur connection hardly work 5 days... Bill for 5 day 2135 its pay by us still connection not active...

I had purchased a reliance wifi pod (Post-paid number [protected], relationship number :[protected]. On 29th april 2016, i had contacted customer care and requested to close my reliance number : [protected], as i do not want continue any reliance service.

I had contacted with mr. Maan tiwari and i told him that my next month bill will be start from 2nd may 2016, and i want close my number [protected] and its service. I do not want to pay anything more to reliance. He assured me that i will not have to pay any money and my number and its services will be closed till 2nd may 2016.

My service request number[protected].

Regarding this i had sent email on 2may, 2016 and 2nd june 2016 to reliance customer care,
Customercare,
[protected]@relianceada.com,
[protected]@relianceada.com

But i did not get any reply from reliance

Today i got a sms that "after repeated follow-up you have failed to pay rs. 115 caf[protected] apy today to avoid filing case at pune lokadalat court call irfan [protected] rcom"

I am feeling cheated as no one from reliance has taken responsibility to reply me or contact me and now i am getting such a sms.

I am attaching screenshot of email which i had sent to reliance. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number - [protected]/ [protected].

I am getting rm - reliance from last 2-3 days for payment of rs.200 against caf number[protected]. I am not getting for which service they are demanding money. I was using reliance modem in past before 2-3 years. I have closed the service and have paid all the dues for which i have e-mail confirmation from the reliance. Also, they are claiming they are following up with me, which is totally false. They never contacted me through any media. I am calling the guy irfan but never reached as it was engage all the time.

My number is [protected]
I have tried several times to generate port request number but same message received that "dear reliance customer, your request could not be processed. Please try after some time. Thank you".

Please help me to fix the issue it's prepaid reliance number.
I have also complained to the customer care he told me that within few days your issue will be solved but after waiting and months passes issue is not solved please solve my issue asap.

Thanks

My latest reliance gsm ([protected]) bill shows that the monthly rental is inr 1100.69, whereas as per my active bill plan monthly rental was inr 499. How come this 1100.69 plan got active?

There was neither any plan change request from my end or any intimation from reliance related to the change of plan.

I have raised several complaints through telecalling and email ([protected]@relianceada.com) as well. But no response till date.

This is k. Natarajan... My subscriber number [protected]. I bought this for 3g tangle from the pallavaram reliance store. Within 5 months, reliance communications limited changed their network from 3g to 4g and asked me to buy the 4g tangle. I paid through online for 4g tangle on 24/07/2016 in receipt no. Amip85666157.. But still i do not got this 4g data card.. As per rule, i have to get this within 10 days. After 40 days, i still not received 4g data card
But my 3g service was stooped on[protected]... Without any notification.
Reliance communications limited taken and transfer my money for r 4g tangle into their service network (Which was not given to me actually)
I cancel my subscription. Even before that reliance communications limited canceled themself to the subscriber number [protected] for 3g.
Its ridiculous and now i can see the messages coming from reliance team on threatening legal actions against section 406 &; 415-e...

What is the resolution for this?... Pls give necessary steps further i do...

Mobile no.: [protected]

Dear team,

Reliance communications has been repeatedly enabling and activating value added services without customer request and charging the customers without their consent. This sort of mal-practices are illegal and restrictive trade practises.

For example, 2 months back i received an sms from rm-58787 that i have successfully subscribed to bwoodmaniasub21 and my account balance has been deducted by reliance communications for the subscription. I contacted the customer and informed that i have not placed a request for subscription. The customer care representative could not provide any solution. I was asked to send an sms to unsubscribe from the service. I did that, but have not received the amount deducted from my account balance.

Earlier this month, i got an sms that i have subscribed to anchalvideowsub and amounts deducted from my account. Again i was informed that i have to send an sms to unsubscribe for a service that i have not requested for and has been charged. I did that.

Yesterday (August 06, 2017), i receive another message that i have again successfully subscribed to bwoodmaniasub21. Every time when the customer care is approached, the customer is forced to send an sms to unsubscribe from a service which customer has not activated or requested for.

Reliance communications has been automatically enabling the services and deducting customers' amounts fraudulently. Trai needs to be updated about this unfair trade practice that is adopted and clear deficiency in service.

When i searched the web, i have noticed that other customers also have raised similar complaints and reliance communications have informed that necessary waiver has been restored back to the account.

Please do the needful to reverse all the amounts that has been deducted from my account balance.

Myself ramakant mishra resident of jajnjgir chhattisgarh. My mobile no is [protected]. From last some days my balance was deducted unnecessarily. Kindly refund the balance deducted and stop if any service activated on my mobile number as i have not entertained any vas from reilance and neither interested to avail those services.
Looking for action.

Dear sir/madam,

I have been an user of the reliance broadband since 5-6 years. Every problem i faced with the broadband took between 3 to 15 days to resolve. Currently, i am experiencing no connection from july 9, 2017. I have lodged complaint #[protected], but to no resolution.

When i am writing to the customer care, they are just replying as "contact at [protected]@relianceada.com".

When communicating with [protected]@relianceada.com, 1st they reply atleast after 10 days. 2nd they say they have registered a complaint for slow speed (When there is no connection). 3rd i don't know what they are doing to resolve the complaint as i have contacted them on the phone also thrice. Every time, the call waiting has gone over 45-65 minutes and the call center person just hangs up the call within two minutes without even listening to the full complaint.

They are even not ready to discontinue the connection on user's request.

I think they just don't care about the users or the money they paid to get the services.

Dear officer,
This is to inform you that from last month i have network issue in my area for reliance, no connectivity and no signals.
I am fed up of complaining for network issue in my area. Kindly specify it whether your organisation can
Provide me proper network or i should switch to other service provider.
Be clear your answer should be yes or no.
Customer id:[protected].
Thanking you.