[Resolved]  Reliance Communications — postpaid to prepaid

Address:Ahmedabad, Gujarat, 382481

Dear concern,

I would like to inform you that i want to convert my reliance mobile number [protected] from postpaid to prepaid connection. I am not getting any satisfactory response from customer care. I have visited the near by relaince communication store frequently but it was always closed.. My bill is generated every month regularly but i am not getting or allowed to use any of the services. No customer service to help or to resolve my query. I will take a print copy for my record and any future legal process.

I have also dropped an email for the same before a week but no response.

I want immediate acting on this.

Thanks,
Kd
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Sep 2, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 26, 2017
Gyanprakash Pathak 's response
Resolve My Complain Urgent Basis.
Mobile No [protected]
Outgoing Call Stop 10 to 15 days.
Verified Support
Aug 02, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Reliance send me sms like this against wrong bill
After repeated follow-up you have failed to pay rs. 1474/- caf[protected] pay today to avoid legal procedure contact a k shaikh [protected]
Daily reliance send me sms like this. Datacard No. [protected]
My contact no. is [protected]
My Mobile No [protected].
Outgoing call stop 10 to 15 days.
Customer care no Response Call on hold 1/2 to 1 hours.

Very Bad Service...
I have load my number [protected] with Rs 152 on 19 July 2017 but did not get 3GB data till now please resolve

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