Reliance Jio Infocomm Complaints & Reviews

Respected sir / madam,

I am here complaining for annoying annoying 5 days pre-reminder calls for recharging on the jio number [protected]. I have even informed in the customer care 3 times but till date no action is taken for this issue. Some times it causes distraction while driving which can turn into an accident and for this same jio is not taking any kind of responsibility.

This telecom company says promotional...

My jio number was recharged for rs.399 plan with 84 days validity and 126 gb data benefits on 11/05/2018.
The plan had free voice, 100 sms/day also.
However on 09/06/2018 the outgoing call was disconnected with a notification of high call usage.
I would like to know when the plan has no restriction on voice then how jio categorize high usage and disconnected the service immediately after the notification message. Why jio is selling plans with unlimited calls and then secretly disconnecting the service and asking for additional recharge to activate the outgoing service. Its frustrating. I would like the service to be restored asap. And if not done i will discontinue use of jio.

I, Chandranath Goswami, beg to inform you that I booked a Jio Mobile Phone through net banking of my SBI Account on 25th August 2017. The amount of Rs 500 was immediately debited by Reliance Jio lnfocomm Bill REJIOI PAYMENTS Transfer to[protected]. Since then I got no confirmation message from Reliance Jio. I have repeatedly been complaining about the problem to the Jio Customer Care. But they couldn't solve the problem. Now I want either refund or Jio Phone paying more Rs 1000. 00. Please let me know how I can get refund or Jio Phone. My phone number - [protected]
[protected]
[protected]

Aj morning mjhe ek msg aya whatsapp pr jisme likha tha k maine lottery jeeta hai 25 lakh rupees ka kbc ki trf se or likha tha k is number pr call kijye ([protected]) or ye no rana partab singh ka hai Jo apse apka lottery no maangenge or lottery no hai 0195 or ye bhi likha tha k (airte, jio, airtel Vodafone, idea or reliance) se ye approved hai.

Aaj morning mjhe ek msg aya whatsapp pr jisme likha tha k maine lottery jeeta hai 25 lakh rupees ka kbc ki trf se or usme likha tha k ([protected]) is no. Pr whatsapp call karein or ye number rana partab singh ka hai jo apse apka lottery no maangenge or lottery no. Hai 0195 hai or likha tha k ye lettery wala message (Airtel, jio, vodafone, idea reliance) se approve hai.

I want to register a complaint against a mobile tower installation in the residential area on building bhim pradhan, f-2, near durga mata mandir, pusta road, west karawal nagar, delhi 110090. There is radiation hazard by it because they fixed it in residential area. The mobile tower is installed in residential area and as per supreme court ruling, such towers are illegal and should be removed. Now other mobile tower is to be prepare to installing on same premises on above address. Old people continuously exposed to the harmful radiations being emitted from the tower and noise pollution it spreads day and night. Actually lots of people are facing problem from mobile tower. Some people is saying that we are getting pain in head. Some people is saying that we are getting pain in chest. I have already told him for removing that tower but they have not taken action on this matter. Please remove mobile tower from above mention address so that we can save our life. Please could you look at this complaint and escalate it to the right channel for proper action. Requested by: residents f & g block pusta road, west karawal nagar delhi 110094.

On 21 May 18, I had tried to recharge my mob No [protected] for Rs 398/- through through myjio app using my visa debit card. But unfortunetly it was unsuccessful, hence I again tried for Rs 399/- which was successful. Accordingly same amount was deducted from my account vide txn ID No[protected]. However, lateron I again received sms for deducting of Rs 398/- also from my account vide txn ID No[protected]. Therefore, loadged a complaint with my bank vide complaint No [protected]. They intimated vide their MER ID No [protected] that MERCHANT confirmed txn as successfully. Since my above mob No was recharged only for Rs 399/-, I had loadged a complaint with jio customer care vide complaint No SR00000LGQ1A for refund of Rs 398/- which was wrongly deducted. Complaint has not been resolved so far. Request look into the matter and refund the amount Rs 398/- to me at the earliest please.

I have a complaint regarding the Unclear usage of jio data . From 3 days I have been noticing that my whole 1.5gb jio data is being consumed at night between an hour. And strange thing was that my phone was in my pocket and there were no background apps working and no hotspot on at that time . I called jio customer care and they told me that there would be any background apps running but they were not. So please help me to get rid of this problem. And strange thing is that if there might be any background apps running, how can they consume 1.5 GB data in less than an hour. If anyone reads this complaint please tell me how to Port from jio to Airtel.

Thank you

Sir
When i was first used in my internat in daily morning then jio send me massage you have used your daily limit data 50% and then after 1 minutes they will be send massage you have used 90% of your data and then after 1minute they will send you have used your daily limit data i am not using these data but these is daily issue with me i am so upset kindly solve these and

This is to bring to your notice that i received two sms messages on 5.6.218 at 11.17am & the 2nd at 11.29 am.

The sms at 11.17am stated that, "you have exhausted 90% of your high speed internet quota from data accountof mrp 399 on your jio number [protected] as on 05-jun-18 11:17"

The sms at 11.29 stated that, "you have exhausted 100% of your high speed internet quota from data account of mrp 399 on your jio number [protected] as on 05-jun-18 11:29"

I may kindly be given the details of my usage on 5.6.18 which has caused by data of 100% to expire by 11.29 am when i have switched my cell phone on at around 5.30 am and hardly consumed any form of data until then.

This is not the 1st time this has happened. I am absolutely certain that jio is short-changing me unfairly to make their low cost plan viable or force me to buy a data booster plan. I object strongly to the manner i am be short-changed by jio.
I am also waiting for jio to give me the full details of my usage wherein i have consumed 1.5. Gb of my quota in 6 hrs of putting my cell phone on.

I will be forced to shift to another cell phone server if this nonsense continues and i do not get a legitimate reply to my queries here in.

Pls do not be under the impression that a customer is a fool. Pls. Learn to give the due respect to your customers and the service that is required to be given for the payment that he has duly paid for.
I am fed up of receiving such sms from jio when i am hardly using hardly any form of data to be viewed in the terms of 1.5 gb. Do not force me to change my priorities to reliance.

Stanley samuel

Purchased pack of 399 4g forr jio but running very slow only on my area, it was running fine till the first week but later on the speed decreased like 2g. On complaining and asking for money return they stick the same reply that there is an intermittent issues in your area we will look forward to solve when we expand our network. I wouldn't have purchased the pack if the problem have persisted from beginning but it starts after a week i recharged. I demanded for money return but they never worked on it.

Mohit agarwal he is keep on demanding money for installation of jio tower his phone number is: [protected].

And i have already paid him 1 lakh 25 thousand for the same and he said no futher money is required, now he is demanding money again to transfer the amount mentioned 15 lakhs to my account.

Please help me to get my money back.

I am having all the documents he sent me.

Hi,

My jio no is [protected] for which my outgoing callls have been stopped from last 2 or 3 days i dont know what is the reason behind that still i can see that i have a vailidity till july 22.

Kindly sort this out asap as i still have my validity till july or else i need to think on porting it to the earlier one.

Thanks & regards,
Mohd faizan

Like to inform my dissatisfaction about the customer handling of our corporate account. We have purchased 4 phones + 4 sim as a test to see your service. Mean while your representative Mr. Jayaraj of Ernakulam sector inform me that, you need minimum of 5 sim connections to start the corporate account and suggested that I can transfer my current personal JIO number ( [protected] ) to the company account to meet that requirement.

So I agreed to transfer my number which I am using since the prelounge of JIO service. The guy who came to collect the application and cheque collected Rs 6000 for the telephone and Rs 245 for activating 5 simes including my existing one.

2 days after I found that 4 SIMs were activated however my personal one is dead, even though I had a long validity and fully charged for 84 days with Rs 399.

Here come the surprise

All my existing facilities like validity and exiting amount has been vanished. No one told me about this while they advise me to transfer.
Even though the guy collected Rs 49 for recharging, he told me that he cannot recharge because I am using a different phone. While note that I am one among the first one who purchase a LYF phone which you are saying I cannot get a minimum charge of Rs 49. The amount still not refunded.
Mr. Jayaraj advise me to recharge the SIM with other normal offer which is available to use the number. So I went into the online store and activated with the first one which is Rs 251 for 51 days o[censored]nlimited date of 102GB. Again I canot make calls even to the customer care number. Meanwhile due to my consistent calls, Mr. Jayaraj started avoiding my calls.
Today he told me he cannot help for reinstating my old validates or balance amounts. Further he can not revert of Rs 251 which I did few hours before as it don't have any voice facility.
Mr. Jayaraj advise me again to reactivate again with Rs 99 ( which I have done before while the offer came first) and charge again with higher multiples. Finally today I recharged again with 399+99 to get back to the original status. I have lost all business calls during these days.

I would like to know what can do to compensate my financial lose and validity.

If you can not take a favorable replay, please cc the same to your immediate boss.

Regards

Krishna Kumar R Nair
Managing Partner
KAM CONSTRUCTIONS

Dear sir/madam,
I am facing very low internet speed in my area even when i have not crossed my daily limit i get a maximum speed of 30kbps! My locality is jyoti nagar, opp. P. C. Mittal bus stand, siliguri, west bengal (734001)! Landmark : near hotel tourist inn. I kindly request you to look into this matter and improve the network coverage.

My jio no. [protected], [protected], [protected].

With regards

Anand agarwal

Dear sir,
I am having problem with jio data 4g service. Service is really slow and some time i am not even able to make call and internet is very slow.in my family me and my brother we both brought jio 4g plan but we both are facing same problem. Sereval time i have been calling to jio coustmer care but i am not satisfy with the service. My jio number is [protected]
Pls kindly take action as per require.

Thankyou
Best regard
V. Aswani

I recharged for the ir pack amount for which i have paid but not yet active on 02nd june 2018.
I received following text messages:
=
"we have received recharge request for your jio connection.
Transaction id : br000184d0vu
Please keep this transaction id for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your jio number."

=
"international roaming has been activated on your jio number [protected]. Please check below settings on your phone to enjoy a seamless roaming experience:
1. Automatic network selection mode to be activated on the phone
2. Preferred network mode (Only for android) to be set in as gsm/wcdma/4g
3. Data roaming to be in active mode
Note: to prevent unnecessary data charges, you can switch off data services when not required.
For any queries or support while roaming, please call us at +91-[protected], international charges applicable. You can also write to us at
[protected]@jio.com.
For information on international roaming tariffs kindly visit http://tiny.jio.com/IRinfo"
=
When i reached oman, the network is showing as 'omantel (Jio 4g)'.
But i cannot call/receive any numbers local or international in my jio number.
I contacted with 8 customer support executive... Everyone is leaving chat and dropping a mail saying that technical support or senior personnel will check into.

According to them, my package for ₹2875 is not active and is in queue.
But my money is with jio account.

It is impossible to get activated anymore as the package is only for 7 days and i am not returning to india this week and my money should be refunded.

My money should be refunded as i am not availing any services.

I am really frustrated on this issue because everytime i need to explain same thing again and again to advisors and not able to use your services or get my money back.

Finally one advisor is said that this facility is not applicable for oman. While their website clearly saying the said pack is applicable.

So i won't be able to use this facility, so i need refund of my money.

I have recharged my jio no. [protected] through jio app on 05.06.2018 rs.349/- but till that no jio balance credited and my bank account is debitemy jio expired on 31.05.2018. So i have recharged through jio app on internet iob banking. My accunt is debited. Till today i am not received the jio credit and also their stopped the service to my phone.
I have checked my bank there is no refund.
So kindly refund my amount immediately...
And also checked my bank statement the statement is
Bild-reliance jio net @ 734541

I have recharged my jio no.[protected] through jio app on 04.06.2018 rs.349/- but till that no jio balance credited and my bank account is debitemy jio expires on 04.06.2018. So i have recharged through jio app on internet icici banking. My accunt is debited. Till today i am not received the jio credit and also their stopped the service to my phone.
I have checked my bank there is no refund.
So kindly refund my amount immediately.

Sir, the area where jio tower is installing is densely populated area and the premises where the tower is installing comes under govt. Land and old persons male & female and school children are facing a lot of problems and sir the concerned authority did not get proper order from the local civic body and the person of the house is terrorizing locality, and we surrounding people have intimated the concerned p. S.
Please, shift the process of installation of the jio tower to any other place. All the people of the surrounding area shall also be highly obliged for the same.