| Address: New Delhi, Delhi |
Dear officer,
I have been receiving emails from Reliance Telecom for the last 2 months which are shocking. They are advising me of 'non-payment of service charges' which I don't remember belonging to me. I have been a resident of Australia for last 4 years and have not been using any services of Reliance Communications since 2009 as per my memory. I found the emails non-legitimate and tried to figure out what the matter was.
Upon calling Reliance customer care, I was advised that the number mentioned by Reliance Communication doesn't even belong to me and that it was registered under someone else's name in November 2006. Today I received another email from Reliance using the email address given below, advising me to appear in front Lok Adaalat in June 2014.
I tried to further investigate into the matter, searched this over google.com and found that someone has already complained on www.consumercomplaints.in in relation to the same issue. I am hereby seeking assistance in taking legal action against Reliance for causing such distress and discomfort to me.
King regards
Aakanksha Shinghal
Following is one of the emails that we received from Billing.[protected]@relianceada.com:
"Name/Address ********* ******** D/O * * ********, MSR NAGARBANGALORE560054
Account No : **********
RIM No : [protected]
Amount Due : Rs.1101
Dear Sir / Madam,
As our privileged customer, you have used the telecommunication services
provided by us. It is regrettable that despite reminders the payment of Rs.
1101 is still due in your account. You will appreciate that our obligation,
as an operator, is to provide you with a network to make and receive calls.
You, as a subscriber, are obliged to pay for the use of the network.
By this mail we call upon you to pay the above-referred amount, being
Service Charges due and payable, to the Company within 7 days from the date
of receipt of this mail. To avoid any legal actions in near future request
you to clear the dues.
Please make the payment, through DD / Pay Order, in favour of RCIL A/c
[protected] not later than 7 days of receipt of this mail
The payment of Service Charges may also be made at our authorized Web
Worlds / Web World Express/ to our visiting representative.
Yours faithfully,
for Reliance Communications Infrastructure Ltd.
Dont Reply to this mail for any clarification please contat to Contact
Person/Number. - or For More clarification Please Walk into any of the
Reliance Store
On-line payment options,
Please find below the details
1. Login www.rcom.co.in
2. Click on Instant Pay
3. Enter the Mobile No. (Ex:- 9342XXXXXX)
4. If it give wrong account no. or Invalid Subscriber no. than Please
prefix "Q_" and then enter mobile no. (Ex:-Q_9342XXXXXX)
Than follow the Instructions
Note:- If still you face problem to make online payment request you to walk
into any of Reliance Store and make this payment Or You can Courier the
Cheque/DD to below Mentioned address
Sathish Raghu - Manager - Circle CRO
Reliance Communications
No.12/2, Tower B, Subramanya Arcade
Opp to Jala Bhavan Bhannerghatta Road Bangalore - 560029
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
2nd email from Reliance Communication
Subject: Pre Litigation Case - 78817/2014-[protected]
Reliance Communications Limited (Anil Dhirubhai Ambani Group)
No.12/2, Tower B, Subbramanya Arcade, Bannerghatta Road, Bangalore – 560029
(UNDER THE GUIDANCE OF)
DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN
PLC NO: 78817/2014
Date:10.05.2014
To,
Sub: Pre Litigation Dispute between M/s.Reliance Communications Limited and
yourself with respect to Non-Payment of Service Charges due.
It is noticed that there is a dispute between yourself and M/s.Reliance
Communications Limited Bangalore regarding amount due payable by yourself.
The Applicant, M/s.Reliance Communications Limited has requested this
Authority to take up the same matter for amicable settlement through
conciliation before the Lok Adalath. Therefore, the Lok Adalath has been
constituted for settlement of the Prelitigation case.
There, you are hereby directed to take the notice and appear before this
Prelitigation Lok Adalath Sitting No.86/2014 on 09.06.2014 (Monday) between
11:30 a.m. and 4.00 p.m. before at Office of the Deputy Registrar,
Conference hall, 1st Floor, City Civil Court, Bangalore – 560 009
To the Notice:
• The said Notice has forward to consider your grievances and get the
matter settled Amicable in the Lok Adalath.
• Award given by This Court is deemed to be the decree to the City Civil
Court U/Sec 21 of Legal Services Act 1987, and same is final an binding on
both parties to the dispute.
Account No :
Mobile No :[protected]
Amount Due : Rs.1101/-
Don’t reply to this email for any clarification please contact Further
ClarificationsPlease Walk in to Near by Reliance Store
Hard copy of the notice is sent through post if you are not received the
same take copy of this mail and visit above mentioned Court address..
The Manager
Member Secretary
Reliance Communication
District Legal Services
Authority Bangalore
Bangalore Urban.
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
Aug 14, 2020
Complaint marked as Resolved
Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.
Regards,
Reliance Communications