Reliance — has eaten INR247.00

Address:New Delhi, Delhi

Hello, Reliance GSM service has diducted rs.247.00 without any reason. Customer care team is saying the amouont diducted through GPRS @ 3:47am on 25th December but it was not done from my end. I dont understand how 247 rs consumed in GPRS while there is no download and browsing happed till i have checked my balance. This is fraud case done from Reliance. Please resolve the issue else i'll switch this number with other service provider.
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Reliance Communications customer support has been notified about the posted complaint.
Dec 26, 2014
Updated by rakeshrosan
Contact me @ [protected]
Dec 30, 2014
Updated by rakeshrosan
This is not a good business practice to make a customer in trouble. It is been 5 days but you guys are still saying that we will contact you.

This kind of service was never expected from reliance as i'm using reliance since 8-9 years and dont want to switch with other network.

Please help me out on this ASAP
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Dear Rakesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
What update on this ? I still have no balance recd from reliance.

This seems that Reliance has eaten my Money.
Dear Rakesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
I have not received any balance from Reliance.

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