Reliance Communications Complaints & Reviews

I was a customer of Reliance 3 USB Netconnect and My subscriber number is [protected]. I was not able to use the device since the very first day after my subscription and I have been contacting the customer care since then for help and they are not giving me proper help. I asked them to disconnect the services 3-4 times but they ask me to come and meet them personally in their office which they itself has no idea where it is located. Every month I have been paying the monthly bill without even using the device a single time and I have decided not to pay the bill like this until they disconnect my service. Now they have send me a legal notice for not paying the bill. Should I pay the bill without been able to use their service even for one single time.

I have purchased a Datacard (upto 14.7mbps speed they say) from reliance on September 2015. But shockingly it never gave me a speed more that 10Kbps. I started making complains and everytime they say they have taken a complain and wait for 72 hours, 1week ect to resolve it. But
never gets solved.

You have to wait for atleast 20 mins to open a mail. I am freelancer, and i do work from home and this relaince completely spoiled my buisness and earnings by telling me to wait for a week everytime. And finally they told that there is a maintance issue in tower in my area which will take 90 days to solved. Had they told me this earlier i would have switched to other network.

And I have to mention about the customer care. It is the worst one anyone can see. It employs people only to remind bill payments and not to solve issues.

I have send request to disconnect 2 times. But no proper response.so atleast through this forum i want to see if they do provide me any good solution. I have to say that it is completely reliance responsibility for all the miseries i had in past five months since september.

Kindly disconnect my number [protected] immediately. I do not want to be part of this.
I have records of all the complaints i have made since October 2015
and a record of more than 40 hour, i spoke with your customer care to
solve my issue. But nothing solved. Such a cheap customer care &
service that I never imagined. Would definitely not recommend reliance
to anyone.

Dear Sir,

this is to inform you athat my name is Ajit and i have done a complaint regarding Network issue and my Sr- no[protected], but without resolution your technical team closed the complaint .

So kindly look into the matter and do needful


Thanks
Ajit

Dear Sir

I have recharged my Reliance Mob. No:[protected] for 92 Rupees from Paytm site with operator Reference No:[protected] on 27/02/2016. Before recharge I have confirmed with customer care executive of Reliance by calling and He had confirmed that I will get tariff for TT RS 60, 100 MB 3G Data, All reliance call @10P/min, Other Calls @25P/min valid for 180days, but i have not received any amount in main balance or any other special tariff balance. I have talked again with Customer care and they are saying that this plan is not applicable on your mobile.

Please do the needful as soon as possible.

Regards
Vicky Tomer
+91-[protected]

Hello Sir/Madam


Last week i have portable my number from airtel to reliance.Reliance executive call to me that and assure me that our reliance network working proper but problem are coming on same and i am trying to call reliance customer service so they are not supporting to me sometime call my transfer to hold and after 20 minute transfer my call main menu and sometime said to me that our server down at 4 hour not anyone to support so please help me i waiting for your best response.

This is my service request no :[protected] which provided by reliance communication

Thank & Regards
Naveen
[protected]

I got a msg from reliance - 'you are subscribed to following VAS : ShotForBiscSub 60-4036" and deducted Rs 32 from my account . This is happening for the last 2 months for which i have already unsubed the VAS. please kindly help me to get the Refund of the amount deducted.

I have a reliance Gsm No. [protected]. Last few days it show roaming
signal but i used in home network area in Bathinda. When I contact to
customer care this service deactivated last five months. due to
roaming signal my balance is deduct by Rs 30 due to your Fault . I
request to you please refund my balance as soon as possible and
provide world best service.

Reliance communication.Three weeks ago i had requsted to company to port my vodafone postpaid number in reliance postpaid number and u i am desposited the porting fees which is Rs 300 but after several reminders they are not porting my number.
Now tha company executives are not responding to my call.I am fed up with reliance nw i am not interested to port my number

Hi team,

I recharged mobile number 933153***1 on 17/02/2016 from reliance portal
http://myservices.relianceada.com/captureInstantRecharge.do

However, the mobile phone is not recharged and the account balance is showing as Rs. 1

I tried to contact [protected]@relianceada.com and spoke to a few customer care representative and they mentioned that
the rechrge was done but when i check my balance it is Rs.1. I did not use the phone to make calls after 17/02 and the Cc representative says you must have used up the balance as a guess without any proof.


I find the response really unproffesional and, I am surprised how come the balance went to Rs. 1.

Could you please look into the matter as it is very disappointing that the CC representatives can only see the last 3 days data for calls
and mention that yes the Rs. 500 is lost !!!

So I need to know why my balance is showing as Rs.1 whereas I recharged the account with Rs. 500 and did not use the phone after that. Please initiate a refund or top up my account with correct balance.

Awaiting your reply.


Regards,

Suparna Guha Niyogi

Sir I'm a reliance prepaid costumer
My phone number is [protected]
I recharged for 296rupees it was for unlimited 2g Internet for 2 months but it's not even 1month they say data is over but it's unlimited valid for April 8 of 2016 please resolve as soon as possible

In July 2014 one postpaid fake sim issued in my name without consulting me or verification at my registered address the mobile number is [protected] and the is issued by Reliance. The number was miss used by criminals by giving fake documents please look in the matter and identify the actual user and take criminal action against issuing authority.

Name : Aditya swami S/O Shri Arun Swami
Address: 168-D, D.D.A Flats Mansrover Park Shahdara Delhi-32
Phone Number: [protected]

. my number [protected] has been recently activated with an value added service and rs 30 is charged .
As i have been deactivated the service the very next day .I want to complain a register for refunding my money back of Rs 30.

I paid bill of reliance gsm gujarat surat of rupees 410.
In this i get 100 rs of discount by paytm valut. But the same transaction was canceled and i did not get revert of money nor recharge.

Please do need full for the same as soon as posible

Sir i had call to reliance custumer cale since one hour but they didnt reply me . they deduct my balance .my prepaid mob. no. is [protected]. plz sir help me .

Hello, I am Arun from Bangalore... I have Ported from Airtel to Reliance...My sim has been converted to Reliance & immediately Outgoing & Incoming calls has been barred. When I call up customer care & ask..They says its due to address Verification failure...Actually no one has come for Address verification & even called for me...Without doing the address verification it has been deactivated...Due to this nonsense Job from Reliance I am facing so many problems. I have attended 3-4 job interviews & was expecting the call from them.Due to my sim Inactivation I am not getting the call now.
I am not able Pay my credit card bills, as I am not able to recieve OTP.
Also when someone calls to my Mobile it says Temporarily inactivated, this spoils my reputation. Regarding the same I have visited Reliance outlets & submitted documents 4 times(Maarenahalli store & Jayanagar 4th block store. here is the phone number[protected])...Also contacted customer care(198) more than the customer care number times.
Reliance Network _ Worst
Reliance mobile store Service - Worst.
Reliance Address verification - worst.
Reliance customer care - Pathetic.

I would Sugesst Reliance Communications to run Saloon businness instead torturing the mobile customers.

My Number is [protected]

Dear Sir,
I (Pankaj) my no [protected] in this from your company side they have activated Some ASKShtfrmtDMSSubs45 in my number which i have not done from my side so revert my Rs.45 balance in my Account.

This Mistake from your side so Revert as soon as otherwise i have to go on your High Authority for this complaint.

Pankaj Sarda
[protected]

I using reliance gsm, VAS active every 2 days once, I call customer care and they refund, today same like that 45 rupees gone, when I ask in customer care, they not proper respose, poor reliance customer care service . . Amount not refund . . I spoke with higher officer also they also not respond about refund.

Hi,

I am using reliance 3g data card but where I stay there is no network coverage at all not even for mobile also and for that reason I called so many times to resolve this issues but nobody is giving proper input they keep on saying that we will resolve this issue and we are trying to increase the signal strength in that area but still same issue is there but for taking bill from customer they are keep on sending the bill in irrespective o[censored]sages.

So, request you please look in to this issues asap.

Thanks,
Shashi Kant

Dear sir
pl.block my sim which is issued by my Name arvind sharma
s/o S.B.Sharma
no.is[protected]
this sim is lost yesterday Night from yesterday (29/Feb/2016) I am trying to block it but anybody can't response me so please I am request to to pl. block it in argent base.

I want a new broad band reliance connection. Inspite of calling multiple times, i have not received any callback from the company. I took a lot of follow ups but there was no response.