[Resolved]  Reliance Communications — Problems after cdma to 4g migration

Address:

Mumbai City, Maharashtra, 400061

Dear Sir/ Mam
I have sent the Mail bellow to Reliance communications but there is no reply or solutions from that side.. I am facing personal and bussiness losses because of this please have a look.


Dear Reliance!
My name is mohishekh gupta having 10years old my cdma no. [protected] as my identity in mumbai circle.

Believe me It was the worst experience related FORCEFUL CONVERSION from cdma to so called 4G network. I was very happy with Cdma because was very much flexible to use your services in prepaid, but you guys restricted alot after conversion. Although I crushed My expensive Cdma phone with no complaints, I thought It's ok, up gradation is for better and started using my 3g Samsung phone. But after today when promo net balance got over then got to know many HIDDEN CLAUSES(like I can't recharge 3g on it as per customer care person) . and finally fully disheartening I am facing here and thinking to PORT to other network finally.

I am facing alot of problems as following with this sim

1. There is no options to recharge 3g pacs on same sim (strictly don't want to loose my 3g expensive phone after cdma cell)

2. Very bad network showing false network but registration problems in few minuts.

3. Showing Roaming in home network.
4. My Promo plan is over and still no Tariff out from service provider, what do I recharge to continue?

If I want use only 3G then why reliance is forcing to use useless and expensive 4g network??

Why reliance is victimizing the customers like this and loosing the faith with middle class ?

Who is going to bear the EXPENSIVE MOBILE phone loss?

Who will provide 4g cell phone and what do I do with existing cell phone? I don't have the courage and budget to purchase 4g phone to continue with your unsatisfactory services (already bearing the loss of Cdma phone)

With these problems there is no choice left from Reliance side so I m thinking to MNP (but 100% not sure to carry this worthless network)

Or shall go to customer forums to know what do I do in this situation?

If reliance still wants to use me 4g network then please provide 4g Smart phone and data packs economy like 3g tariff.

I am expecting a solid solutions within few hours PLEASE. Otherwise I'll use my customer rights as per IPC.

MOHISHEK GUPTA
[protected]