[Resolved]  Reliance Communications — Regarding refund of wrong bill postpaid payment

Address:

Sri Muktsar Sahib, Punjab, 152107

I paid bill of postpaid number [protected] towards reliance on 16 dec with two entries 500/- and 1000/- through online mobikwik wallet, which was in actual a wrong entry bcoz the number was already ported to idea and the bill should be paid to idea operator, but this was my mistake, when we talk to reliance store, as they have checked the amount of 1500/-shown extra by 18 dec 2015. They simply guide me for refend, Mr.pankaj kumar (recovery manager at bathinda) followed this case and I provide him receipts from mobikwik of paid amount for requesting refund.but this time he fails to provide me satisfactory answer and never pick my call, even reliance store employees told me that this is not in their hands, mr. Pankaj can do this.now I am totally harassed by Mr.pankaj kumar, as he just giving me excuses, not doing job.kindly help me to take my money back.