| Address: Hyderabad, Andhra Pradesh |
Hi I am Showri Dileep Reddy Gopu, I have purchase AOC 39 inch Tv from Reliance Digital, kothapet, hyderabad on 23rd aug 2013. Reliance Digital has promised 3 years warranty( Aoc 1 year and Reliance digital 2years) on my telivision. I have got some software issue problem and when I on it it just blinks AOC, thats it. When i informed the same to Coustomer care on 3rd aug 2015(not even 2 years have completed), the technician has come checked and went away saying he will get the mother board and fix it in a week or 10 days.Today we got a call from Reliance digital saying we have to pay around 5k to 6k for the mother board replacement. But our telivision is still under warranty, So we are very upset now, We just trusted Reliance Digital and took tried thid new brand but now we are being made fools by Reliance, not keeping their promise.
Order number is[protected]. Complaint number is [protected].
Reliance Digital Kothapet, Hyderabad has got worst service, Everytime we call them, they will inform us that we will get a call back from their superiors. And they say their superiors have not yet arrived to the store and we shall wait till they come.Even at 10am, 11am, 12a, 1 pm...they say the same thing. Very very upset.
Please help.
We are extremely sorry for the delay and assure you that your concern will be addressed on priority. We will get in touch with you and provide necessary assistance.
Warm Regards,
Reliance Digital