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Reliance Digital Complaints & Reviews

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Last updated Feb 14, 2024
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Reliance Digital reviews & complaints page 5

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S
Syed Yaqoob
Apr 26, 2023
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New Voltas Ac not working even for one day

I have made a Purchase of New Voltas Ac on 7th april 2023 but they installed on 11th April 2023. They installed the ac and waited for only 2 minutes and informed that it is working.
After then when we tried to on the ac it is not working. On the next day we tried to approach and inform that the ac is not working then the reliance store people tried to escape by saying that we will send the maintenance team but no one responded after...
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Ashima Hati
from Delhi, Delhi
Apr 26, 2023
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Installation Pending

Address:12, 7, Mathura Rd, near sarai khawaza, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003

We have purchased 2 Daikin AC from Reliance Faridabad on Sunday (16th Apr 2022)
AC delivered to me on 19th Apr 2022.
The store team said product will deliver next day of your purchase and installation will done another day of product delivery.

Now its been 10 days pass but no one has came for installation, Multiple times we complaint to customer care but no resolution they people don't have any update. Every time...
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Address:Plot No, 3 & PC 11, Kambar St, near Bus Depot, Mogappair West, Mogappair, Tiruvallur, Tamil Nadu 600037

Myself Ganesan from Mogappair bought a Air cooler on 16th which was delivered on 17th. When we poured water and tested the air was not sufficient and there is no difference in the place compared to earlier.
Cooling system was not at all correct. We were much dissatisfied and raised complaint for replacing air cooler to AC.

It is really disappointment that the reliance digital is not ready to replace inspite of having...
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V
Varahi Shyama
Apr 25, 2023
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Air cooler replacement

Address:Reliance digital Mogappair

Myself Ganesan from Mogappair bought a Air cooler on 16th which was delivered on 17th. When we poured water and tested the air was not sufficient and there is no difference in the place compared to earlier.
Cooling system was not at all correct. We were much dissatisfied and raised complaint for replacing air cooler to AC.

It is really disappointment that the reliance digital is not ready to replace inspite of having...
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H
Hema Chanchlani
from Mumbai, Maharashtra
Apr 24, 2023
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TV not getting repaired under extended warranty since last two months

Address:
Kalyan West, Maharashtra

I had purchased a Sony 65 inch smart TV (KD-55X8500D) from Reliance Digital (Kalyan West, Maharashtra) on 11 th Feb 2022 and we have also opted for extended warranty for 1 year at the time of purchase, which is valid till 11 Feb 2024. Unfortunately the TV’s display has gone two months ago and we called the service center to get it repaired. The technician came a few weeks after and...
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A
from Thane, Maharashtra
Apr 24, 2023
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Buyback amount not received

I had purchased ResQ brand air conditioner from reliance Digital in 2019. The AC stopped working this year and I requested for a repair. Reliance confirmed that it cannot be repaired and instead offered me a buyback amount against the air-conditioner. I agreed for the same and requested them to pick up the AC. The pick up was done on first of April 2023. And I also submitted required documents like my ID card and a copy of cancel check. I...
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Z
Zubair003
from Noida, Uttar Pradesh
Apr 24, 2023
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No refund initiated

I had ordered a product on reliance digital they cancelled the order and sent me an email regarding that.
But my money has not been refunded yet....
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R
rsharm01
from Kalyan, Maharashtra
Apr 23, 2023
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"Serious Complaint Regarding My Xiaomi 12 Pro Phone Purchase and Insurance Coverage"

Address:Reliance Digital, 3 & 5, Gr & 1st Flr, Swami Thirth Bldg Shelar Park, Khadapada, Kalyan, West, Thane, Maharashtra 421301

Dear Reliance,

I am writing to express my deep disappointment and frustration with your customer service. I purchased a new Xiaomi 12 Pro phone from Kalyan Reliance Digital in July 2022, along with insurance coverage. Unfortunately, the phone had a camera lining issue, and I had to get it replaced by the Xiaomi service center.

After the replacement, I went to the Reliance store to confirm that my insurance would...
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A
Anuj1 Sharma1111
from Jaipur, Rajasthan
Apr 22, 2023
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Scratched Washing machine and dissatisfied customer

Address:Pacific mall D21 dwarka

After another week passed I have raised it to Head Quarter I will keep my rating still 1 because 0 can't be given. Now how head quater resolves the issue they will say the same words which store person says. They don't care about Customer. After taking another week I got mail that 830 amount is their final offer which I declined to accept but i got saying it's their final communication doesn't matter Customer satisfied or not.Either they...
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A
Anuj1 Sharma1111
from Jaipur, Rajasthan
Apr 22, 2023
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Scratched Washing machine

After another week passed I have raised it to Head Quarter I will keep my rating still 1 because 0 can't be given. Now how head quater resolves the issue they will say the same words which store person says. They don't care about Customer. After taking another week I got mail that 830 amount is their final offer which I declined to accept but i got saying it's their final communication doesn't matter Customer satisfied or not.Either they...
+1 photos
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D
Deepupawar
from Zirakpur, Punjab
Apr 22, 2023
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AC Installation not completed after 48 hours

I have purchased the Ac on 18th and they said ac will install in 20th but today is 21st night still they don’t give the information about the installation date.very poor service.I call thé customer care they told ac will be installed by 21st of April 10pm but still no installation done, Very harassing...
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Address:Reliance Retail Limited, Axis Mall, Kolkata

We have purchased Haier 5 star, 1.6 ton AC on 15.04.2023 from Reliance digital shop at Axis Mall, Kolkata . At the time of billing, reliance shop peoples / staff committed that items will be deliver within 2 to 3 days, but till date items not yet received. As per Tax Invoice our Tech Experts Code is[protected]. My Registerd Mobile No is [protected]. We have continuously calling in store phone no. [protected] and [protected] as mentioned in Invoice,...
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Z
Zubair003
from Noida, Uttar Pradesh
Apr 21, 2023
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Boat nirvana ion tws delivery issue

Address:Noida sector 58

I ordered boat nirvana ion tws on 18th April and it was showing that the delivery will be done by 19th April but there was no update regarding delivery of my order.
Its 21 April today and still there is no update regarding the delivery.
I contacted the customer service and sent e-mails also but they didn't resolve my issue.
I asked them to cancel my order but they denied.
I want to cancel my order and take my money...
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G
gitasagar
Apr 21, 2023
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The ResQ plan is there to cheat customers.

The ResQ services should be renamed UNRELIABLE & GET LOST SERVICES.
When you buy a product they sweet talk you into purchasing the ResQ plan which gives extended warranty for 4 years after the brand warranty of the product.
Thereafter you can keep complaining no one visits you . The irresponsible service centre owners are RUDE. they cancel your complaint without sending any technician. And then you get an sms to rate the services!br...
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S
from Guntur, Andhra Pradesh
Apr 20, 2023
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Irresponsible staff and service at cost of customer sufferings

Address:Guntur

I am doctor and I purchased an air conditioner at reliance digitals 4 days back . That is on 16 th of April . And the Ac haven’t been fixed yet . M suffering in this hot summer and yet the staff are not working on it Inspite of explaining the situation....
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D
Apr 19, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Fraudulent service by ResQ

Address:Delhi

I had purchased split AC from reliance digital and also bought extended warranty by ResQ
.
Now the ac is not working. On submission of complaint to resq it was promised that it would be repaired in 24 to 72 hours

But now the ordeal started.
Nobody called or visited but we kept on getting message that service has been rescheduled as your phone was not reachable

Then all of a sudden we get...
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G
GSaran
from Noida, Uttar Pradesh
Apr 19, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Hitachi Split AC 1.5 Tonnes

Address:Reliance Digital store ,Logix Mall City Centre Noida

HITACHI SAC 1.5T 3SINV RSQG318HFEOF purchased on
11.09.2022 from Reliance Digital Company store at Logix Mall at City Centre Noida.
AC is not cooling properly and complaint registered on 12h APRIL'2023, but no representative visited us for last 7 days and upon repeated reminders, they have closed the complaint without any action and now registered the complaint once again on 17th April'2023, but no action initiated by them and...
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M
Madhurimohite
from Nagpur, Maharashtra
Apr 18, 2023
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Faulted ac sell

On 11/4/2023 ko lloyd 1.5 ton Split Ac purchase kiya tha. But installation k same day se aaj tak 1 bhi din use kiya nai he. Usme E5 ki query aa rahi he. Technician ne 2-3 bar ghar par aake check kiya, jab tak technician ruka tab tak ac thik se chala par uske jate se hi same error aa rahi he. Or compressor me bhi problem aa rahi he. 1 bar me indoor unit start karte he to compressor start nai hota. 7-8 bar remote se indoor unit on off karte...
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V
Vg88776
from Chandigarh, Punjab
Apr 18, 2023
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Daikin AC installation

Address:RRL DX Mini sco 101 sector 35c chandigarh

It is bring to your notice that we purchased the Daikin SAC 1.5T3SINV ATKL50U & Serial No is[protected] on Reliance Retail Limited (6347) Sector 35C on dated 15 April 2023 & we received this AC on dated 16 April 2023. Installation of the till date pending from the store side. Any of the service engineer or customer care employee not given sufficient detail regarding the installation of AC.

It is not a proper way to handle...
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D
Dr. Deepal Shah
Apr 16, 2023
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Installation of AC NOT DONE TILL DATE

Address:Sector 1 Koparkhairane

Sir/Madam,
This Dr. Deepal Shah from Koparkhairane. We had bought an LG AC on 12th of April from Reliance digital Koparkhairane, payment done along with all installation charges. Registered under Dr. Jyotiprakash Panda.

We have been contacting the customer care since 14th of April and my husband went to the shop in person as well. They have been saying that we have many installtions pending so cant say till when it...
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