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Reliance Digital Complaints & Reviews

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Last updated Feb 14, 2024
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Reliance Digital reviews & complaints page 8

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R
Renusri.k
from Hyderabad, Telangana
Feb 11, 2023
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Fridgerator

Address:Hyderabad hasthinapuram Central

I received damaged product and they returned it with another product in one week which is also damaged and now it is almost 15 days and they are not responding anymore we have visited the branch for 4-5 times till now no response and replace
Very neglecting service this leads customers unhappy and distrust...
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T
tanuj2536
from Dombivli, Maharashtra
Feb 10, 2023
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ZestMoney Offer Cashback Issue

Address:Dombivli

Hello,

My name is Tanuj Patil.
On 7th August I had purchased One Plus Nord 2T phone of price Rs. 28, 999.
The offer on that phone was 10% cashback on purchase of One Plus phone in Reliance Digital via Zest Money payment.
Loan ID : 3C567B302116

The executives had explained that I would receive 10% cashback which is Rs. 2900 after 3 months (starting from August) and the payment will be automatically...
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J
jobintj
from Ernakulam, Kerala
Feb 8, 2023
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Defective product delivered any lack of customer support

I purchased Hisense LED TV from reliance digital Ecommerce website. The product delivered was defective, but with the consistent follow ups and Emails with the customer support team, I fail to see a resolution. Had the issue escalated as guided in the website, still I didn't have a resolution or an ETA to close this from the customer support Desk and the Head of Customer Support.

A Brief timeline
- Brought the Hisense...
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S
Syedabbas sg
Feb 4, 2023
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Refrigerator repair service not fulfilled

I had booked for repair service for my refrigerator 2 months back and I still don't see any resolution arrived.

On checking the app I can see it's changed to cancelled state without any reason specified.

The helpdesk agents are useless and they don't help much....
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S
sundarinsight#gmail.com
Feb 1, 2023
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Delay in refund

Address:Mumbai

On 23rd Jan I placed order through reliance digitial online portal for purchase of mobile phone. Order no RDF47060412.
They have not delivered but tracking history we found it was returned.
I asked for refund but they are telling product not reached warehouse then only refund intiaited.
10days over nothing happened...
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P
Patel D. Vickey
from Nashik, Maharashtra
Jan 31, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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No product received.

I purchased a mobile phone via reliance digital website on 23rd jan 2023 (Monday) with order #rdf47122279, estimated time of delivery while making payment was 27th jan 2023 (Friday). On 27th i received an sms following an email informing me that i will get my phone on 30th jan 2023 (Monday). After that i call reliance digital customer care: [protected], they assured me that they have raised the complaint and will try to resolve the issue...
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S
Srinjaya Saha
Jan 31, 2023
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Wrong Product delivered with Tampered Packaging

Address:Shantiniketan Apartments, Kalamjote, Siliguri
Website:www.reliancedigital.in

I had just received my order of OnePlus 10R. The packaging outside had been tampered with but very well covered with tape so as to no one could identify. Inside was a box of OnePlus 10R but the box was torn and it contained a different fake iPhone. The customer service wasn't able to help much. I hope my order taken back and replaced with the original order without any extra fee or the amount deducted through net banking to be returned back...
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S
Saha Laskar
Jan 31, 2023
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Declining Product Warranty

Address:Reliance Digital, Imperial Mall, Club Road, Silchar, 788001, Assam

I purchased a BPL induction 2000W(BICTTXL00320) on 08/02/2022 from Reliance Digital, Imperial Mall, Club Road, Silchar, 788001, Assam

My induction is not working, after I plug it in the socket it shows no signs of life. As it is still under the warranty period, I opted for a repair through Reliance Digital(Imperial Mall, 788001) and submitted the product on 22/01/2023.

After that I got a call from a person today(24/01/2023),...
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P
Patel D. Vickey
from Nashik, Maharashtra
Jan 31, 2023
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Haven't received the products even after multiple delays

I purchased a mobile phone via reliance digital website on 23rd Jan 2023(Monday), estimated time of delivery while making payment was 27th Jan 2023(Friday). On 27th I received an SMS following an email informing me that I will get my phone on 30th Jan 2023(Monday). After that I call Reliance Digital Customer Care: [protected], they assured me that they have raised the complaint and will try to resolve the issue asap.
Still waiting...
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Address:Mumbai
Website:www.reliancedigital.in

I have been continuously taking follow up with reliance digital customer care seeking my complaint resolution on my "BPL 43 FHD ANDROID SMART TV43F-A4300' as I am facing lining over the TV screen. I have taken multiple follow ups with the customer care which I have attached screen shot file. There are so many service request numbers being provided to me from reliance saying that I have been provided the best solution. But till now they kept...
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S
Sunitha.srija
Jan 27, 2023
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Fridge lg 408 litres

Address:Eluru

I didn't get the product on time...I want to return...but they are not responding...
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A
anish1520003
from Delhi, Delhi
Jan 26, 2023
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Payment unsuccessful despite of payment made

I ordered a mobile phone from reliance digital on 26th January 2023.
But my order placed is showing payment as unsuccessful.
order no. is RDF47380759
kindly look into this matter as soon as possible....
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D
Debastuti Bharali
from Shillong, Meghalaya
Jan 22, 2023
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INSTANT DELIVERY of Laptop not processed for 1 WEEK

Address:Meghalaya

I ordered a Macbook Air M1 worth Rs. 84000 on 15th January 2023 on the Reliance Digital website for INSTANT DELIVERY (supposed delivery within 3 hours) as I'm a junior resident doctor busy in an overburdened govt hospital who needed it urgently for my thesis work. It has been 1 WHOLE WEEK since I placed the order and there has been NO RESOLUTION of the issue by Reliance Digital from their side.
Despite MULTIPLE CALLS, COMPLAINTS AND...
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A
Abdul Rayyan
Jan 18, 2023
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Received wrong Product

Order Rdf46665490 Complaint Dr02712464.
Order Placed : 16/1/23
Product Detail : Havells Aqua Plus 1.2 Black Colour .
Received Date : 18/1/23.
Product Received :Havells Aqua Plus 1.2 Blue Colour.
After Complaining To Reliance Customer Care. They Told Me Once The Product Reaches To Our Warehouse Thereafter We Will Initiate Refund For The Same. It Will Take 10 Working Days. & Our Logistic Partner Will Collect...
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K
Kishorparmar
from Surat, Gujarat
Jan 10, 2023
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Reliance digital through purchase fridge form credit with no cost emi

Address:Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006

I purchased a samsung fridge cost of rs. 34408 from reliance digital located at Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006 with offer of no cost emi. I made payment with my bob bank credit card and emi details and cashback informantion mention in bill also, but that payment is not converted to emi yet, i contacted regrading this to bob bank why conversion have not taken place they told me that...
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B
basanth123
from Bengaluru, Karnataka
Jan 10, 2023
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Unauthorized debit card payment from my account

I am Basanth Kumar Mahanta from Bangalore,
Yesterday[protected] morning at approx 12:00 I was trying to refund my train ticket amount
I found a customer care number on google and he guided me to install software that is QUICK SUPPORT steal my debit card credentials and purchase from Flipkart which amount is Rs.1, 39, 900 from my account. now I want a refund amount and hold this order with a catch this person who fraud me. I...
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M
Mannem Rajesh Gowd
from Gaddi Annaram, Telangana
Jan 3, 2023
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I want duplicate bill I have provided the bill tax invoice number

I brought a second hand mobile from olx he brought the mobile in reliance digital the bill was not clearly visible print was disappearing i want duplicate bill...
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D
Dhivya Arul
from Bengaluru, Karnataka
Jan 3, 2023
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Product is not delivered yet - 9 days passed after full payment

Address:Reliance Retail Limited, Reliance Digital, Plot N-28&29, Venus Nagar, 200Ft, Inner Ring Road, Kolathur, Ch - 600099

We purchased an oven on Dec 26th 2022 in Kolathur, Chennai Branch. The product was delivered on 27th, however, it was a faulty one, hence the store took the product back but didn't deliver/replaced the alternate product yet. It's been a week now. We have raised a complaint and called the store multiple times with no response....
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M
Madan_Mohan
from Bānki, Odisha
Jan 3, 2023
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AC installation charges

Tax Invoice number - DG21R[protected] Order number-RDF45937120

I got a call from [protected], and he is from installation team of Reliance Digital as per him.

My Query: When I asked about the installation charges, he said it is 1420 rupees. Please check if this price is correct. Also let me know what all things are included and excluded.
Also, when I asked about outdoor stand units, he said if I will get...
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V
virendeepika
from New Delhi, Delhi
Jan 2, 2023
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No progress after 12 days on placed order

Attached screenshot for the orders .. really i think they take care of the orders properly....
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