Reliance Digital
Reliance Industries Ltd.
Customer satisfaction rating: 53%
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3714
COMPLAINTS
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Reliance Digital Customer Care

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Address
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India - 400002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
42
down
18

Additional info

Hyderabad, Andhra Pradesh

Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh

+91 40 2723 5233

+91 40 2723 5244

+91 40 2723 5255



Delhi

Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075

+91 11 6478 1344

+91 11 6478 1345



Gurgaon, Haryana

Raheja Mall, UG-21A To 27B & Ff-21 To 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana

+91 12 4423 1902

+91 12 4423 1903



Faridabad

Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana

+91 12 9654 6719



Bhopal, Madhyapradesh

DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh

+91 75 5664 4263

+91 75 5664 4664

+91 75 5664 4264



Noida

Plot No. A 2, 3rd Floor, Great India Place, Sector 38 A, Adjacent To Amusement Park, Noida 201301, Uttar Pradesh

+91 12 0412 1753



Ghaziabad, Uttar Pradesh

Shop No. 1, 2, 3 / 4, Level 3, 1st Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh

+91 12 0648 9316

+91 12 0648 9320

+91 12 0648 9324



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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53%
Complaints
3714
Pending
56
Resolved
1863
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun 09:00 am - 09:00 pm

Reliance Digital Complaints & Reviews

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We have purchased a 650ltr panasonic double door freeze in name of dr shakeena dayana aparna aura. Apt flat no 202. Shaikpet...
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I purchased a new Samsung AC from reliance digital, treasure Island Mall, Indore Madhya Pradesh on 25/3/21.
The product was delivered very late more than 2 months later, then installation provided by reliance resQ team that too untrained technician. Even they opened my new compressor while installing.
From day one, my AC was poorly cooling and later no cooling at all.
I called samsung engineer, they visited and told gas is leaked due to faulty installation.
I called reliance digital to replace the product since its only 10-12 days only . since installation. But they are not responding to my query to replace the product or they should refund my full amount if can't replace with new same product.
Kindly help
Jun 15, 2021

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    I ordered samsung s6 lite tab on 6th june. It was supposed to b delivered in 3 hours. I have cancelled the order due to the...
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    This Complaint Is In Regards To PlayStation 5 Which I Have Purchased It On 17th May For 49990 Against Order Number RDF11597423...
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    Refer my order RDF10334505 in online store of Reliance Digital.

    The air-condition delivered and installed but didn't work during installation itself. Since then its been almost 3 months and I have been waiting for the replacement. I have complained about this to everywhere possible including their complaint management system but yet to get my air conditioner.

    The service department is doing nothing or do not want to resolve the complaint.
    Jun 14, 2021

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    Reliance Digital customer support has been notified about the posted complaint.
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      I had to make an urgent call to the US from India thus I recharged for Rs. 501 to make ISD calls.

      After the...
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      I'm a buyer of Boat Rockerz 450 from your store at Forum Shantiniketan Mall, Bengaluru on 18th February 2021. The letters...
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      Sir,
      I ordered a laptop on 8th jun and saw that I didn't included the bag which was free so I called customer care...
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      I got avita laptop on 7th june 2021 booked on reliance digital.
      On the inspection found that the web cam position is...
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      It has been almost a week since I ordered a product for instant delivery, the people at the store and also in the customer...
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      I am shanthi chandrasekar from chennai. My order of Morphy richards sandwich maker was delivered in broken condition on 30-4-21...
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      My name is prabdeepkaur contact number [protected] .I had visited reliance digital juhu shop in 2020 July and wanted to buy...
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      On 08-May-2021, I tried to purchase "LG 14 Place Settings Under-Counter Dishwasher with TrueSteam, QuadWash, Inverter Direct...
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      On 10th june 2021 i paid 37, 299 via UPI on reliance digital app but still it shows payment unsuccessful, The amount has been...
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      I have purchased Samsung AC 1.5T from Reliance Digital Bhilwara Rajasthan on Dated 10.03.2021.
      It was installed on...
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      DEAR TEAM,

      This is for your information . This is my Order No-RDF09364226, and i have placed an order on 24 Jan 2021, and also paid through ICICI Credit Card.and product installation is finished and working fine, But we don't have received any cash pack tille now, but am buy republic day offer time -10% cash pack offer on ICICI credit card, the offer for shown as your website, PLS give 10% cash pack offer on my account, my register mobile number is [protected]. and 140 Days also completed but till now not provide a cash pack amount ...
      Jun 10, 2021

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        I ordered a prepaid iPhone 11 128 GB Black from reliance digital app through insta delivery method which promised 3 hour delivery...
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        Order ID- RDF12471330
        I Ordered one iphone11 128gb variant from the website on 3rd June, EDD is of 8th June. My package...
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        I made an order with reliance digital online on 30th of may for a TCL smart AC with a stated delivery date of 7th June but...
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        Hi
        As this is infrom to you that I have not received the order yet as it is showing expected delivery on 4 jun 2021. I am continually trying to reach by different mode of communication but didn't get any response.
        And I. have not got any update regarding my order. There is no option of canceling the order and no information about when the product will get delivered.
        Please advise
        Jun 08, 2021

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