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Reliance Digital Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Digital reviews & complaints page 4

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Address:store name: RELIANCE DIGITAL Address: D.no: 5-87-17, ward no3, Block 1, Brodipet, Laxmipuram,Guntur, 522007 Store contact number: 8591404515/ 85914045

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the service provided by your store regarding the delivery of a refrigerator that I purchased on 27/06/2023. Despite the clear terms and conditions of our agreement, I have experienced significant delays, unfulfilled promises, and inadequate communication from your company.

On 27/06/2023, I made the full payment for the refrigerator and was...
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Oleti Kiran Kumar
from Kolkata, West Bengal
Jun 27, 2023
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Reliance Digital Anantapur not responding regarding my Refund amount 1,28,000/- Rs from last 30 days

Address:Anantapur

Dear Team,

my Refund amount 1, 28, 000/- Rs

I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for...
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Address:Anantapur

Dear Team,
I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for 7 more days for another replacement.

Replacement...
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sudarshan Kaushik
Jun 26, 2023
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Washing machine service

Address:Raja rajeshwari Nagar, Bangalore

Its been more than 2 months that Reliance Digital, R R nagar, could not resolve or provide service. Complete waste of money, time, if we buy in Reliance Digital.

We have to plead them to provide service where in the product is in warranty. Have raised issue/complaint to BM Bade team and for utmost disappointment they do not work as well....
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Ann5fr
Jun 22, 2023
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Damaged Refrigerator delivered

I recently purchased the fridge Hisense online from reliance digital(order details attached).
After opening the box, i set up the fridge. I have complete video of the unboxing and setting up. The moment i saw the fridge from left side i saw two big dents.
Kindly replace the product or take it back and issue a complete refund as soon as possible.
Thank you...
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Abhijit Khatu
from Mumbai, Maharashtra
Jun 21, 2023
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In appropriate product received against Order No. RDF51130842

, Mr. Abhijit Anil Khatu had ordered a Motorola Moto G42 with 16.25 cm FHD + ultra-wide AMOLED Display with order date as 05/06/2023 from your Reliance Digital application.

But to my uttermost surprise, the product was delivered today is Motorola Moto G42 with 16.26 cm FHD+ OLED Display, which is inappropriate and complete mismatch to the product ordered by me.

So I requested to please do the needful to replace...
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Deepika SriRam
Jun 16, 2023
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Change of name in the bill

Address:6/8/979, NGO Colony, Tirupati

The name in the bill generated is incorrect thereby causing an issue with reimbursement. The outlet is not agreeing to make the changes....
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Shalinifranklin
from Chennai, Tamil Nadu
Jun 15, 2023
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Kelvinator washing machine

Address:3/369,3rd Block , Mugapair west, Chennai -600037

My front load washing is leaking...
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rajeshmvb
from Visakhapatnam, Andhra Pradesh
Jun 15, 2023
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Technician asking AC Installation Charges

Hi Team, I have Purchased Daikin AC on 11th June 2023. Order No: RDF51293659. Technician asking for 1400 rupees Installation charges. Please look in to this issue ASAP. I have purchased AC around 44000. If i purchase in Amazon or Flipkart or in Local show room, Installation charges are free. Even we didn't for AC Stand as well. AC Stand also free if i purchase AC Outside. Please tell me one reason why we should purchase the products in Reliance....
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Additional warranty amount collected on purchase of Panasonic refrigerator. Continuesly filing complaint since one month, 6 times complaint raised. No technician is attending.
Sweet words, sorry will attend on highest priority. End of the week one message follows.
Your feedback on our service. The complaint closed.
How can complaint be closed without attending.
Big cheating, getting frustrated....
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I have purchased panasonic refrigerator. Additional amount was collected on account of additional warranty. No technician is attending the complaint for the past one month. Regularly calling the complaint customer care. Standard sweet words, extremely sorry, your complaint is on highest priority. End of the week, your problem resolved, your feedback on service. When contacted, Standard reply, Automated reply sorry same story. Getting frustrated...
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A
Jun 10, 2023
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No attend customer

Address:[email protected]

I have visit in reliance store Ghaziabad govind puram, no will be told the price of product, end no will be attend the costumer, such a very very baad service in reliance store...
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arun tayyil
Jun 9, 2023
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Water Purifier Extended warranty

Address:Bengaluru

I had purchased PureIT water purifier from Reliance Digital Sarjapur couple of years back, with 4 years extended warranty. Since its 4 years extended warranty even after more than 1.6 years they don't care about changing the filters even after raising the ticket multiple times. Every time I contact customer care I'm told some technician will contact me but its all bogus no body contacts me nor there is any follow up . Lesson learnt not to...
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Yash_221200
Jun 3, 2023
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Battery and Hardware issue MacBook Air M1

I purchased a Macbook Air M1 from Reliance Digital( Anand, Gujarat Branch) on 26th January 2023. I started facing significant battery issues from day1. I also noticed that my battery health deteriorated to 97% with just 15 battery cycle counts whereas usually it takes 80-100+ battery cycle counts for battery health to go 97%. I immediately contacted Reliance Digital on 25th April and they asked me to contact apple service center ivenus. I...
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vinodv31
Jun 1, 2023
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Daikin AC installation/cancel/return

Address:Reliance retail ltd, C/O Cochin Digital DC, R Parackal Warehouse, OorakadU,Malayidomthuruth, Ernakulam,Kochi-KER 683561

We purchased an air conditioner from the Reliance digital website to cater to the health and well being of our physically ill father on the 16th of May. The product was delivered on the 18th of May.
The seller of this product was: Reliance retail ltd, Cochin Digital DC, R Parackal Warehouse, OorakadU. The order no was: RDF50649627 and the shipment no was: DI[protected]. During the delivery we were told a separate installation team will...
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Anulekh
Jun 1, 2023
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Refund is not being made since cancellation

I bought an Haier AC on 16th April 2023 but the product was not delivered on time, so cancelled it on 21st April 2023. Refund is not being made since the cancellation. The cancellation was on done on 21st April 2023 because of the product was not delivered on time. The store is misleading us. Below are the details:
Name - Anulekh Sengupta
Registered Number - [protected]
Reliance Digital Store - Satyam Tower, VIP Road,...
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khadotra
from Jalandhar, Punjab
May 30, 2023
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Return and Refund

I purchased the product with order number RDF50558432 boAt Airdopes 131 RTL Twin Wireless Earbuds with IWP Technology, Bluetooth V5.0, Immersive Audio, Instant Voice Assistant and Type-C Charging, 1-year warranty on 13th May 2023. I initiated Return Request on 19th May 2023 and the product is covered in 7 days return. The product is having issues with connectivity and voice delay, voice clarity. I called your number[protected] to 8 times...
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RohitDomadiya8111
from Ahmedabad, Gujarat
May 26, 2023
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Daikin sac 1.5 L AC

Address:Ahmedabad

I have purchased ac in 25.01.2021 and bought extended warranty of resq to 5 year my registration number with Reliancw is [protected]
My Ac’s compressor is making to much noise and they are neglecting the risk and problem and doing nothing about it
Their technicians came and they were saying the fan is touching the compressor but thier senior team is not admitting the problem i have mail it to bm.[protected]@ril.com still they senior...
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Vidisha Vaish
May 24, 2023
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Item not delivered

This is the second time that I have ordered something from Reliance Digital online, and both the times.. Reliance Digital have never completed its delivery within promised time frame.

First time in year 2021, when I had ordered.. I had to cancel it, because it wasn't delivered beyond promised time line as well.. so I had to cancel it.

This time again, the promise to deliver date was 23rd May 2023(as per the website...
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Kirtisolanki107
May 24, 2023
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Instant discount not received

As per offer i must receive 20% discount on the bill when used Rupay Credit card but i didn't received any discount. I have attached the offer photos....
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