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Reliance Digital Complaints & Reviews

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Updated: Jan 8, 2026
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Reliance Digital reviews & complaints page 207

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A
Apeksha soni
from Rawatbhata, Rajasthan
Aug 1, 2015
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Address: Jaipur, Rajasthan

Hello my name is Gaurav Sharma, i purchased JBL Headphones from reliance digital, which was not in a good condition from start. They are providing a seven days exchange for product so i went back and they just denied to change it. They are saying to contact company, they denied to help. which kind of service is this, they are just fooling around.
Dear Apeksha Soni,

Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

Warm Regards,
Reliance Digital
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    S
    SURESH NAIR
    from Chennai, Tamil Nadu
    Jul 27, 2015
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    Address: Pune, Maharashtra

    Purchase of a LED Sony 43W950C on 10 Jul 15 from Reliance Digital, Phoenix Mall, Pune. But inspite of informing them, that no one has come for Demo. Two salesmen had come and did some sort of settings.But the TV gets Switched off Every now and then. Spending Rs.83910/- for a branded TV and facing such a situation is really a surprise.
    Dear Suresh Nair,

    We apologize for the inconvenience caused and assure you that we will address your issue on priority. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA for us to look into the matter and get in touch with you.

    Warm Regards,
    Reliance Digital
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      V
      varunshah1989
      from Mumbai, Maharashtra
      Jul 26, 2015
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      Address: Gurgaon, Haryana

      I had purchased Yamaha YHT-299 Home Theatre on 22nd June 2015 from Reliance Digital Ambiance Mall for the occasion of Kids Bday on 26 June (Today). On 25th June the technician who had come to install the HT in my house identified a faulty piece which was informed to his team Leader Ankur Phone no [[protected]]. Who guaranteed that looking at the situation he will provide a replacement by 6 Pm sunday [26th June]. As the technician left my house, I read the instruction manual, which clearly mentioned that the polarity [ + and - ] needs to be plugged in properly in Black and Red socket at the back of the speakers. On a re-check I found that for 1 of the from and 1 of the surround speakers, the cables were incorrectly installed. Which clearly confirmed the reason for the burning smell from speakers and not working. The same was informed to Ankur.Today while following up with Ankur, he has been avoiding my calls. I spoke to Reliance Digital Customer care no mentioned on the bill who informed that Ankur did not follow-up with Yamaha on Saturday and hence the replacement cannot be done before 6Pm today / Kids Bday. This is utterly upsetting and would request the highest management to look into the mater. The issue has occur due to untrained technician’s who did a blunder while installing the Home theatre and then the Team leader trying to cover-up.
      Dear Varun Shah,

      Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

      Warm Regards,
      Reliance Digital
      Dear Varun Shah,

      Thank you for sharing your contact details. We will get in touch with you and provide necessary assistance.

      Warm Regards,
      Reliance Digital
      It seems that there have no mercy for the amount of inconvenience cause to me by reliance. The Supervisor tells me that i have other customers to cater also, even after causing benders after blunders, there has been nothing done to ensure that things do not get worse. How irresponsible .

      First there was no coordination between the delivery and the unistall team. So, the delivery team when came to delivery the new piece, the uninstall team had not done the unistall, so the delivery team took back the old piece and left the old (burnt) product.

      Then after that the uninstall teams comes and unhooks the speaker and put it back in the carton box.

      Now the wait is on for the install team and the response from ashish.[protected]@ril.com is so un-expected. During a phone call, it was informed to me that there are other priorities and hence please continue to wait..

      The unit was bought on 22nd, and promises after promises are just made to mislead me for more delay.. It was informed to me that the unit will get delivered today..its already 30 min past the commited and there has been install yet.
      we have purchased a fridge a home theatre and an ipad on august 15th. we have a series list of complaints. the delivery of each product was delayed. ipad on aug 16 the home theatre 5 days later and the fridge after 2 weeks. after delivery we had to wait for 2 days for installation of the home theatre and 3 days for installation of the fridge. even on the date of purchase there was inconvenience with billing and the emi allotment we had to come back twice to resolve the issue. now the home theatre is at fault. we need our cash to be refunded immediately. im sorry to inform you but all your staffs lack responsibility punctuality and discipline. i cannot take their words for granted any more. selling of faulty products inconvenience to the customer during billing delayed delivery and improper installation all these are wrong doings from your side. we cannot tolerate this anymore still my home treatre product not working.do needful and teach your staff accordingly the consumer satisfaction. thanks.
      [protected] and [protected]
      vanitha and sivasubramanian
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        P
        Pranay Bakhda
        from Hyderabad, Telangana
        Jul 20, 2015
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        Address: Kolkata, West Bengal

        Hello, I have bought a new washing machine on 16/07/2015. We have been told that the person will come for installation. We did payment and all. The store head give her number and now when we calling her she is telling that our machine is semi automatic and there will be no installation provided. Also to add the person said they will take old machine and pay rs 500 for same, but no response from their end. Can you please do the needful. I feel like cheated. If I didnot get proper respond this time as I am following up from 2 days I have to take further steps. Thanks.
        Dear Pranay Bakhda,

        Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

        Warm Regards,
        Reliance Digital
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          U
          uma Phani Kumar
          from Hyderabad, Telangana
          Jul 20, 2015
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          Address: Hyderabad, Andhra Pradesh

          We have complained regarding our TV(LG 32'' LED" on 18th July'2015. As we are unable to view the vedio and several times we have called upon custormer they gave continuous false commitments by saying that It will be repired by Sundayn they gave us the TAT of 24-48 hours but till now response and no technician has called us..
          Please do the needful
          Dear Valued Customer,

          We are sorry to learn about your bad experience and assure you that we will address your issue on priority. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

          Warm Regards,
          Reliance Digital
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            V
            venkatapavankumar
            from Mumbai, Maharashtra
            Jul 17, 2015
            Resolved
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            Resolved

            i Purchased panasonic ac on four months back in t.nagar reliance digital.for these four months It is giving three times trouble.finally sensors are not working.these reliance stupid people are not picking customercalls.when ever i call they said they are in meeting.i went to tnagar branch and i asked he gave two numbers mr.antony. and sathya .i speek with mr.antony he said i can replace the product with in two days.after two days i called him.he said we can t replace the unit.just we fix the problem.is this my job??every month thay are coming and filling the gas and doing some changes in new ac..at least customer can expect one year for new product.atleast for one month it is not working.i feeling very bad.i cant refer my friends to buy items in reliance.cheap products and very very very worst service
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear Valued Customer,

            We apologize for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

            Warm Regards,
            Reliance Digital
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              R
              Rashmi S. Tiwari
              from Mumbai, Maharashtra
              Jul 16, 2015
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              Address: Amravati, Maharashtra

              In 15 days ago my salary account was blocked due to address not ok then, I have correction done in my aadhar card, but new e-aadhar letter was not accept bank. In government rules e-aadhar card is valid as original, in that formalities my salary not credited in account, In that condition I face many problems. Please support HDFC Bank Main Branch Jaistambh Chowk Amravati.
              Please resolve my problem
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                R
                rohitg76
                Jul 14, 2015
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                Address: Hyderabad, Andhra Pradesh

                I have bought LG spilt AC from reliance digital during April 2014. At that time, they sold me ResQ plan from reliance assuring best of the service. My AC started giving problem since last 4 days. I have registered complaint for that on Saturday 11th July'2015. They said that within 24 to 48 hours technician will visit. Till now (4 days gone), no one has turned up and call centers folks keep saying that your service has been assigned and some one will come. It has been really a mental torture to call them and keep waiting (they put you on hold), getting false promises. Reliance digital has not kept its promised service level of rectifying within 24 to 48 hours. What actions can I take against them?-- Rohit, Hyderabad complaint number [protected], email Rohit.[protected]@gmail.com
                Dear Rohit,

                We are sorry to learn about your bad experience and assure you that we will address your issue on priority. Thank you for sharing your contact details and we will get in touch with you.

                Warm Regards,
                Reliance Digital
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                  B
                  Boobalakrishnan.M
                  from Chennai, Tamil Nadu
                  Jul 11, 2015
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                  Address: Chennai, Tamil Nadu

                  We brought Samsung fridge in reliance digital, madipakkam, Chennai. They delivered the fridge with deep dent in side of the fridge. We asked to change the fridge. Again the took 2 days for new one, after 2 days the delivered the fridge and again we have to wait for installation. If we call them the manager named reena, irresponsible answer, asking ask to open and use it, if any problem again we will change. This is very disgusting answer from a manager. We paid the money and suffocating with this dealer.
                  Dear Valued Customer,

                  Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

                  Warm Regards,
                  Reliance Digital
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                    V
                    Visweswara Reddy Marada
                    from Vepagunta, Andhra Pradesh
                    Jul 11, 2015
                    Resolved
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                    Resolved

                    Address: Visakhapatnam, Andhra Pradesh

                    It was supposed to be installed with-in 1 or 2 days, but no signs of installation even after 8 days by now and people were not understanding the seriousness and importance of time and the need and overall playing with customers after payment is done.
                    Aug 6, 2021
                    Complaint marked as Resolved 
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                    ebill, Your airtel Bill for Mobile Number: [protected], Bill Date: 19-May-2015, airtel Account:..., has attachments, May 19, logo airtel number [protected] This Month's Charges (Rs.) 1276.42 Relationship number [protected].
                    ebill
                    Your airtel Bill for Mobile Number: [protected], Bill Date: 19-May-2015, airtel Account:... - logo airtel number [protected] This Month's Charges (Rs.) 1276.42 Relationship number [protected]


                    May 19

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                    ebill, Your airtel Bill for Mobile Number: [protected], Bill Date: 19-May-2015, airtel Account:..., has attachments, May 19, logo airtel number [protected] This Month's Charges (Rs.) 112.93 Relationship number [protected].
                    ebill
                    Your airtel Bill for Mobile Number: [protected], Bill Date: 19-May-2015, airtel Account:... - logo airtel number [protected] This Month's Charges (Rs.) 112.93 Relationship number [protected]


                    May 19

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                    Tikona.Update, Payment Acknowledgement: Tikona BAN :[protected], May 18, PLEASE DO NOT REPLY TO THIS MAIL. THIS IS AN AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT.
                    Tikona.Update
                    Payment Acknowledgement: Tikona BAN :[protected] PLEASE DO NOT REPLY TO THIS MAIL. THIS IS AN AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT


                    May 18

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                    Dhana Raju K., Dhana Raju K.'s invitation is waiting for your response, May 17, LinkedIn Dhana Raju K. invited you to connect 5 days ago. How would you like to respond? Accept.
                    Dhana Raju K.
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                    May 17

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                    SlideShare, Siva Prasad followed you on SlideShare, May 17, SlideShare Visweswara Reddy, stay up-to-date with your network Follow Siva Prasad back and see what.
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                    May 17

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                    billing, Tikona Secured Wireless Broadband Service e-Bill, has attachments, May 16, Dear Mr. VISHWESWARA REDDY MARADA, Thank you being part of the growing Tikona family. Your latest.
                    billing
                    Tikona Secured Wireless Broadband Service e-Bill - Dear Mr. VISHWESWARA REDDY MARADA, Thank you being part of the growing Tikona family. Your latest


                    May 16

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                    Paytm, Welcome to Paytm, May 16, Hi there! Thanks for choosing Paytm! Get started on a simple and incredible experience on Paytm. You.
                    Paytm
                    Welcome to Paytm - Hi there! Thanks for choosing Paytm! Get started on a simple and incredible experience on Paytm. You


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                    May 16

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                    SlideShare, Visweswara Reddy, view top presentations on SlideShare this week, May 16, Your weekly roundup of the best presentations, infographics and documents on SlideShare SlideShare.
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                    Visweswara Reddy, view top presentations on SlideShare this week - Your weekly roundup of the best presentations, infographics and documents on SlideShare SlideShare


                    May 16

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                    Dhana Raju K., Visweswara Reddy, please add me to your LinkedIn network, May 13, LinkedIn Hi Visweswara Reddy, I'd like to connect with you on LinkedIn. Dhana Raju K. Senior.
                    Dhana Raju K.
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                    Lokenath Myneni via Link., Call me [protected], May 6, LinkedIn Lokenath Myneni Solution Architect at Nisum Technologies Call me ... Reply to Lokenath.
                    Lokenath Myneni via Link.
                    Call me [protected] - LinkedIn Lokenath Myneni Solution Architect at Nisum Technologies Call me ... Reply to Lokenath


                    May 6

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                    support-noreply, Fund Switch Request for Policy no. 11693438, May 5, Please add [protected]@hdfclife.com and [protected]@hdfclife.com to your address book, white list or safe.
                    support-noreply
                    Fund Switch Request for Policy no.[protected] Please add [protected]@hdfclife.com and [protected]@hdfclife.com to your address book, white list or safe


                    May 5

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                    Lokenath Myneni, Visweswara Reddy, please add me to your LinkedIn network, May 5, LinkedIn Hi Visweswara Reddy, I'd like to connect with you on LinkedIn. Lokenath Myneni Solution.
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                    May 5

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                    Mahesh, Need small help to interview one candidate, has attachments, May 3, Hi Siva, I had received one resume from linkedin. Can you please help conduct telephonic interview..
                    Mahesh
                    Need small help to interview one candidate - Hi Siva, I had received one resume from linkedin. Can you please help conduct telephonic interview.


                    May 3

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                    Estatement, Bank Statement from[protected] to[protected] for XXXXXXXXXX12, has attachments, May 3, Dear Customer, Your ICICI Bank account e-statement is now being sent to you as a pdf document. To.
                    Estatement
                    Bank Statement from[protected] to[protected] for XXXXXXXXXX12 - Dear Customer, Your ICICI Bank account e-statement is now being sent to you as a pdf document. To


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                    Mahesh Reddy, Visweswara Reddy, please add me to your LinkedIn network, May 3, LinkedIn Hi Visweswara Reddy, I'd like to connect with you on LinkedIn. Mahesh Reddy Senior.
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                    May 3


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                    To: customersupport, Re: E-Receipt 90222312, Jul 10, Hi, Who ever is responsible for handling this queue is an absolute sitting over there. It is.
                    To: customersupport
                    Re: E-Receipt[protected] Hi, Who ever is responsible for handling this queue is an absolute sitting over there. It is


                    Jul 10

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                    To: customersupport, Re: E-Receipt 90222312, Jul 10, Hi, On 4th the purchase happend and still no signs of installation team to install it. And needless.
                    To: customersupport
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                    Jul 10

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                    To: Balachandra Reddy, Fwd: Restaurant Logo, Jul 8, Fyi Forwarded message From: "Renuka Reddy" <renukareddy.[protected]@gmail..
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                    Jul 8

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                    To: Murthy Patnaik, Re: Hi ra, Jul 7, http://www.latestwalkins.in/2015/07/tcs-mega-recruitment-drive-at-8-various.html On Fri, Jun 26, 2015.
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                    Jul 7

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                    To: Murthy Patnaik, Re: Hi ra, Jul 7, http://www.latestwalkins.in/2015/07/tcs-immediate-recruitment-for-any.html On Fri, Jun 26, 2015 at 3:.
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                    Jul 7

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                    To: Murthy Patnaik, Re: Hi ra, Jul 7, Here are few openings info for freshers... http://www.latestwalkins.in/2015/06/wipro-hiring-for-.
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                    Jul 7

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                    To: Mahesh, Re: Need small help on mysql, Jul 7, Mahesh, The way I remember, for INNODB, we specify the intiatial size as well as the increment to be.
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                    Jul 7

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                    To: Vk, Balachandra, Re: OmniTrust Website, May 18, Hi Sir, We will not be able to work with this team as their way of working or response times, does.
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                    May 18

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                    To: Siva Phaneendra, Re: Selenium Project Code, May 11, Hi Siva, I am not getting time to go through the framework and files. How about a screen sharing and.
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                    May 11

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                    To: Maheshwara, Maheshwara, Website content - feedback, has attachments, May 2, PFA.
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                    May 2


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                    unread, Maxbhi.com, Maxbhi.com: Order #64524 has been packed, Jul 5, Dear Visweswarareddy, Shipment for your order with Maxbhi.com has been processed, packed and is ready.
                    Maxbhi.com
                    Maxbhi.com: Order #64524 has been packed - Dear Visweswarareddy, Shipment for your order with Maxbhi.com has been processed, packed and is ready


                    Jul 5

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                    unread, orders, Your order#64524 on http://www.maxbhi.com is successful., Jul 4, LOGO Dear Visweswara Reddy Marada, Thank you for your order from http://www.maxbhi.com For your.
                    orders
                    Your order#64524 on http://www.maxbhi.com is successful. - LOGO Dear Visweswara Reddy Marada, Thank you for your order from http://www.maxbhi.com For your


                    Jul 4

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                    unread, Maxbhi.com, Maxbhi.com: Order #64524 has been approved, Jul 4, Dear Visweswarareddy, Greetings from Maxbhi.com The payments for your order with Maxbhi.com has been.
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                    Jul 4

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                    unread, Maxbhi.com, Maxbhi.com: New customer profile notification, Jul 4, Dear Visweswarareddy, Thank you for becoming a registered user at Maxbhi.com. User account.
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                    Jul 4

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                    RelDigtial.inv, e-Receipt Store:8841 POS:[protected] Transaction #:75, has attachments, Jul 3, .
                    RelDigtial.inv
                    e-Receipt Store:8841 POS:[protected] Transaction #:75


                    Jul 3

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                    customersupport, E-Receipt 90222312, has attachments, Jan 27, DISCLAIMER: This is a computer generated Duplicate Invoice copy hence seal and signature not required.
                    customersupport
                    E-Receipt[protected] DISCLAIMER: This is a computer generated Duplicate Invoice copy hence seal and signature not required


                    Jan 27

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                    unread, RelDigtial.inv, e-Receipt Store:8841 POS:[protected] Transaction #:32, has attachments, Jan 19, .
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                    Jan 19

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                    unread, RelDigtial.inv, e-Receipt Store:8841 POS:[protected] Transaction #:32, has attachments, Jan 19, .
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                    Jan 19

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                    alert @ icicibank . com, Transaction alert for your ICICI Bank debit card, Jan 19, Dear Customer, Thank you for banking with ICICI Bank. You have used your Debit Card linked to Account.
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                    Transaction alert for your ICICI Bank debit card - Dear Customer, Thank you for banking with ICICI Bank. You have used your Debit Card linked to Account


                    Jan 19


                    Re: E-Receipt 90222312Click to teach Gmail this conversation is important.


                    Visweswara Reddy Marada <[protected]@gmail.com> 9:54 AM (18 hours ago)


                    to customersupport


                    Hi,


                    Who ever is responsible for handling this queue is an absolute sitting over there. It is been a week by now and no signs of installing a device which is mend to use for drinking purpose in a very badly needed state and after spending near 18k I was still struggling to get it fixed. My bad I could find the relaince store near by. I am sure some other vendor who is not so busy might have handle this better.


                    Now I completely out of paitience and I no more want this to be fixed. Someone come to me and take it and go. If not when I come around the store I will drop it at the store and collect my money back. Don't take this to a state to deal with it at consumer court.


                    Hope you understand english and how to do business.


                    If you are an because of whome all of this happend.


                    God save me.


                    Frustrated and helpless customer
                    - [protected]


                    Hey one more when you can't handle requests in 4 hrs timeline, you better change your auto response to 48 hrs or so.
                    Think about it.


                    Have fun.


                    On Fri, Jul 10, 2015 at 1:44 AM, Visweswara Reddy Marada <[protected]@gmail.com> wrote:
                    Hi,


                    On 4th the purchase happend and still no signs of installation team to install it. And needless to say today is 10th.
                    I have been trying to contact different persons based on all available numbers that are available
                    on invoice and numbers provided by people when i am seeking help.


                    Bottom line, no one responded till now.
                    I will wait for 2 more hours and will take the equipment and return it back in the store today.
                    And I mean it.


                    Thank You,
                    -Visweswar
                    [protected]
                    Dear Visweswara Reddy,

                    We apologize for the inconvenience caused. We will get back to you and provide necessary assistance.

                    Warm Regards,
                    Reliance Digital
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                      R
                      ryan#123
                      from Lucknow, Uttar Pradesh
                      Jul 10, 2015
                      Resolved
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                      Resolved

                      Address: Basti, Uttar Pradesh

                      Sir, आपका पहरेदार प्रोग्राम अक्सर देखते हैं आप का प्रोग्राम हम उपभोकता के लिए एक बहुत बड़ा सहायता है । मेरी ये complain है मैने Reliance digitel lucknow से 39" Recnnect tv 2 साल पहले ख़रीदा था और मैने uski warentee 2 साल बढ़वा लिया था करीब एक साल पहले tv में problem ये आयी tv ऑन करने के 5 मिनट बाद picture नहीं आएगा सिर्फ आवाज आएगी ये problem अपने आप से 5 दिन में ठीक हो गया । फिर करीब feb 2015 में same problem आयी मैने relaince service पे complain किया । उन्होने कहा आप tv मेरे relaince service पे ले कर आये तब देखा जायेगा क्यों की आप इस समय बस्ती ऊ.प्र. में पोस्ट है इस लिए हम आपको service नहीं दे पायेंगे । जब मैने tv लिया था उस समय मै लखनऊ में था खैर मैने आपनी कार से tv पंहुचा दिया 20 दिन के बाद tv बना के दिया । फिर आज 10 दिन से same problem आ रही हैं मैने बात किया तो उन्होंने tv लखनऊ लाने के लिए कह रहे है । बार बार same problem के लिए 200 km tv ले जाना संभव नहीं है । आप से अनुरोध है कि मेरी इस problem के लिए relaince digitel से बात करके मेरी tv change करवा दे।
                      Complaint marked as Resolved 
                      reliance digitel call center no. 18001031044, and email id [email protected] my first complain no. 8004430425 date- 01-07-15 my second complain no.700065932 date-06-07-15 there is no any response by reliance digitel so please solve my complain as soon as Thanks. priyank swapn c/o rupesh srivastava company bag near- vmart post- gandhi nagar Basti mob no. 9696677888, 9795962774 [email protected]
                      Jul 10, 2015
                      Updated by ryan#123
                      My add. Priyank swapn
                      c/o Rupesh Srivastava
                      Company bag near vmart
                      Basti UP
                      Mob no. [protected]
                      [protected]
                      [protected]
                      Jul 17, 2015
                      Updated by ryan#123
                      Dear sir
                      Mane aap se 10 july ko reliance digitel ki ek complain kiya tha . abhi tak reliance digitel ke taraf se koi responce nahi mila . Aap se request hai please relaince digitel se baat kerke meri tv change karwa de

                      Thanks
                      Priyank srivastava c/o rupesh srivastava
                      Company bag near vmart Basti u.p.
                      Mob No. [protected], [protected]
                      Jul 21, 2015
                      Updated by ryan#123
                      Sir,
                      No response by Reliance digital so I request u please solve my problem as soon as.
                      Thanks.
                      Dear Valued Customer,

                      We apologize for the inconvenience caused. We will get in touch with you and provide necessary assistance.

                      Warm Regards,
                      Reliance Digital
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                        K
                        kssrikanth89
                        from Chennai, Tamil Nadu
                        Jul 10, 2015
                        Report
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                        Address: Chennai, Tamil Nadu

                        I bought a Ac, water geyeser, micro oven in reliance digital in ambattur showroom but they r irresponsibility for customer service they r asking delivery pay and installation pay pls take action about this and I will definetly say to peoples and neighbours don't purchase from reliance
                        Dear Valued Customer,

                        We are sorry to know of your unpleasant experience. Please share your contact details at http://goo.gl/forms/rS4fu6L2AA for us to investigate the matter.

                        Warm Regards,
                        Reliance Digital
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                          E
                          EPJ
                          from Mumbai, Maharashtra
                          Jul 9, 2015
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Not only did we have a tough time getting our stuff delivered late, we had to pay all the technicians for delivery and installation - they just come and ask us for money unofficially. On top of all this, they did a lowsy job installing our ACs, for which I raised a service request which is yet to be closed over 10 days now. The call center guys just give us request numbers, but the technicians don't turn up or answer our calls. Is this a problem with just Reliance Digital in Chennai or all over the country? I'm so glad I didn't fall for the sales guys' false assurances and pay extra for an additional 4 years of service - it's probably easier to pay and get some local electrician to fix our appliance problems. Coming from abroad for us, Reliance Digital has just made our life here so hard - pathetic service is all I can say!
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear Valued Customer,

                          We regret to know of your unpleasant experience. However, we would like to look into the matter to review the case. Hence, we request you to share your contact details at http://bit.ly/1FMjQBS . Our team will get in touch with you.

                          Warm Regards,
                          Reliance Digital
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                            S
                            sonal siddhpura
                            from Mumbai, Maharashtra
                            Jul 9, 2015
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat

                            Dear Team, This is inform you that i have purchased iPhone 5S from Reliance Digital xpress (Prern arbour Ahmedabad). which is well-known branded retail show room on dated 08/12/2014. Phone is not damage and not dropped by me. before 10 days I visited iPhone Ahmedabad service center which is located Gurukul Road area and iPhone service staff said to that phone was not damaged and your phone internal led is problematic which repair expense is 23000/-. Also same day I visited your Ahmedabad service center which is located Gulmohar Mall Satellite area and your service staff told me 21000/- repairer expanse for this phone. How can this possible in New warranty phone and this is a question to you your staff is very experienced or not. My phone value is 44k and warranty Phone expenses is 23000/_. I m not understand that Phone is not damage and not water damage too. I have three iPhone in family. M very happy for cells but now this time very disappointed. Please give me a good suggestion from this problem of iPhone and being a your good customer, I want to perfect solution which will expect from iPhone team otherwise I will be take other action from your Ahmedabad service team. Secondly I have been complain twice on your site ( [protected]@resq.in) but still not have any revert from your side, so please consider my request on urgent basis and do the needful and my complain date are 1st and 7th July. Regards, Sonal [protected] / [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            My experience is very bad.
                            Dear Valued Customer,

                            We regret the inconvenience caused. Thank you for sharing your contact number. We will get in touch with you and provide necessary assistance.

                            Warm Regards,
                            Reliance Digital
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                              C
                              Chennupati Hima Bindu
                              from Hyderabad, Telangana
                              Jul 7, 2015
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Date[protected]
                              Product type - sandwich maker
                              Brand - reconnect
                              Model no - hb11905
                              Serial no[protected]

                              Dear concern, i have given my sandwich maker to reliance digital (Madinaguda) for servicing. Actually it has been morethan 9 months now but still waiting for resolution even after so many follow up, every time we went there they said you will go mam, i will send ur product directly to your home. Till this time we are not yet receive my product. Please give me solution for my problem as soon as possible.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Chennupati Hima Bindu,

                              Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

                              Warm Regards,
                              Reliance Digital
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                                S
                                Samir Ambavi
                                from Mumbai, Maharashtra
                                Jul 3, 2015
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Dear Customer care,

                                Reference: Job sheet no [protected]

                                I would like to draw your attention that I had purchase Rconnect 5.1 CH DCD PLAYER-REVDG0501 from Reliance Digital showroon at Phoenix Mall Kurla Mumbai around 10 months back.

                                DVD player stopped working and had given for repairing 3 months back which was given back to us in a month time and when we tested it was never repaired.

                                We again gave to showroom and was given back to us saying its repaired and again we noticed that it was not repaired.

                                Your BIG company had send the person at our home for repair and as per him he said it cannot be repaired.

                                We had been liasing with Mr Hashmukh at the showroom and he said he cannot do much and we need to escalate to senior management.

                                Also as per our discussion with your staff they said you can do whatever you want but we will not be able to solve your problem

                                We had been harassed from last 3 months and have spend almost Rs 3000/- on travelling alone.

                                I urged you to replace the same with new DVD immediately else would be forced to complain to consumer court including escalation to your senior management including marketing head Rob Numen whom we know very well.

                                I look forward for resolution within 2 days else be ready for the legal action including publishing in social media and news papers about the type of service being recieved from Reliance digital
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear Samir Ambavi,

                                We apologize for the inconvenience caused and assure you that we will address your issue on priority. We will get back to you and provide necessary assistance.

                                Warm Regards,
                                Reliance Digital
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                                  S
                                  ssathya moorthy
                                  from Pune, Maharashtra
                                  Jul 3, 2015
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                                  I have given my reconnect tab to service centre in Kailpauk Chennai. but they misplaced and there is no reply. the customer care service also helping them and till date there is no response.(Job sheet no 790 and customer service person Manikandan Parson Digital service) pls find the photo proof and there is no response till date. This is the fraud they did for me.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dear Valued Customer,

                                  Sincere apologies for the inconvenience caused. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. We will get back to you and provide necessary assistance.

                                  Warm Regards,
                                  Reliance Digital
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                                    Patil1
                                    from Bengaluru, Karnataka
                                    Jun 30, 2015
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                                    Address: Bangalore, Karnataka

                                    Hi, I had been to Reliance Digital @ Vijaynagar, Bangalore to purchase HTC mobile. I have interacted with one of your supervisor Mr Rudresh on 30/06/2015. After seeing HTC price I told him that this price is little bit on higher side and immediately his response was like this " if you get lesser price, you buy there only, why did you come here " I got shocked after hearing this and I was never expected this kind of answer from your team. If you do not take necessary action you may loose customers and it will affect your business very badly
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Rude behaviour
                                    Dear Valued Customer,

                                    We are sorry to learn about your bad experience with our representative. Please be assured that we do not encourage this kind of behavior and will take appropriate action where required. Kindly share your contact details at http://goo.gl/forms/rS4fu6L2AA and we will get in touch with you.

                                    Warm Regards,
                                    Reliance Digital
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                                      hajivallitarget
                                      from Delhi, Delhi
                                      Jun 30, 2015
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                                      Address: Anantapur, Andhra Pradesh

                                      With reference to the above i have purchased a air cooler of symphony company from reliance digital. Since my purchase cooler is not working the same i brought it reliance digital. But i am not getting any solution from reliance digital or symphony company. Please file a case aganist reliance digital and registered based on this complaint. Due their ignorance i lost nearly 2, 00, 000.00 of business. Please provide the same from reliance digital or symphony
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dear Customer

                                      At the outset, we regret for the inconvenience caused to you.

                                      You are kindly requested to provide us the service request number & contact number.

                                      If you have not registered your service request with us, please use either of the following ways to register your request.

                                      • You may call on our all India help line No. [protected].
                                      • You may send SMS to [protected] giving details as, name city pin code serial no.>
                                      • You may log in through our website ”http://symphonylimited.com/service/log-a-service-call.aspx”.

                                      This will enable us to serve you better.

                                      We will take all necessary steps to resolve your service request at the earliest.

                                      Assuring you our best attention always.

                                      Symphony Customer Care
                                      www.symphonylimited.com
                                      Dear Customer,

                                      At the outset, we regret for the inconvenience caused to you.

                                      You are kindly requested to provide us the service request number & contact number.

                                      If you have not registered your service request with us, please use either of the following ways to register your request.

                                      • You may call on our all India help line No. [protected].
                                      • You may send SMS to [protected] giving details as, name city pin code serial no.>
                                      • You may log in through our website ”http://symphonylimited.com/service/log-a-service-call.aspx”.

                                      This will enable us to serve you better.

                                      We will take all necessary steps to resolve your service request at the earliest.

                                      Assuring you our best attention always.

                                      Symphony Customer Care
                                      www.symphonylimited.com
                                      Dear Valued Customer,

                                      We apologize for the inconvenience caused and assure you that we will address your issue on priority. Request you to share your contact details at -http://goo.gl/forms/rS4fu6L2AA for us to look into the matter and get in touch with you.

                                      Warm Regards,
                                      Reliance Digital
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                                        manirs57
                                        from Delhi, Delhi
                                        Jun 26, 2015
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                                        Address: New Delhi, Delhi

                                        On Sunday the 21st June, 2015 I bought a Samsung 24" TV from Reliance Digital at TGIP Mall, Noida. Though they promised delivery of the item the very next day, till date it has not been delivered. Every time I call them they give some excuse for the delay and promised delivery the very next day. I am totally upset with the way they respond to our calls and will never recommend or buy a product from Reliance Digital. Hope you will attend to this complaint with utmost seriousness and deliver the TV ASAP.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dear Valued Customer,

                                        We are extremely sorry for the delay and assure you that your concern will be addressed on priority. Please share your contact details at http://goo.gl/forms/rS4fu6L2AA and we will get in touch with you.

                                        Warm Regards,
                                        Reliance Digital
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