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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 3, 2024
Complaints 6542
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Ratlam
Ratlam District
Madhya Pradesh
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457001

Reliance Jio Infocomm reviews & complaints page 16

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P
pmravinder
Aug 21, 2022
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Installation charges and Recharge amount REFUND

I had opted for a trial connection of jio fibre on 26/04/2022 and paid a deposit of Rs.1500/- for Jio fibre no.[protected] on 25/05/2022 i called your person to make the trail connection permanent, i was made to understand that the trial and permanent connections are different that the deposit amount for trail connection will be refunded and i made a payment of Rs.1970.82 for making it permanent, later i was surprised that i paid for a totally...
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pmravinder
Aug 21, 2022
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Refund of installation and recharge amount

I I had opted for a trial connection of jio fibre on 26/04/2022 and paid a deposit of Rs.1500/- for Jio fibre no.[protected] on 25/05/2022 i called your person to make the trail connection permanent, i was made to understand that the trial and permanent connections are different that the deposit amount for trail connection will be refunded and i made a payment of Rs.1970.82 for making it permanent, later i was surprised that i paid for a...
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Chakrapani KIMIDI
Aug 19, 2022
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Jio recharge issue

I have recharged a 4G data voucher with 181 rupees but the internet facility Is not activated. I tried to contact customer care and they were such irresponsible with my call and disconnected in between. and later tried to contact 19914 to activate the upcoming plan they are saying I don't have any plans in the queue. in MY jio app, I can see the plan in the upcoming but do not have any option to activate it. kindly help me to do this it an...
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pritam1132 pawar
Aug 18, 2022
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Consuming more data than what I am using

18 aug, i was updating my Albion online game, which is 2gb update, i had initially 900 mb daily plus 900mb from 2 g add-ons plus one more addon 2gb data plus 1gb addon, they literally charged everything but my update is not even 70% finished, do you think we are fools, i want my data refund, stop scamming our money...
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Sucheta Garhpale
from Bhopal, Madhya Pradesh
Aug 18, 2022
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Regarding JIO Fiber Services

We have recharged JIO Fiber router on 13/08/2022 but router is not working till date . We have call on customer care number of JIO services they always said, we are sending service engineer for router maintenance but till now no engineer has come and they are rescheduled appointment again and again on next day without any prior request or confimation. JIO will expire our recharge on next 13/09/2022 so in that condition from recharge date...
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from Sonipat, Haryana
Aug 17, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JIO Fiber not working from 10th August, No resolution NO Refund. I am calling everyday twice. they give me 7pm slot everyday, but

Address:1056, 1st floor

JIO Fiber not working from 10th August, No resolution NO Refund. I am calling everyday twice. they give me 7pm slot everyday, but nobody comes. this is harassments when we are working from home for office and have to answer to management. ......
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from Bengaluru, Karnataka
Aug 17, 2022
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Cheated by Jio and subscription not working as Promised

Hi Sir/Madam,

I have taken Jio Fiber net connection on 22nd July 2022.
As promised I am supposed to amazon Prime member ship, but Jio Sales Person has acivated in his number(as confirmed by Amazon). This sales person has given false promises also and has cheated me with JIO subscription.

Further I have raised this concern with Jio Customer care 22 days back and even after 22 day I have not got any resolution,...
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Subhradeep Sengupta
Aug 16, 2022
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Jio Fibre Service Issue

CESC was working in our area due to which there has been issue with both my jio fibre connections since 11.08.2022. one was resolved after continuously persuing them for two days on 20.08.2022, the other one still being in the same condition for 5 days now. The service guy came and told me previously it was done in "long wiring", which they cannot fix and they fixed "one of the connection" in the same way. They are extremely rude and continuously...
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shiva rac
Aug 12, 2022
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Jio Pole shift

Address:jammigadda

Hi Team,

there is a jio pole installed near our house which is disturbing us to get our vehicles in our garrage, its installed in middle of the lane, hence requesitng team to shift it little bit far, just 2 meters far from the same location.

regards
shiva
[protected]...
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Geunyang
Aug 11, 2022
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Cancellation of Jio Fiber connection

Address:Vyalikaval

It has been around a month now since I have cancelled my jio Fiber connection and initially i was getting messages from jio that a jio engineer will com and collect the router but no one came. Then i tried calling them several times and they kept booking the dates for collection but it never happened. This has been going on for a long time now and because of this i can not even get my refund....
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Shredhar Pathak
Aug 9, 2022
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Money deducted Jio account recharge not successful

Money was deducted on doing a recharge of 666 from Google pay jio prepaid however the recharge was never done....
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Sayan536
from Kolkata, West Bengal
Aug 9, 2022
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Prepaid Recharge problem

I recharged my jio number but it is not reflecting.Please refund me or else complete my recharge...
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Aakash Tripathi
from Mumbai, Maharashtra
Aug 8, 2022
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Jio Fiber Not Working - No Support from Customer Care

I am having a Jio Fiber connection since 2020 September.
I recharged with my normal plan on 6th August, but the router was not able to connect to the internet, and red light was blinking, even after trying all the possible ways from my side.

After this I raised a complaint in the MyJio and it was told that an Engineer will visit the next day, but nobody showed up, and these guys made the request as resolved by themselves....
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A Skhan
Aug 8, 2022
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Jio Prepaid Kol no 8910880447 is hacked

After I have been failing to recharge [protected] mobile no since 90 days . The no is given to an unknown person and not used by me anymore. I am not responsible any kind of activity associated by using the mobile no. Jio is the full responsible for leaking sensitive information to an unknown person.
I draw kind attention of privacy policy makers to take measures against JIO....
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S G.Naik
from Mumbai, Maharashtra
Aug 7, 2022
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Refund of Rs 2399 not received

We have on 18 th June 2022 on line through SBI Yonolite made payment of Rs.2399 towards recharge plan of Jio.Our account is debited on the same date n Oxigen services account credited . However jio did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Id successfully processed to your merchant.Under circumstances we have taken up with...
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rrakesh386
from Mumbai, Maharashtra
Aug 6, 2022
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Cancellation escalation and Refund 044-35526099

Address:India Chennai

Hello,
I would like to escalate about my jio fiber connection and I am forced to cancel the jio fiber because of pathetic service and sales persons. Below are the reason

- yesterday my jio connection got disconnected and i have raised with a complaint # SR00001CGIYI and a service person came and said "this cannot be rectified as it is because of cable disconnected issue.and he said there are no technical staff to resolve...
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Nikkee Kumari
Aug 6, 2022
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Data leak

Address:India

My phone number is [protected] jio. The data of this phone is altered by my anonymous enemy, they block many important sites at important time to make me loss. I am a trader and blocking of specific website at important time for 10-15 minute at intervals of 5 to 10 minutes is extremely hurtful. The internet speed is okay and there is no problem in concerned website also. These websites works nonstop in my friend phone/PC. I request jio higher...
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On 5th August 2022 I recharged my Jio number with the Rs 249 plan - 23 days validity and 2 GB data per day. Recharge was done via googlepay

I even got message from Jio confirming that my recharge was successful.

However it has been more than 8 hours and I still don't have internet . The Rs 249 plan hasn't been activated on my phone.

The transaction ID : [protected]

Kindly resolve...
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Sania Sultana
Aug 5, 2022
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Not activated SIM after recharge

Dear sir, madam
I have recharge my jio number on 3 aug 2022 but my SIM is not activated yet by on my jio aap is showing that recharge is successfully done and I haven't received any message on recharge
Recharge done with phone pe aap
Please reselove it sir fast...
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Rightrock
from Raipur, Chhattisgarh
Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Jio employees

Address:Jio Care, Cosmos Mall, Ujjain

Jio executives have installed Jio equipments in my garden without my permission. They continuously harrass us by coming inside premises. I have submitted complaint (SR00001CMWPQ) regarding this to Appellate authority and Jio Fiber Care but the service request was closed without providing any information and without resolving issue. I have visited Jio Fiber office at Cosmos Mall, Ujjain but the executive there misbehaved with me and asked...
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