Reliance Communications Complaints & Reviews

dude same here..its no use reliance 4g less speed than 3g, its been 4 days my problem is not even addressed!
my no.- [protected]

I have had no recovery in internet speed till date... Please look into this...

I wish to be contacted via e-mail as any number on post will lead to unwanted calls...

[protected]@yahoo.com

I own niche websites, and your service has ruined my weeks plans, deeply dissappointed

I hope your team gets in touch with me soon as even today I got a message asking to pay the bill else a case will be lodged again.Even your customer care number is not working as I kept the call on for 30 min still there was no one responding to the call.
Please assist me on this ASAP
Thank you.

My contact details : [protected]
Email : [protected]@gmail.com

my relaince number are not be on
[protected]

now i am not ahave personal number because my personal number are off by reliance ...
reliance cdma number off and not be on (convert) 4G
[protected]q

Dear,
Reliance Team
This is in-from u to that actually I've put a complaint regrading of mobile number [protected] is that huge data mb dedicated why I don't know bcuz I'm using Samsung Galaxy J7 Smart Phone its a one more ULTRA DATA SAVING MODE obtained also available and no more back-ground apps running here, I'm basically many times using WhatsApp apps so why my data mb huge dedicated from my data mb why i don't know however I'm used 3G service

Hence, I request u to that actually i've put a complaint about reliance gsm bad service nothing more else totally worst service...It's harassing for me..Please look into matter below given attachment files and help out me, what is the actual problem tell me else take action immediately or need to help backend team any more else and call back my number tomorrow before in 1pm...

Regards,

Sanjoy Khatua

[protected]

Dear CustomerCare,

i am not able to understand how to react now.its been 3days and i didn't get my balance back and roaming facility.
I am in roaming, not able to receive or place a call due to your extra charges.
Outgoing Call rate is 1.15rs/min and Incoming Call is 45p/min.
Even i got two message regarding 1st two SR that these SR are resolved.but i am not able to understand the logic behind resolved SR. when my balance is not credited in my account and roaming is activated then how SR get resolved.
Now i have to think about portability due to service provided by RCOM.
My grandmother is admitted in hospital and i am not able place or receive call.so you can understand the felling that i am going through.

I didn't receive any call from your team.

Hello,

I got a call from [protected].he said he is calling from consumer complaint site and want to refund money in my bank account so he want my 16digit debit card no so he can immediately transfer and this is the rule of consumer forum they refund money in account.when i said i am not going to give my account no then he said that we are going to close your complaint without solving.

Dear Ruchee,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications

Dear Appellate,

i have recharged my phone on 7th july for roaming pack i.e 92 Rs/56days.
today is 3rd day but my pack is still not active.i called 3 to 4 times @ 198 they gave me complaint no and that complain is also resolved as per your record and message but i am still facing the same issue i.e for outgoing 1.20ps/min and 45p/min.

But according to Pack, my call rate should be for outgoing 35p/min and free incoming.
i got three SR no out of these 2 is resolved but i am not able to understand when my pack is not active then how your SR no is resolved.

SR No:[protected]
SR No.[protected]
SR No.[protected]

Please resolve my issue.Now i am frustrated with your service that your company is providing in last 2days.

Today i.e on 9th july i called @ 198 they said your service is active afterthat i made a call and the issue arises i.e 1.2rs/min.,


I am feeling suffocated while using reliance in three days. i am in roaming and i am not able to call or receive the call.


Please resolve this issue.
I am not able to understand how to react now.its been 4 days and i didn't get my balance back and roaming facility.
I am in roaming, not able to receive or place a call due to your extra charges.
Outgoing Call rate is 1.15rs/min and Incoming Call is 45p/min.
Even i got two message regarding 1st two SR that these SR are resolved.but i am not able to understand the logic behind resolved SR. when my balance is not credited in my account and roaming is activated then how SR get resolved.
Now i have to think about portability due to service provided by RCOM.
My grandmother is admitted in hospital and i am not able place or receive call.so you can understand the felling that i am going through.

Thank You
Ruchee Kumari
[protected]
ruchee.[protected]@gmail.com

how much i have to wait.its been 5days..

I am tired of your hypocratic replies. Kindly resolve the issue at the earliest or I shall escalate the issue to consumer forum.

Dear Reliance Executive
May i know how much time you people take to make a contact with customer.
approx 15 days has been past and i didn't get any connectivity. no one contact me or solve the issue.
very tired to contact to CC.
looking forward
Nadeem

Dear Sir/Madam
one of your executives informs me that issue will be resolved but how much time it'll take he didn't reveal.
I am suffering this problem approx 1.5 months but didn't get permanent resolve and you people also not sure when it will be solved.
so my humble request to you kindly give back my security amount so I can take the services from others.
looking forward
M. Nadeem

Dear Sir/Madam
Whole month of July I didn't get the connectivity. In 1st and 2nd of August i got connectivity but again same thing continue. now 10th of Aug i got again connectivity but since yesterday i lost the connection. kindly solve my issues at permanent basis as well as give me a viewer.
Thanks
M. Nadeem

Dear Reliance Tech Team
i am very disapponted with your services which is provided by you people.
I didn't get the connectivity since july. in August i got it 2 or 3 days but now till today i didn't get the connectivity nor viewer although every day i got message for payment. even my previous payment is clear.
hope you people will solve my isseus and provide me viewer.
Thanks
Nadeem

Dear Sir/Madam
Now my internet is working fine since yesterday but unfortunately reliance customer care denied my viewer request they said viewer have been provided of Rs.143.00 even I didn't get the net from July. In August I got only 1-2 days net connectivity as well as my past dues cleared already.
please provide me full viewer.
Thanks
M. Nadeem

Dear Arun,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications

purchased 11 postpaid sim card on my company name scope services hub
From the 1st day i facing network issue in all number. i already registered complaint complaint-sr no[protected], and customer care executive said your problem will be resolve in 48 hours. but i am facing the same problem
Again and again that's why i want to surrender my all numbers. i called up many times to customer support but still there is no response from reliance communications.
O i request you please resolve this issue as soon as possible.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Thanks & regards
Arun kumar
[protected]

You can contact me on [protected].

Hi,

My number is [protected]
I was got messge in my mobile from relience ( 1gb data recharge with 156 rs )
then
i did recharge 156 rs amount on 1st july 2016 and get validity 28 days and 700 mb 3g data but i have used 200 mb and suddenly it showing 0 mb. then i call to customer care number two and three time all executive said system updation is running then call us after 2 hours and 24 hours and didn't register my complain.
then i call him on 8 th july one execative her name is sheeta she said we have only 3 day record so we are not able to check your data deduction details.
this mean there is no any proper support getting from customer care also they are not taking my complaint.
And relience executive said you did 156 ₹ recharge and you have got 14 days validity.
But after Recharge 156 ₹.i have got message you have got 700 MB extra and validity for 28 day..I have also attached image of SMS for your reference..

so please see in this issue. and return my valuable amount in my number.


thankin you,


Yours faithfully

shashi

Dear Shashi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Dear Chandan,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications