Reliance Communications — Stay away from this one

Address:Hyderabad, Andhra Pradesh

Dear Team,

Myself has given MNP request of my mobile number [protected], on 25/04/14 by submitting proper documents at your reliance store.

Till date my number is not activated. It’s a CDMA SIM that I requested to convert it to GSM.

Please do needful and resolve the issue at the earliest.

Till date my issue is not resolved.

I had submitted an application for conversion of my CDMA SIM to GSM bearing mobile number [protected], with porting request code number RA 777249.

It's been 10 days that my number is not activated.
I even purchased the GSM SIM also the same day.

Why it has been getting delayed?

Resolve this issue at the earliest, as facing problem with my current CDMA SIM.

This is for your information and necessary action.

Day before yesterday I received a mail from them stating that my application got rejected without any information, why it got rejected.

Please do needful

Regards,

R. Suresh RAO
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
It's been a month, I placed a request in regards to MNP by providing proper details to the store with relevant documents.

I got a mail, from the reliance team that my application has been rejected.

They didn't even mention the proper reason, for the rejection and simply closed my request.

This is not the way they should handle customer concern.

Please do needful and revert at the earliest.


Thanks,
R.Suresh RAO
[protected]/[protected]
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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