Reliance Jio Infocomm Complaints & Reviews

Hello,

I Installed A Jio Fibre Connection In My House In Whitefield, Bangalore. My connection number is[protected]. I Paid For a Year Subscription But Due To Poor Service, I Had To Cancel The Connection On 25 July, 2022. The Device Was Supposed To Be Picked Up Within Ten Days But Even After One Month It Has Not Been Picked Up And Refund Has Not Been Processed. I Have Even Raised Three Complaints For The Same. The initial...

We have raised many complaints for jio fiber not working over a week. But there is no resolution taken by them to solve the issue. This is second time in past two months that the jio fiber was not working for over a week. Please solve the issue as soon as possbile. They just register our complaint but no service men come here to solve our issue...

Hi,

My Jio fiber connection got installed on 24th March 22 end and soon after testing it for 7-8 days I requested for the uninstallation in the free trial period as I was facing some serious issues with VPN connectivity and the speed was too slow. Their executive also acknowledged the issue with VPN connectivity and showed his helplessness.

After seeing Jio's executive response I thought to go for disconnection,...

Few months back I applied for online data entry job and received a call from a girl named Saumya stating that she's calling form JIO office and in order to start the job i need to pay 1000 INR which they refunded me after few hours after that she sent me a contract and told me to pay some more amounts which is also refundable so that's how they scammed me total amount leading to INR 19, 4000. I've also filed a complaint in Cyber Cell and...

I placed a request for relocation of my jio fibre connection on 30/08/2022 and got a slot for 04/08/2022, nobody turned up and the relocatiom request is continuing to reschedule even of now. Nobody at the customer care is taking the matter seriously and im payinv for services im not even using. I want refund of the charges amd.relocation. kindly lool.into the matter.
Fibre id [protected]...

मुझे Jio द्वारा कहा गया था की आपका 4G Jio मासिक पैकेज 28 दिन का है लेकिन 25/26दिन होते ही Jio द्वारा speed reduce कर 2G से भी कम speed दी जा रही है.पुरा पैसा लेने के बावजूद Jio मेरे साथ धोकाधड़ी कर रहा है.jio...

Hai,
I've purchased a data addon on Sept 9, 7.09pm. And the same data showing exhausted on 7.04pm in the usage history of my jio app. I haven't used much data. This is totally unfair. Totally disappointed with these unfair practices.
Stealing is better than this, very pathetic jio.
Please do the needful....

I am Jio fiber user having # [protected]. I have done recharge of Rs999 on 8th Sept-22, thinking I could use OTT platforms on my mobile device. After recharging when I tried logging into one of the OTT application it showed me error and I did not get OTP on my registered mobile number. Then I contacted customer care where they confirmed me that, it can be accessible only If I have jio set-top box. I feel like cheated because while recharging...

Hello I have done a recharge of 719Rs on [protected] number but unable to use the internet or calls because the plan is not activated...

Load my jio pos lite wallet RS 5000 via credit card, my money debited but not loaded my wallet, also my recharge system is block, and any place to consult for this problem on jio platform no one customer care number, company site number [protected], 199, 1991, 198 this number only system recorded ... no one Executive hear. Please solve, my jio pos lite number [protected]...

I switched to a postpaid plan from a prepaid plan and therefore I submitted a request to cancel my prepaid account on 07/07/2022, service id[protected].

I tried several times contacting customer care via the toll-free number [protected] to initiate device pickup but it doesn’t have the option to submit a request for device pickup. Sometimes I did receive calls from customer care to schedule the device pickup appointment...

Payment reference no is BV00001VYUHP.
payment was made on 24 August of rupees 209.
I was unable to get reimbursement for the same from organization due to that..I demand Jio to compensate to me for this issue.

Contact : [protected] (registered mobile number)...

In Barbil area Jio Telecom company is providing very poor network since last two months even calling through this network is not even possible sometimes because of call drops. Internet service is totaly stopped and our daily data limit is wasted. why they have taken the recharge amount if they are unable to provide proper service. our recharge time limit must be extended....

I have a jio fiber connection with number [[protected]] my mobile number is [[protected]],
I had my jio connection on Feb11th & had done advanced payment for 3 months

Cancelled my connection on May 8th & setup box was picked up on 11th.

I havn't got my refund yet, called customer care they are saying I have an overdue amount but when everything was paid in advance & was cancelled on time then why there...

IF SOMEONE IS READING THIS, I REQUEST PLEASE PLEASE PLEASE DO NOT BUY JIOFIBER, THEY SCAM YOU WHILE SELLING THE PRODUCTS AND FORGET THAT YOU ARE A CUSTOMER TO THEM. THEY JUST WANT TO INCREASE NUMBER OF CUSTOMERS. DO NOT EXPECT THEM TO SUPPORT YOU IN ANY SITUATION. SCRIPTS OF RESPONSES ARE READY WITH THEM WITH NO INTENTION TO RESOLVE YOUR QUEREIS/ PROBLEMS.
THEY WILL BE THE FIRST ONE TO COLLECT MONEY AND LAST TO PROVIDE A SATISFIED...

I've been contacting jio about poor network and data speed issue in my area since 2018 or earlier.it has not resolved yet and now they do not call the customers who had lodged a complaint.worst network. They think what's happening with vod-idea doesn't apply to them...

Sir/madam
My name is rajeev sharma. I am complaint of reliance jio internet speed very low in my home, some days before the speed was good but now very poor downloading speed very poor and has buffer on you tube alsoI. Customer care executive did not help me i think they know nothing. Pls help me

My jio number-[protected]
Alternate- [protected]...

I have lost my sim unfortunately before 3 months at my old home when get shifted to new home. But luckily I found it today with no network. When approached Jio customer care they said the sim got disconnected around end of August and it is not possible to retrieve the sim. When I asked the possibility of re activation since only 5-6 days from disconnection, they said no... I'm requesting you to kindly take action to retrieve my lost sim.br...

Recharge plans not showing, Even app is updated, and after refresh...

I got JIO fiber installed in my home my land line number[protected] on[protected] at 6:30 PM and from 7:15 Pm same day i am not able to use it. after several call to the sells guy and the call center they promise me some vogues commitment and date and even after 7 days they could not able to resolve it, then after frustration i decided to disconnect and want to have my refund back but till date after several call and follow-up no one...