[Resolved] Reliance Communications — Reliance data benefits not credited | |||||
My no is [protected] On 28th Jan I got sms that on on mobile Recharge of Rs. 54 1gb 2g data with 28 days validity dial *129*54# to get benefits. So I done that process I got confirmation about Recharge. I got 500mb and validity upto 1st February. Immediately I call 198 to launch complain about same, executive Mr. Atish told me that ur eligible for the scheme and benefit will credited in ur a/c within 4 hours but still benefits not credited. I trying to call 198 but it's not working. So plz launch complain and credit my benefit. And confirm with me. Was this information helpful? | |||||
Mar 7, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Jan 30, 2017 Updated by Kiran Netalkar Reliance Communications — Reliance data benefits not credited1 Review Ki Kiran Netalkar on Jan 30, 2017 Mark as Resolved My no is [protected] On 28th Jan I got sms that on on mobile Recharge of Rs. 54 1gb 2g data with 28 days validity dial *129*54# to get benefits. So I done that process I got confirmation about Recharge. I got 500mb and validity upto 1st February. Immediately I call 198 to launch complain about same, executive Mr. Atish told me that ur eligible for the scheme and benefit will credited in ur a/c within 4 hours but still benefits not credited. I trying to call 198 but it's not working. So plz launch complain and credit my benefit. And confirm with me  Verified Support Jan 31, 2017 Reliance Communications Customer Care's response Dear Kiran, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Feb 04, 2017 Reliance Communications Customer Care's response Dear Kiran, We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required. Regards, Reliance Communications | |||||
 5 Comments | |||||
Comments
Kindly inform to you My Plain 152 Unlimited calling but problem 20 days i calling for Bihar any network call automatic disconnected 10 minutes and todays problem not connected for phone any network contact customer care no any positive response mob numer [protected]
Reply
Dear sir/madam
I am Jigyansa. My number is [protected].
The outgoing calls is fine, but the incoming calls is a problem. Upon calling it said that the number is switched off.
I tried switching off the phone many times, even tried different phones, but the problem persists.
Kindly look into the matter at the earliest.
Thanking you.
I am Jigyansa. My number is [protected].
The outgoing calls is fine, but the incoming calls is a problem. Upon calling it said that the number is switched off.
I tried switching off the phone many times, even tried different phones, but the problem persists.
Kindly look into the matter at the earliest.
Thanking you.
Please disconnect my mobile No [protected] due to non availability network in leh-ladakh and i am not able to deposit the sim card in mobile store in present location so please disconnect my number earliest.
I am unable to call for 3 days, it shows server is busy, I cmplnt to customer care but the problem is still the same condition, and now costumer care is also not responding from my number. This is vry disappointing.
Sir,
I have taken new connection of reliance prepaid SIM [protected] number m not able to call in any network. And m not able to call to customer care executive please kindly help...Regard to this issue
Thank,
Rahat Ali
I have taken new connection of reliance prepaid SIM [protected] number m not able to call in any network. And m not able to call to customer care executive please kindly help...Regard to this issue
Thank,
Rahat Ali
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709