Reliance Communications Complaints & Reviews

The internet by reliance is always a problem since i have started. Always it gets no signal and disconnected. Too many times file the complaint again and again and says it will be resolved within 24 hrs. It takes 3-4 days and when it starts, shuts down again in few minutes. Again file the complaint... And keep going like that.
Now its not working since five days, complaint id[protected]
Id[protected] please resolve this immediately.

Please do not give enough reasons to customers to go with another service providers.
Thank you,

Force to buy the Reliance 4G LTE Wipod device on 4th of June, 2016 as my Reliance NEtconnect Broadband stopped working. Till date the 4G service is not enabled. No customer care support. Reliance centres first told that the service will start from 25th June, 2016, Then it was postponed to 1st July, 2016 at 9.00am . But still no connection. Again went to Reliance centre for enquiry. The reply was it will start within 3days. Another 3days passed, till no connection. How can a company like Reliance be so unethical? Are they only there to extract money from customers without any giving any service? Furthermore there is no response from the customer care . HORRIBLE SERVICE. Let me know how can I give back the Wipod Device and get back my money.

Hello sir,
My data card number [protected]. pro 3 ul plan 4g update my change in only upload and download 25 gb am using 40gb right now slow speed also min 1mbps ur customer care person 3g 10time speed in 4g u get am approximately 10mbps am get in 4g and also 4g launch date not clear any one reliance person telling that reason am deactivated my data card. plz telecommunications minister cdma service again run in proper speed continue in cdma service no change 4g...

My self ajay kumar varun and i am old customer of reliance net connect and my old cdma number was [protected] and new 3g number is [protected], i have paid all the due amount of pending bill of reliance (rs-2278), on 4th june i have paid rs 2000 at reliance outlet at chandigarh, sector 37 branch and next rs-278 is also paid online through my sbi debit card and transaction number is[protected], but after all this now i have received an message that my rs 278 is pending and next bill of rs 938 is also pending, but which is the base of this outstanding and where is my payment which was deposited by me. from last 3 days i have called reliance customer care but they have not able to give me any satisfactory answer, so now i want to close this connection.

Please do the needful

Ajay kumar varun

On 5th july 2016 at 1.00 am i got a msg that adpaystrmg mly subs services activated in my mobile. though i have not subscribed such services. i call on 198 to refund the amt and unsubscibed this services. they say aapke no. pe subscribed ho haya hai hum kuch nahi kar sakte paisa refund nahi hoga service band kar sakte hai. when i asked him to transfer the call to superior person i want my money back. they put the call on hold then disconnet the call. i frusted with the responce o[censored]r representative.
Just i want to say please refund my money. if not the reply with the detail why then i decide to what to do
Waitng for ur reply.
My mobile no [protected]

I am customer of reliance netconnect CDMA data card member since last 5 to 6 years. My CDMA is not working since 30th May 2016. I have purchase new 4G SIM and wipod in last month. It was told by Reliance Officers that 4G services will launch on 25th June 2016 but it was not started, thereafter it was told that it will start from 1st July 2016 still its not clear whether it is launched or not. I have never anticipated such a worst communication from Reliance. I am rather disappointed to be still associated with Reliance network just because I have spend Rs.899 on purchasing wipod, which they should have given free of cost. I wish I could use more harsh language but having knowledge of Law I am not using the same. Reliance have caused serious mental harassment and agony to me.

HELL SIR, i got a call from reliance communication on 29 june 2016 from [protected] to change my no. to reliance post paid, next day on 30th he send a boy for collection of documents and 300 rupee, after collecting money i got a call on 03/07/16 from[protected] she asked me for address verification, i explained but after 2 hours i recieved a message that verification incomplete pls contact salesman, i tried calling salesman but he had not recieved my call, even customer care also not giving satisfactory answer, my no.[protected](to be ported)and contact no. [protected](ravi), please solve this issue either i have to lodge a FIR for misusing my documents.

Sir,
i used reliance cdma number [protected] .twenty days before without any further information my sim has stop working.when i approach to reliance care to resolve my problem, they said that "the cdma network of reliance is permanently close in your area you have to switch you mobile no cdma to gsm network. they asked me to submit one passport size photo and a photocopy of your address and identity proof document same day i have submitted all document they required .till after 10 day my number was not activated by reliance care shop executive .then again I went to the reliance care shop they said that due to human error your documents for mnp are lost., kindly again submit your document, .same time i submit.
Now after one week my mnp was not done .

kindly help me

Dear Mr. Hussain,

With reference to your below trailing mail dated 21.06.2016, I was forwarded the details to you as required but still there is no response. for below issue.

Also informing you that we have not get any solution on the same.


Regards,
Ravi Kumar
IT-Support Executive

Adhunik Transport Organisation Limited
Mob.: +91 [protected]
mailto:[protected]@atol.co.in || https://www.atol.co.in || https://www.lakshyagl.com


From: IT_HO [mailto:[protected]@atol.co.in]
Sent: 21 June, 2016 2:54 PM
To: 'rcomappellate.authoritydelhi'
Cc: 'rcomappellateauthority.[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'; 'rcomappellateauthority.[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'CorporateCare.[protected]@relianceada.com'; 'Vicky Singh'; 'vishal.[protected]@relianceada.com'; 'shakti.[protected]@relianceada.com'; 'Bharati Raja'; 'Alok Trivedi'; 'sandesh.[protected]@relianceada.com'; 'Siddhi Dabholkar'; 'israr.[protected]@gmail.com'; 'vinaypathak.[protected]@gmail.com'; 'Charudatta Rahaney'; 'rashmi.[protected]@relianceada.com'; '[protected]@atol.co.in'; 'Mumbai-ATOL'; 'vinod.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
Subject: RE: Too much issue related to network with your newly launched 4G [T[protected]XBS010Z1875829]
Importance: High

Dear Mr. Mohd Hussain Khan,

With reference to your today’s mail we have listed below few connections which are converted from CMDA to Reliance GSM 4G.

SR.No. MDN SR.No. MDN SR.No. MDN SR.No. MDN
1 [protected] 10 [protected] 19 [protected] 28 [protected]
2 [protected] 11 [protected] 20 [protected] 29 [protected]
3 [protected] 12 [protected] 21 [protected] 30 [protected]
4 [protected] 13 [protected] 22 [protected] 31 [protected]
5 [protected] 14 [protected] 23 [protected] 32 [protected]
6 [protected] 15 [protected] 24 [protected] 33 [protected]
7 [protected] 16 [protected] 25 [protected] 34 [protected]
8 [protected] 17 [protected] 26 [protected] 35 [protected]
9 [protected] 18 [protected] 27 [protected] 36 [protected]


Regards,
Ravi Kumar
IT-Support Executive

Adhunik Transport Organisation Limited
Mob.: +91 [protected]
mailto:[protected]@atol.co.in || https://www.atol.co.in || https://www.lakshyagl.com


From: rcomappellate.authoritydelhi [mailto:rcomappellate.[protected]@relianceada.com]
Sent: 21 June, 2016 2:35 PM
To: IT_HO
Subject: RE: Too much issue related to network with your newly launched 4G [T[protected]XBS010Z1875829]

Dear Mr. Kumar,

This is with reference to your e-mail dated 21 June, 2016 received at Reliance Corporate Care.

As informed you earlier, we request you to provide us Reliance number for further assistance.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Mohd Hussain Khan
Officer - Corporate Care
Reliance Communications Limited

NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged.

The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

--- Original Message ---
On June 21, 2016 at 1:56 PM, "IT_HO" wrote:
________________________________________
Dear Reliance Team,

With reference to below trailing mail we have not received any response from your side against the email dated 02.06.2016 regarding network related issue for PAN India of Reliance 4G mobile numbers and we are having 60 connections in corporate group of leading in transport industry having branches all over the India.

In view of the above we would like to request you please acknowledge this mail and revert with your final commitment for improvement of the network so that we can take the final decision to switch over all the connection of PAN India to other service provider.

Also we will not prefer to Reliance for more businesses in future.

Awaiting for your positive and prompt response in this regards.

Your co-operation will be highly appreciated.

Regards,
Ravi Kumar
IT-Support Executive

Adhunik Transport Organisation Limited
Mob.: +91 [protected]
mailto:[protected]@atol.co.in || https://www.atol.co.in || https://www.lakshyagl.com


From: IT_HO [mailto:[protected]@atol.co.in]
Sent: 02 June, 2016 4:53 PM
To: 'Rcomappellateauthority.[protected]@relianceada.com'
Cc: 'rcomappellateauthority.[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'; 'rcomappellateauthority.[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'CorporateCare.[protected]@relianceada.com'; 'Vicky Singh'; 'vishal.[protected]@relianceada.com'; 'shakti.[protected]@relianceada.com'; 'Bharati Raja'; 'Alok Trivedi'; 'sandesh.[protected]@relianceada.com'; 'Siddhi Dabholkar'; 'israr.[protected]@gmail.com'; 'vinaypathak.[protected]@gmail.com'; 'Charudatta Rahaney'; 'rashmi.[protected]@relianceada.com'; '[protected]@atol.co.in'; 'Mumbai-ATOL'
Subject: RE: Too much issue related to network with your newly launched 4G [T[protected]XBS010Z1602888]
Importance: High

Dear Sir / Madam,

With reference to your below trailing mail we would like to inform you that we are talking about our entire connections which are converted from CDMA to 4G GSM – Reliance. Our most of the connections are using by our top senior officers and they are facing network issue / call drops / no Internet Data access/ slow Internet access at each & every locations across PAN India and due to no network we are not able to communicate with clients and losing our businesses on very high scale.

We regret to write that if we will not get the solution for the above problem within a week, our management has instructed us to switch over to other service provider with immediate effect.

Awaiting for your positive revert.

Regards,
Ravi Kumar
IT-Support Executive

Adhunik Transport Organisation Limited
Tel.:[protected] || Mob.: +91 [protected]
mailto:[protected]@atol.co.in || https://www.atol.co.in || https://www.lakshyagl.com

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: 27 May, 2016 3:04 PM
To: IT_HO
Subject: RE: Too much issue related to network with your newly launched 4G [T[protected]XBS010Z1602888]

Dear Mr. Kumar,

This is with reference to your e-mail dated 27 May, 2016 received at Reliance Corporate Care.

We request you to provide us Reliance number for further assistance.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Priyanka Gangadhar
Officer - Corporate Care
Reliance Communications Limited

NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications
& is confidential or privileged.

The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


--- Original Message ---
On May 27, 2016 at 11:06 AM, "IT_HO" wrote:
________________________________________
Dear Sir / Madam,

We would like to inform you that the network is very poor of your newly launched 4G Reliance kindly request you to improve the same on top priority otherwise we will bound move to other service provider because due to network issue we are losing our businesses and also inform you that you will be responsible for our direct indirect losses of business due to the same.

In view of the above also inform you that there is so much issue with Internet data also for example user exist the Voice + data plan but currently he is not able to access the Internet.

Please look into the matter.

Regards,
Ravi Kumar
IT-Support Executive

Adhunik Transport Organisation Limited
Tel.:[protected] || Mob.: +91 [protected]
mailto:[protected]@atol.co.in || https://www.atol.co.in || https://www.lakshyagl.com

Pls help, Reliance Company took 2 year advance money for providing free Internet Free Calling in Sept 2015, now at shut down of Reliance CDMA network they want to close my internet service for which they took money. Reliance Agents And Reliance Company both are expert in cheating there customer. My Reliance no. Is [protected] and my mob no. Is [protected].

Pls help if there is any source of Justices in India.


These fraud Company takes money in Advance and they never want to clear issues.

To
The department of telecommunications
Ministry of communications and it
Sanchar bhawan 20, ashoka road, new delhi 110001

Sir,
I want to file a complaint letter or want information from department of telecommunication regarding telephone/mobile that when from 22nd may 2016 to 6th of june -2016 may cdma mobile is converted to gsm, and it has already taken long time, after converting cdma to gsm many customer are facing problem, i am one of them. reliance company committed with me that same plan will continued after conversion to gsm 4 g but they are not doing so, my plan was 899 rs plan in which 100 hr monthly was free but after around 16 day mobile is not working 22nd may to 6th of june-2016 6th june afternoon working start but received my bill rs.1034.00 as per discuss with company staff i have given rs.200 special discount & bill charges pro rata basis i have many time call or email in reliance but not respond as on date please look into the matter and provide me compensation, and take necessary action regarding this.

My reliance mob no - [protected]

From,
Neeraj k sharma
Mob - [protected]

Dear sir,

Since 5th june 2016 reliance has discounted the service of my earlier cdma data card [protected]. till date my internet service held up and i could not connect any internet services. as per your notification, i have registered for reliance 4g and i got new 4g sim with new wi pod - lte on 20th june 2016.

Unfortunately it is not activated due to pending of migration problems from cdma to 4g.

Since the cdma services has been stopped by you, you have to waive off the bill amount which you sent me on my email.

You are kindly requested to do the migration from cdma to 4g at the earliest and waive off the bill sent from 5th june to 26.06.2016 and further up to the activation of my 4g data card no. [protected].

Thanks & regards,

Sanjay
[protected]

Despite several complaint still my money has not been refunded, and customer care is very irresponsive and hiding some where.
Customer care has promised lot to escalation through mail, but each time i post a complaint i get the same response from them.

I had reqested for reliance wired broadband connection, and after initial feasibility check, i submitted my cheque on 20/04/2016 for Rs 1480.

After which i got a call form technician stating that connection will not be feasible to my location and my amount will be refunded in 31 days.

I havent recieved my money yet and when i registered a complaint to customer care, there is no reply from them.

Following are the details provided by your order acceptance team.

As per your application your details are as below.
1.CAF no:[protected]
2.Subscriber ID/s :[protected]
3.Name(Customer Name):MR VIGNESH M
4.Address(Customer Address)NO 14 GOGALAKSHMI APPT DOOR NO G2 SRYAPRAKASAM STREET KRISHNAPURAM AMBATTUR
5.Alternate Contact No:[protected]
6.e-mailID:[protected]@yahoo.co.in
7.Services Opted:Broadband
8.RatePlan:WICF699

return my money at the earlies.

Regards,
Vignesh
[protected]

I have recharged my number ([protected]) with rs.93 on 4th of july for 2g net recharge offer which show the offer on *129# recharge rs 93 and get 10 gb data for 28 days and got only 500mb data for 7 days.
I have tried to solve the problem with so called customer care representative of reliance communications, first time i will talkm to vimlesh and it will say that iproblem solved within 00.30 hrs after 4 hrs again call to the custumercare but every time they always say that your problem is solve with in 2 to 3 hrs. my comlaint number is[protected].

I have received a message from reliance offering recharge of 79 and getting 220min on all calls valid for 28days. I subscribed this offer but i have not got any benefit of this offer even though i got message of successfully subscribing it. When i contacted the customer service center i have told that my subscription lapsed and i will not get any refund on my subscription of rupees 79. Kindly acknowledge my queries as soon as possible.

They had given false information that by recharging with amount RS 178 it gives unlimited data for 28 days when I recharged it I only got 2.5 Gb for 28 days so I kindly request to u that plz do something about it and give me justice ...why they are giving false information about their products it's responsibility of the company to fulfill what they are offering not to just betray them ...

Dear
Sir/Madam,
With due respect I would like to inform you that I had subscribed a Reliance prepaid CDMA connection in 2007 the no, being [protected]. In 2013, I had switched over to post Paid tariff and it continued till April, 2016. As Reliance CDMA had declared to shut off their connection in Katwa belt, I had applied to switch over to Reliance GSM connection through PORT. My Reliance GSM Connection started on and from 20/4/2016 and it continued uninterruptedly till 28/4/2016 and then it suddenly got snapped out. After fulfilling a few more formalities it was restarted on 8/5/2016 and continued till 11/5/2016, from then the connection has been totally blocked. I had made contact with the Burdwan Reliance Executive Ajitav sir, Reliance Tower manager and Saktigarh Reliance officer Priyanka Madam several times and now they do not intend to make contact with me and they fully non-co operate with me.
As I am govt. service holder, my no [protected] is very important to me because it has been given to all necessary places. I desperately need to retrieve the number. I wish that either Reliance restores my connection or port the number so that I may switch over to some others service provider.
I wish your early intervention.
Yours faithfully
Sujay Mondal
(mob.no.-[protected])
Person whom I connected with:-
(1) Priyanka madam - Saktigarh Reliance Executive - mob.no-[protected].
(2) Ajitav sir- Burdwan Reliance Executive – mob. no -[protected].
(3) Reliance Tower Manager-mob.no-[protected].
(4) Ratul - Saktigarh Reliance store-mob.no-[protected].
(5) Durgapur Reliance office –mob.no.-[protected], whatsapp.no.-[protected].

Sir
i am using mobile no [protected] since last 16 days the recipient say my voice is not clear why so. customer care doesnt care even 198

please resolve the problem immediately

ASHISH paul

Hamari firm M/s. NKD Enterprises, Kota ne Reliance Communication Broadband Kota ki dealership jan-2014 me li thi, uske baad reliance company ne kota, sikar, jhunjhunu & many other district me reliance broadband ki service ko band kar diya, lekin company ne abhi tak kisi bhi dealer ka security refund wapis nhi kiya jisi complaint and refund request company ke officers ko time time hamari firm ke dwara di ja chuki he but jan-2014 se abhi tak reliance company dwara ki tarika ka koi refund nhi diya gya, , , , , , or reliance ke officer ye bhi kahte he ki...pesa to kabhi nhi milega, , , , , , , , , aap mobile recharge ke voucher le lo...plz help me...plz is chor company se mera pesa wapis dilwao...plz...bhagwan aapka bhala karega

To
The department of telecommunications
Ministry of communications and it
Sanchar bhawan 20, ashoka road, new delhi 110001

Sir,
I want to file a complaint letter or want information from department of telecommunication regarding telephone/mobile that when from 1st june 2016 all cdma mobile is converted to gsm, and it has already taken long time, after converting cdma to gsm many customer are facing problem, i am one of them. reliance company commited with me that same plan will continued after conversion to gsm 4 g but they are not doing so, my plan was 594 rs plan in which reliance to reliance was free but they are not giving that plan. please look into the matter and provide me compensation, and take necessary action regarding this.

My reliance mob no - [protected]

From,
Mohd. athar
Mob - [protected]