Reliance Communications — Wrong cut balance complain | |||
Dear Sir/Mam, I am customer ( [protected] ) of your Reliance prepaid connection last 5 month, last 35 days in regular cut my balance in my reliance no [protected] any legal point or service selected by me because i cant use any service, Today 06.02.2015 also cut my balance 10 rupee in by main balance. So i request you please understand my problem and solve my all issues very fast and refund my all balance if you don't understand my problem than i will complain consumer court. i will waiting your positive response. Thank you ! Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Sir/Mam,
Last day i receive my cut balance 10 rupee but i telling you 10 rupee is not a big issues for me but i cant receive answer from your side why you cut my balance without my permission. This is totaly unfair and not proper respons by your Reliance company. So give me answer why u cut my balance without my permission with SORRY mail. Otherwise i attend any legal step with my problems.
Last day i receive my cut balance 10 rupee but i telling you 10 rupee is not a big issues for me but i cant receive answer from your side why you cut my balance without my permission. This is totaly unfair and not proper respons by your Reliance company. So give me answer why u cut my balance without my permission with SORRY mail. Otherwise i attend any legal step with my problems.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Sir/Mam,
Really this is too much, telephonic conversation between me and your customer service associate only 10-15 sec. so tell me where is discussed in this time. conversation day your associate tell me sir i will call again but he is not call again. So please check your services before than tell me. And right now i cant receive your answer " why you cut my balance without my permission ???" I think you not give me my problem solution. if you one day time in not give me answer so be seriously i tell your complain in pg portal government.
Really this is too much, telephonic conversation between me and your customer service associate only 10-15 sec. so tell me where is discussed in this time. conversation day your associate tell me sir i will call again but he is not call again. So please check your services before than tell me. And right now i cant receive your answer " why you cut my balance without my permission ???" I think you not give me my problem solution. if you one day time in not give me answer so be seriously i tell your complain in pg portal government.
Dear Sir/Mam,
Again my balance cut without any choices my services i dont know why you do this. Last 10 days in my 9 rupee cut for VAS ONE97STALKDP. So i request you please deactivate this services and refund my 9 rupee. I am waiting your response.
Thank You !!!
Again my balance cut without any choices my services i dont know why you do this. Last 10 days in my 9 rupee cut for VAS ONE97STALKDP. So i request you please deactivate this services and refund my 9 rupee. I am waiting your response.
Thank You !!!
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications