Reliance Digital — Reconnect tv 32" audio board problem within 8 months

Address:Chennai, Tamil Nadu, 600044
Website:www.reliancedigital.in/store_locator.html

I bought tv (Rs: 18000) on 8.8.2015. They said reconnect tv has very good features and with many advantages... I maintain tv in excellent way. But on april 15.4.16 (Friday) i booked a complaint in service centre that i cant hear audio. They said within 2 days they will rectify the problem. Then for a week i didnt get any call so again i called on 22.4.2016 (Friday). They said the compliant data got erased as they didnt save it. I asked them without a backup r u working. They replied " i said the truth why r you shouting at me". Then finally they booked a compliant again. Then one service guy came with speaker and checked... He said speaker are good but audio board is under problem within 3 days we will replace. I said ok. Then till 10.5.2016 no service boy came no one didnt respond properly... Keep on calling service centre and team leader number :[protected], [protected].

When i call that reliance service boy's team leader : his responds was very good (He didnt pick the call) (He cut the call). What a team leader!!!
I appreciate this. Reliance digital gave 2 years warranty.. When we start our compliant in this year mostly by next year end he will definitely respond saying that your warranty period got over... This is how reliance digital chrompet works...

The best liar and the best fraud store :
Service centre number (Liar with many reasons) :[protected]

Store address (Fraud): 282, chennai theni hwy, chromepet, chennai, tamil nadu 600044

My suggestion :
If we buy any tv, fridge, ac, etc... From a brand store the store should take care of the product when it is in repair... If store didnt take care of your product. Then why we have to buy in that store.
For going to this store you can go to second hand tv purchase..
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Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital
Dear Valued Customer,

Please share your contact details to enable us speed up the process and provide you with a resolution.

At Your Service,
Reliance Digital
Till now queries didnt get solved ... Store manager is doing fake Promise (Mr.Syed)

Waste of money waste of time... you TV is totally waste...
For 3 months i have a TV without audio. Final result my energy waste. Reliance if you try to satisfy my quire kindly replace the TV with new one.

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