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Reliance Digital Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Digital reviews & complaints page 9

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D
Divubha12
Feb 28, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
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Not delivered product

Address:Jamnagar

I purchased Samsung AC in 26th January 2023 from Reliance Digital offline store Jamnagar and it's been month still I didn't get my product delivered. On offline store sale person forced me to change my product and pay extra money for new product....
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S
sunil2050
from Ranchi, Jharkhand
Feb 15, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
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Setup customer for low rate products

I bought and paid the bill for a Samsung ac worth Rs 38990/- on 26th January 2023 and lock my delivery on 4th March.
On the day of delivery, I called them for my product.They told the product is not available, then making almost all type of excuses that the product is not good, select some other product.Also, they never called me for this till delivery date.
I have to go for other product that is Lg in which I have to pay Rs...
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V
Vijayg40
from Virar, Maharashtra
Feb 14, 2023
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No Delivery, NO Solution, NO Refund till date

Address:Reliance Digital, virar west Opp. Merwans

Dear Sir/Madam,

I have placed and order from Reliance digital on 07th Feb for Samsung Mobile M13-5G, till date i am suffering as mobile has not been delivered, nor getting proper information from customer care, my money has been stuck due to this

All mistake was done by Reliance salesgirl and salesman for placing order from reliance digital and now i am suffering because of their mistake

Order...
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J
Jaij8
from Madhugiri, Karnataka
Feb 13, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Cashback not given and rude behaving by supervisor

Address:Bangalore

I had buyed washing machine on 20 sep 2022, for 25k in reliance digital in bannargahtaa branch bangalore, while buying they told cash back offers is there for standard chartered bank card, so i used to buy using standard chartered Bank card...Till upto today I didn't get cash back also. If I asking, by through phone no response, I went and asked also, rude behaving by supervisor and doing blackmail... And main thing is reliance digital showroom...
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R
Renusri.k
from Hyderabad, Telangana
Feb 11, 2023
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Fridgerator

Address:Hyderabad hasthinapuram Central

I received damaged product and they returned it with another product in one week which is also damaged and now it is almost 15 days and they are not responding anymore we have visited the branch for 4-5 times till now no response and replace
Very neglecting service this leads customers unhappy and distrust...
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T
tanuj2536
from Dombivli, Maharashtra
Feb 10, 2023
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ZestMoney Offer Cashback Issue

Address:Dombivli

Hello,

My name is Tanuj Patil.
On 7th August I had purchased One Plus Nord 2T phone of price Rs. 28, 999.
The offer on that phone was 10% cashback on purchase of One Plus phone in Reliance Digital via Zest Money payment.
Loan ID : 3C567B302116

The executives had explained that I would receive 10% cashback which is Rs. 2900 after 3 months (starting from August) and the payment will be automatically...
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J
jobintj
from Ernakulam, Kerala
Feb 8, 2023
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Defective product delivered any lack of customer support

I purchased Hisense LED TV from reliance digital Ecommerce website. The product delivered was defective, but with the consistent follow ups and Emails with the customer support team, I fail to see a resolution. Had the issue escalated as guided in the website, still I didn't have a resolution or an ETA to close this from the customer support Desk and the Head of Customer Support.

A Brief timeline
- Brought the Hisense...
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S
Syedabbas sg
Feb 4, 2023
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Refrigerator repair service not fulfilled

I had booked for repair service for my refrigerator 2 months back and I still don't see any resolution arrived.

On checking the app I can see it's changed to cancelled state without any reason specified.

The helpdesk agents are useless and they don't help much....
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S
sundarinsight#gmail.com
Feb 1, 2023
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Delay in refund

Address:Mumbai

On 23rd Jan I placed order through reliance digitial online portal for purchase of mobile phone. Order no RDF47060412.
They have not delivered but tracking history we found it was returned.
I asked for refund but they are telling product not reached warehouse then only refund intiaited.
10days over nothing happened...
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P
Patel D. Vickey
from Nashik, Maharashtra
Jan 31, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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No product received.

I purchased a mobile phone via reliance digital website on 23rd jan 2023 (Monday) with order #rdf47122279, estimated time of delivery while making payment was 27th jan 2023 (Friday). On 27th i received an sms following an email informing me that i will get my phone on 30th jan 2023 (Monday). After that i call reliance digital customer care: [protected], they assured me that they have raised the complaint and will try to resolve the issue...
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S
Srinjaya Saha
Jan 31, 2023
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Wrong Product delivered with Tampered Packaging

Address:Shantiniketan Apartments, Kalamjote, Siliguri
Website:www.reliancedigital.in

I had just received my order of OnePlus 10R. The packaging outside had been tampered with but very well covered with tape so as to no one could identify. Inside was a box of OnePlus 10R but the box was torn and it contained a different fake iPhone. The customer service wasn't able to help much. I hope my order taken back and replaced with the original order without any extra fee or the amount deducted through net banking to be returned back...
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S
Saha Laskar
Jan 31, 2023
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Declining Product Warranty

Address:Reliance Digital, Imperial Mall, Club Road, Silchar, 788001, Assam

I purchased a BPL induction 2000W(BICTTXL00320) on 08/02/2022 from Reliance Digital, Imperial Mall, Club Road, Silchar, 788001, Assam

My induction is not working, after I plug it in the socket it shows no signs of life. As it is still under the warranty period, I opted for a repair through Reliance Digital(Imperial Mall, 788001) and submitted the product on 22/01/2023.

After that I got a call from a person today(24/01/2023),...
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P
Patel D. Vickey
from Nashik, Maharashtra
Jan 31, 2023
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Haven't received the products even after multiple delays

I purchased a mobile phone via reliance digital website on 23rd Jan 2023(Monday), estimated time of delivery while making payment was 27th Jan 2023(Friday). On 27th I received an SMS following an email informing me that I will get my phone on 30th Jan 2023(Monday). After that I call Reliance Digital Customer Care: [protected], they assured me that they have raised the complaint and will try to resolve the issue asap.
Still waiting...
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Address:Mumbai
Website:www.reliancedigital.in

I have been continuously taking follow up with reliance digital customer care seeking my complaint resolution on my "BPL 43 FHD ANDROID SMART TV43F-A4300' as I am facing lining over the TV screen. I have taken multiple follow ups with the customer care which I have attached screen shot file. There are so many service request numbers being provided to me from reliance saying that I have been provided the best solution. But till now they kept...
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S
Sunitha.srija
Jan 27, 2023
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Fridge lg 408 litres

Address:Eluru

I didn't get the product on time...I want to return...but they are not responding...
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A
anish1520003
from Delhi, Delhi
Jan 26, 2023
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Payment unsuccessful despite of payment made

I ordered a mobile phone from reliance digital on 26th January 2023.
But my order placed is showing payment as unsuccessful.
order no. is RDF47380759
kindly look into this matter as soon as possible....
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Debastuti Bharali
from Shillong, Meghalaya
Jan 22, 2023
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INSTANT DELIVERY of Laptop not processed for 1 WEEK

Address:Meghalaya

I ordered a Macbook Air M1 worth Rs. 84000 on 15th January 2023 on the Reliance Digital website for INSTANT DELIVERY (supposed delivery within 3 hours) as I'm a junior resident doctor busy in an overburdened govt hospital who needed it urgently for my thesis work. It has been 1 WHOLE WEEK since I placed the order and there has been NO RESOLUTION of the issue by Reliance Digital from their side.
Despite MULTIPLE CALLS, COMPLAINTS AND...
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A
Abdul Rayyan
Jan 18, 2023
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Received wrong Product

Order Rdf46665490 Complaint Dr02712464.
Order Placed : 16/1/23
Product Detail : Havells Aqua Plus 1.2 Black Colour .
Received Date : 18/1/23.
Product Received :Havells Aqua Plus 1.2 Blue Colour.
After Complaining To Reliance Customer Care. They Told Me Once The Product Reaches To Our Warehouse Thereafter We Will Initiate Refund For The Same. It Will Take 10 Working Days. & Our Logistic Partner Will Collect...
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K
Kishorparmar
from Surat, Gujarat
Jan 10, 2023
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Reliance digital through purchase fridge form credit with no cost emi

Address:Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006

I purchased a samsung fridge cost of rs. 34408 from reliance digital located at Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006 with offer of no cost emi. I made payment with my bob bank credit card and emi details and cashback informantion mention in bill also, but that payment is not converted to emi yet, i contacted regrading this to bob bank why conversion have not taken place they told me that...
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B
basanth123
from Bengaluru, Karnataka
Jan 10, 2023
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Unauthorized debit card payment from my account

I am Basanth Kumar Mahanta from Bangalore,
Yesterday[protected] morning at approx 12:00 I was trying to refund my train ticket amount
I found a customer care number on google and he guided me to install software that is QUICK SUPPORT steal my debit card credentials and purchase from Flipkart which amount is Rs.1, 39, 900 from my account. now I want a refund amount and hold this order with a catch this person who fraud me. I...
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