[Resolved]  Reliance Communications — Spontaneous amount deduction and no response

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, This is to inform about my reliance prepaid gsm problem in continuous balance deduction of Rs 20 till yet for VAS charges and i have reported earlier but there is no response from the reliance team and there is no one who would likely to see my problem and resolve it.It is so ambarassing that reliance is doing their bussiness by using customer money wrongly which they are unaware.If this issue is not resolved then i will lodge a FIR for balance deduction and there is no one responding and thinking of a blind ignorant issue.I want to talk to operator as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam, This is to inform about my reliance prepaid gsm problem in continuous balance deduction of Rs 20 till yet for VAS charges and i have reported earlier but there is no response from the reliance team and there is no one who would likely to see my problem and resolve it.It is so ambarassing that reliance is doing their bussiness by using customer money wrongly which they are unaware.If this issue is not resolved then i will lodge a FIR for balance deduction and there is no one responding and thinking of a blind ignorant issue.I want to talk to operator as soon as possible.
My Contact Number-[protected]
Email Address-sameer.[protected]@gmail.com
Communication Circle-Reliance Delhi Metro Circle
Dear sameer_khan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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