[Resolved]  Reliance Communications — Prepaid mobile no.[protected]

Address:Jaipur, Rajasthan, 302015
Website:rcom.co.in

I bought my prepaid sim from the company for Rs.999/- about 10 years back with a lifetime 50 paise per minute plan. The company sent me an sms to take a new 4G sim for uninterrupted service. I accordingly got a new sim a couple of days back. Thereafter, the Company stopped charging @50 paise per minute and instead started charging to me @3 paise per minute. Thus the company has committed breach of contract. The company should continue to charge to me @ 50 per minute as agreed by them for lifetime.
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2016
Reliance Communications Customer Care's response
Dear Shashi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Shashi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My alternate numbers [protected], [protected] [protected]
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