Reliance Communications — Reliance GSM-Balance deducted | |||
I had around 41 rupee balance at night and just the next morning my balance was nil and I could'nt make a important call. I raised a complain with SR No as[protected]. The care executive explained that the balance was deducted for data usage. But I still had 95MB left with my number. Though I had maintained a separate data balance they deducted it from main balance. This was not the first time I experienced this. The complain got resolved today itself and I received the balance back. Again while i switched on the data, they again deducted around 10 from main balance keeping the data balance intact. What kind of a situation is this? I am seriously thinking of moving from Reliance to Airtel which has a better customer support. The number on which I am facing this is [protected]. Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Asha,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Http: / / goo. Gl / 1yhvey
Reliance communications always does unfair balance deductions. Please visit the link and sign the petition against the unjust: http: / / goo. Gl / 1yhvey
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Reliance communications always does unfair balance deductions. Please visit the link and sign the petition against the unjust: http: / / goo. Gl / 1yhvey
Please support and share the campaign.
Your vote counts, you matter!!
The same thing happened yesterday again. The same procedure they follow every time, and it again happens the very next month when my data balance is about to finish. I had 120 mb data still deducted RS 15 form my main balance. Ridiculous this is, many of my friends left reliance because they were frustrated of complaining every time.
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications