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Hi Team,
As per the conversation with executive, they are saying that I have raised the request on 3rd May and we have resolved it on 4th May.
First, see the thread above as you noted my complaint on 5th May (yesterday around 12:30 PM). How could you able to resolve it before getting it.
Second, on 4th May I get the same deduction message and the balance was 135.03 INR at 5:13 PM. (refer screen shot)
If you refunded the amount of 99 INR. Please send me call history from that refunded date - time till yet and alse why the deductions are still going on?
Third, I did not get any refund what the executive referring for so please make it and stop all this non sense.
The day, the deduction has been started I was having around 185 INR of balance. Refer screen shots for further assistance. Now, you are saying that you have refunded amount of 99 INR in my account on 4th May but I am still having the balance of 117 INR and I don not make so much calls. You can refer my call history and if so please share the call history with me as well. Its been for the 3rd time and every time executive says that this will never happen again.
The interesting point is I got the same deduction message again in the morning. (refer attached screen)
We have to fight every time for our self money. Do we have so much spare time to waste on these kind of frauds. This is the cheating. First of all refund my all money and stop making these deductions from today strictly or I will raise this fraud in the higher authorities.
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As per the conversation with executive, they are saying that I have raised the request on 3rd May and we have resolved it on 4th May.
First, see the thread above as you noted my complaint on 5th May (yesterday around 12:30 PM). How could you able to resolve it before getting it.
Second, on 4th May I get the same deduction message and the balance was 135.03 INR at 5:13 PM. (refer screen shot)
If you refunded the amount of 99 INR. Please send me call history from that refunded date - time till yet and alse why the deductions are still going on?
Third, I did not get any refund what the executive referring for so please make it and stop all this non sense.
The day, the deduction has been started I was having around 185 INR of balance. Refer screen shots for further assistance. Now, you are saying that you have refunded amount of 99 INR in my account on 4th May but I am still having the balance of 117 INR and I don not make so much calls. You can refer my call history and if so please share the call history with me as well. Its been for the 3rd time and every time executive says that this will never happen again.
The interesting point is I got the same deduction message again in the morning. (refer attached screen)
We have to fight every time for our self money. Do we have so much spare time to waste on these kind of frauds. This is the cheating. First of all refund my all money and stop making these deductions from today strictly or I will raise this fraud in the higher authorities.
Dear Vikas,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Team,
As mentioned above, I written all the discussion what I had with your associate and my concern is still pending. NO resolution has been done yet. I have not received any call after my above comment. I have posted each and everything clearly with the use of screen shot. I am again saying I have not received any refund on this complaint. If you are not going to resolve it, write it clearly.
It clearly shows you are not even looking at the customers feedback. Do customers have so enough time to site and write for hours?
Resolve it as soon as possible.
Regards,
As mentioned above, I written all the discussion what I had with your associate and my concern is still pending. NO resolution has been done yet. I have not received any call after my above comment. I have posted each and everything clearly with the use of screen shot. I am again saying I have not received any refund on this complaint. If you are not going to resolve it, write it clearly.
It clearly shows you are not even looking at the customers feedback. Do customers have so enough time to site and write for hours?
Resolve it as soon as possible.
Regards,
Still waiting for your response on this as I am getting deduction messages day by day and you are saying that you have resilved the problem. What the hell is going on you frauds.
Regards,
Sachin Manager UI Specialist
Regards,
Sachin Manager UI Specialist
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