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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025

Complaints 22896

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10299

Good! Reliance Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Communications step up their efforts to fully resolve all complaints 👍

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Address: Ghaziabad, Uttar Pradesh, 201012

Purchased 2gb data on 4/2/2016 for rs 294.Company stopped a/c when the consumption was only 1.54 gb on 25/02/2016.This is aganist the purchase condition.Pl see and arrange bal data

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Anil,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Surat, Gujarat, 395009

The relaince CDMA network is really big, but yet it lacs about proper connection in many areas, and the Internet speed is really not at all satisfactory, would not refer any one for a new connection to relaiance nor a MNP.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Nishith,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Ajmer, Rajasthan, 305001

मेरा मोबइल नंबर ७६८८८४९०९५ जिसकी रिचार्ज वैधता दिनाक ०५-०३-२०१६ को खत्म होनी थी जो की कंपनी द्वारा २८-०२-२०१६ को समाप्त कर दी गयी
जिसकी शिकायत सहायक सुचना नंबर १९८ पर की गयी जिसकी शिकायत संख्या २४३४८२२०५ लेकिन कंपनी की तरफ से न तो संतुष्टि दायक जवाब आया और न ही समस्या का समाधान किया गया है एव मेरा नंबर भी ब्लॉक कर दिया गया है जिसके कारण में ग्राहक सेवा अधिकारी से संपर्क भी नहीं कर पा रहा हु
कृपया मेरी समस्या का समाधान करे
मेरा अन्य मोबाइल नंबर ९६९४१०१६४४ है जिस पर आप मुझसे संपर्क कर सकते है

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Pawan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Pawan,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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Address: Chennai, Tamil Nadu, 600049

Website: In Reliance customer care

I raised a request to deactivate my reliance postpaid sim [protected] and the service request number is[protected] on Feb 23rd due to my transfer to another city. And they called my other number which an elder at my place attended, they said they ll give offers and changed my plan to a basic package. Now, even if I call back they are not accepting my request to deactivate my sim. I want Reliance Communications to take immediate action to terminate my postpaid Reliance sim.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Chandra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Chandra,

As per your telephonic conversation with our customer service associate request you to email us the same at [protected]@relianceada.com we will have our official to get in touch with you shortly to address and fix the same on priority.

Regards,
Reliance Communications

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Address: Bhilwara, Rajasthan, 311001

Website: rcom.co.in

Sir, I urge you i'm very very frustrated with reliance services they again and again ded. My balance. Recently they deduct 90rs. On 25 Feb. 2016. On same day I registered compliant but till now they didn't refund me money. And now from 3-4 days I regularly trying to call them but they block me to talk with customer care executive.
And I finally I required ur help otherwise I deactivate reliance services. My mobile no.[protected].

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Mohit,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 11:00 AM tomorrow.

Regards
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Mohit,

We affirm that your concern has been addressed to your satisfaction. Thank you for being with us.

Regards,
Reliance Communications

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Address: 400710

Website: www.rcom.co.in

Dear Sir,
The reliance telecom company is unfairly deducting my balance continuously. I have contacted customer care several times but they are making fool of the customer my providing VAS activation reasons.But according to me it's totally inappropriate. Till now I have not received satisfactory answer to my request.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Akhilesh,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra, 400002

My bill payment for Mobile No [protected] done on 15th Jan 2016 by Cheque No: 071008 and was cleared on[protected]. Bank Details as below my company bank statement is reflecting that the check is being cleared in Account of RELIANCE COMM INFRA LTD. In spite of paying my bill still it is not reflecting in my account and the services are stopped. The next bill of Rs. 1622 also has been paid on[protected]. and have received confirmation SMS. I am still awaiting reply that why the services were stopped? I have even drooped mail to the customer care but still reply is awaited.

Chq no: 071008

Chq dt: 15.01.16

Chq amt: 1798

Kindly find the Bank statement Details.

1/2/2016

RELIANCE COMM INFRA LTD

71008

1, 798.00

-

7, 083.65

1/2/2016

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Ashwinikumar,

As per your telephonic conversation with our customer service associate request you to share the snapshots for us to investigate the same further. You may share the snapshot along with your concerns at http://on.fb.me/1BDbwWo or email us the same at [protected]@relianceada.com we will have our official to get in touch with you shortly to address and fix the same on priority.

Regards,
Reliance Communications

A

Ashwinikumar Walvekar

from Gurgaon, Haryana

Mar 11, 2016

HI,
Find the proof of payment made by my company, there was a mistake bu my accounts department where in the customer relationship mentioned was wrong. request you to do the needful.

A

Ashwinikumar Walvekar

from Gurgaon, Haryana

Mar 15, 2016

Still no resolution has been provided.

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Address: Bangalore, Karnataka, 560103

Dears...
I have a postpaid connection of Reliance and the number is[protected] and have the problem that sometimes it's not working i.e incoming or outgoing not work but it was working after switch off and switch on but from today morning it's fully stopped working even *222 and 198.I called two times to [protected] but replied that is only for prepaid and after a lot request he transferred my phone to tamilnadu but that Faltu girl don't know any language except Tamil...
. So, dears please do something at the earliest to solve the problem...
Thanks and Regards,
Jahid

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Jahid,

Please provide us with your 10 digit mobile number, the one provided by you has one digit missing. Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: 781001

I should get 1.5 GB 3g net pack on recharge of 198. But I m not getting it. When I dail *129# for offers it shows me that I will be getting the benefit on 198. This information is been shown in my account from last one year. I m rational customer and the place where I will get the maximum satisfaction I will approach that thing first. So please solve my problem because call centres cannot help me with this problem..or otherwise please update my system and remove that false information from my account..and I want benefit as soon as possible as I m very old customer of reliance..this was your system problem not mine. I should get my 0.5 GB .

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 4, 2016

Verified Support

Dear Nishant,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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Address: New Delhi, Delhi, 110018

Hi reliance communications my id[protected], Name Harpreet Singh, i am facing a problem from the last four months of extra payment and nobody in your customer care solve my problem, and one thing do u have any collection department coz i had many calls from[protected] and they dont have even manners how to talk with the clients, and even now i did calls so many times in your customer care but they even dont have the ethics to talk. i think you dont have any quality department dats why this happen. if you read this so take some actions on it for your company sake not with the personal issue.,

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Harpreet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Harpreet,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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Address: Thane, Maharashtra, 421301

Website: www.rcom.co.in

Dear Sir

Today i loss my sim [protected].
it is on my brothers name.
when i approached reliance sim gallery to block my sim they are asking for brothers documents .
He shifted to his native i cant submit documents.
They given me a toll free number [protected] but no body is responding but they r deducting money correctly.
please block this number [protected].
my alternate number [protected].

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Sajuv,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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Address: Mysore, Karnataka, 570020

Sir,
i have put up request to cancel reliance net setter that i have taken up.the request no being[protected]. but they are saying that they will take around seven days to cancel the connection and for that i will have to pay the bill for that. the net disconnection is from their side and thy are asking me to pay the bill for that. any way to resolve the issue??

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

V

vichu_vichu

from Bengaluru, Karnataka

Feb 28, 2016

Thanks for forwarding the call. but still the issue is not resolved. Just because the company takes 7 days to deactivate the device doesnt mean that the customer/consumer should suffer. The first time i called customer care today and asked them to deactivate the device, a lot of other offers were put forward with a pleasant face but when i said deactivation has to be done and i wont be using the device, they argued that i will have to pay for the device even after the deactivation request has been put forward. the deactivation process is not on the consumer side and is from the company side. the company took only 24 hours to activate the device and all bills are generated so on the exact time without delay.so asking the customer to pay for the time the company takes is just plain cut throat policy.

i would not be recommending reliance or any of its services in any form to anybody.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Customer,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

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Address: 110032

I have a very serious complaint to register. i called to reliance customer care on 198 and some someone received the call today at 11.30 A.M and the person in place of resolving my complaint, abused me with such a bad words, i have to register complaint in TRAI and to the police. He said that his name is "Nagendra:" and abused and threaten me.Please do needful otherwise have to go somewhere else for the complaint. I called at 198 to register my complaint about my UPC code generation. But he abused .

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Aakash,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra, 560037

Website: www.rcom.co.in

My no is [protected]. I have been a trusted customer of reliance for last 9 yrs . but now fed up with its customer service, everyday they r deducting 10rs frm my account whenever I recharge, I can't even recharge, I am a corporate professional needs balance for calling everytym I check for balance I found it less den 10rs, all others deducted by reliance in name of value added services, earlier I used to get refunded on calling customer executive, now my sim is in roaming so I dnt get service as they say u r not from our circle . just disgusting service .

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 4, 2016

Verified Support

Dear Arindam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 4, 2016

Verified Support

Dear Arindam,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been already posted to your account. Thank you!

Regards,
Reliance Communications

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Address: 313001

Ive purchased a data card 7 month ago.. after 2 month i start facing thr problem regarding speed capping... that 14.2 Mbps reliance data card never gives the speed more then 2 mbps... and the second weird thing is speed capping... the always capped whenever they want... i have plan of 5+5 gb day and night... and the can cap your speed after 1 gb usages also... cause is technical problem... and this techinal problem occurs 5-6 times every month... yes every month... already i registered complaint 2 times this month also... and guess what ...? The problem is same.. cc always says me the we are registring your complaint. U will never face any problem further... but sometimes problem occurs just next day... data card no is [protected]

Amit swami
[protected]

Suggestions.. plz plz never buy any reliance net connect service ever...

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Amit,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards,
Reliance Communications

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Address: New Delhi, Delhi, 110084

Dear sir
i have use your reliance CDMA prepaid conection we have very problem when i calling any number than than rute is busy this rute is busy but outgoing call is not done so i requested to you please resolve my problem my CDMA No.[protected]

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Amjad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

A

amjad k

from Gurgaon, Haryana

Feb 28, 2016

we have no alternate number and i m very fedup for your service and your service is very bad very bad i will change your service

A

amjad k

from Gurgaon, Haryana

Feb 28, 2016

your representative call me and his behebiar is very bad very bad i m not satisfied to your service and i have disided i will change my service today beacuse my problem you can't solve it abd i m saying your service is very bad very bad

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Amjad,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable date and time based on your availability between 08:00 am to 09:00 pm here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

A

amjad k

from Gurgaon, Haryana

Mar 8, 2016

i have use your reliance CDMA prepaid conection we have very problem when i calling any number than than rute is busy this rute is busy but outgoing call is not done so i requested to you please resolve my problem my CDMA No.[protected]
your company is very bad we have very big problem in your company i have fedup my problem is not solve please solve my problem otherwise i will change your company

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Address: 625003

My Reliance sim no. [protected] is not functioning since long time. As i am now in abroad, please activate my number to utilize it for roaming. Your immediate action is appreciated.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Verified Support

Dear Rashik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 29, 2016

Verified Support

Dear Rashik,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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Address: 133205

Website: www.rcom.co.in

Dear Sir, My self Mukesh using Reliance mobile number GSM[protected]Haryana). Date 26.02.2016 i have recharge with a paper voucher coupon due to the coupon damage i have entered wrong number then my account has been locked after that my all calls stops i do call against this customer care they said call after two hours then i call after they said after two hours call our server has down i do call in many time in all time they said server down i have in problems due to this because i have not do call due this problem.I do email regarding this but no response comes by the company after twenty four hours left customer care executives not give response please solve my problem as soon as and open my account lock. Thanks Regards Mukesh[protected] Haryana

Reliance Communications customer support has been notified about the posted complaint.

Mar 07, 2016

Updated by Mukesh023 Dear Sir
My self mukesh Reliance company refund my balance in my account I get my balance, I am thankful for your team for solve my problem and close my complaint and remove from window. complaint id -.1241638 please close it.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 27, 2016

Verified Support

Dear Mukesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 2, 2016

Verified Support

Dear Mukesh,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications

M

Mukesh023

from Jammu, Jammu and Kashmir

Mar 2, 2016

5
Dear sir
My self Mukesh I am satisfied with reliance now please close my complaint.

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Address: Mumbai City, Maharashtra, 416103

Website: www.reliancenetconnect.com

I am using reliance netconnect+ connection. I am observing from last 3-4 months reliance is lapsing my data. I checked CDR details which had got from reliance last month. For this month also i am facing same. I got 1024MB data on 26th Feb. According to connection log in netconnect settings i used only 95MB but reliance has been deducted around 190MB data from my account. Is this cheating with customers? Last month i complained to reliance but not getting response from them.

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Address: Agra, Uttar Pradesh, 282005

Dear Sir,

My name is Ajit mob-[protected] using Reliance CDMA set
My Sr no is[protected] on 22nd Feb -16 and your executive said it will be resolved in 72hrs but still my complaint has not been resolved

So i will be kindly tankful to you if you do needful

Thanks
Ajit

Mar 1, 2016

Complaint marked as Resolved

Dear Sir, Still my complaint 243246742 is not resolvsed and your executive mark my complaint as resolved, so is this a service you are proving to the customers if any step is not taken against my complaint i wil go to consumer forum

Reliance Communications customer support has been notified about the posted complaint.

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V

venkatesh venku

from Bengaluru, Karnataka

Feb 27, 2016

Reliance Communications

Dear Sir,

My name is Venkatesh mob-[protected] using Reliance CDMA set in bangalore, but your parson my no's portable time selected circle in Rajasthan? my circle Bangalore; only i will so much time complaint registered Mr.gopal your v v puram bangalore branch.
so your executive said it will be resolved in 48hrs, every 2 days, but still my complaint has not been resolved

otherwise i go to other network

So i will be kindly tankful to you if you do needful

Thanks
venkatesh

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 27, 2016

Verified Support

Dear Ajit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Ajit,

As per your telephonic conversation with our customer service associate, we wish to inform you that we have received a confirmation from our concern department that our network optimization is going on and is expected to be resolved soon. We appreciate your patience.

Regards,
Reliance Communications

B

bcc

from Delhi, Delhi

Mar 1, 2016

Dear Sir,

Still my complaint[protected] is not resolvsed and your executive mark my complaint as resolved, so is this a service you are providing to the customers if any step is not taken against my complaint i will go to consumer forum

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