Reliance Communications — Super data offer | |||
Sir, My number [protected] When I check *129# in my mobile see the super data offer(*129*4) specify got my number recharge for 131 and get 10gb 2g with 28 days validity so I recharge for 131 on Tue Mar 01 2016, 5:56:55 PM.But I get only 600mb internet with 14 days validity.I ask the customer care they say this is specially for your number so wait for 24 hours but I didn't get anything.So I again call to customer care they take this as complaint also give the complaint number[protected] after few hours later I get sms your complaint is resolved. Check the internet balance 500mb 3g internet is added in my account.But you promise 10 gb 2g net for recharging 131. Reliance is very pathetic every time I recharge and follow-up in costumer care this is not good for best network.also your customer care representative did not give proper respect and suggestion. Give remaining 9gb 2g internet . Or better switching my network. Also say missed to say onething if I check *129*4#now (from March 2 onwards) super data offer for my number is recharge for 195 and get unlimited internet.BUT AT THE TIME I RECHARGE MARCH 1 . 131 to 10GB INTERNET ONLY. Thanking you sir, By Sathish Kumar Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Sathish,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Regards
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Regards
Reliance Communications
No not the mention benefit I get.
You displays as 10gb with 28 days validity but I get only 600mb 14 days validity and 500mb 3g validity with 28 days validity
You displays as 10gb with 28 days validity but I get only 600mb 14 days validity and 500mb 3g validity with 28 days validity
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications