[Resolved]  Reliance Communications — Reliance Communications- Not providing the service offered.

Address:

Bangalore, Karnataka

Reliance net connect is offering additional data on their recharges and is not providing them as offered. I recharged Net connect + for Rs 849 on Feb 5 2014 ( Receipt ID - AMIR[protected]. The recharge details is as follows: "MRP (Rs.) 849 Pack 6GB Monthly Pack Admin Fee (Rs.) 755.61 Service Tax (Rs.) 93.39 Benefit 6GB of Data usage with 30 days validity Valid for 30 Days Note Recharge now to get additional 1228 MB of Data usage " But I received only 6GB data and not additional 1228 MB which is offered in their website. I have logged a complaint '[protected]' and I have send many mails to netconnect but haven't received any update on this issue .Now when asked on reliance webchat the customer care executive is telling me that the offer has been already provided to me, but I haven't received the offered 1228 MB in my account. How can they say it has been credited to my account but I havent received any. How could reliance take customer for granted and provide false information. I want Reliance to Credit the offered 1228 MB to my account asap. Contact me for any additional information : Reliance account no: [protected] Name: Renjith Raj Contact Number: [protected] Email: [protected]@gmail.com Thanks Renjith